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    • If you're set on pursuing the receiver then a complaint to his governing body (if any) might be a sensible low risk first step. You need to confirm what qualifications he actually has. I don't believe an LPA Receiver necessarily needs to be a licensed insolvency practioner, although he may be. Or he may a chartered surveyor. I note you say "LPA" and "fixed charge" receiver, but aren't those two different appointments with different remits? What relevant powers are given in the mortgage terms and security? Or if that's unclear then how was the appointment described to you? Ducking back to the comment I made earlier, you consulted a solicitor who advised a claim against the receiver. How did he advise that you do so?   Some background reading (accepting it's from 2013 and you may be working off more recent preceded overturning this) .. LPA receivers owe very limited duty to borrowers; a reminder WWW.WRIGHTHASSALL.CO.UK As lenders rely more and more on their powers to appoint an LPA Receiver, a recent case has clarified the Receiver’s obligations, both to the lender and its borrower.  
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    • Thank-you dx, What you have written is certainly helpful to my understanding. The only thing I would say, what I found to be most worrying and led me to start this discussion is, I believe the judge did not merely admonish the defendant in the case in question, but used that point to dismiss the case in the claimants favour. To me, and I don't have your experience or knowledge, that is somewhat troubling. Again, the caveat being that we don't know exactly what went on but I think we can infer the reason for the judgement. Thank-you for your feedback. EDIT: I guess that the case I refer to is only one case and it may never happen again and the strategy not to appeal is still the best strategy even in this event, but I really did find the outcome of that case, not only extremely annoying but also worrying. Let's hope other judges are not quite so narrow minded and don't get fixated on one particular issue as FTMDave alluded to.
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Letting agent not providing receipts for payments?


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Hi there,

 

Me and my girlfriend are currently in the process of renting a new flat together but have some concerns over how the application process for this new flat has gone.

 

Firstly we have handed over £175 in admins fees for the flat via BACS transfer, also we have been asked to hand over the first months rent and deposit before the contract has even been signed. Also we have requested receipts for all payments but the issue of receipts seems to be avoided.

 

The majority of correspondence has been conducted via email and phone.

 

Is it normal for renting a new property that the first months rent and deposit would be paid before any contracts or documents were signed for?

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Hmm, we paid as we signed the documents - we signed, they get the banker's draft, thank you very much. I would start insisting on receipts. Go in to their offices in person, with your bank statement, and calmly but firmly state that you need receipts from them for this amount you gave them, and this amount, dated and signed by one of their reps.

 

What was the £175 'admin' for??

-----

Click the scales if I've been useful! :)

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We paid the £175 for "documentation fees". I.e. drafting of the contract, liaising with the landlord, processing of our references etc. This is what I assume it is for anyhow.

 

Their offices are quite far out and we are restricted by working hours and public transport but will be making a trip over there if neccessary in the future. We have spoke to them on the phone again and they have now insisted that they well provide receipts for payments made to them (about time too!).

 

Just need the first receipt to arrive now!

 

Still think it's abit strange though, receipts should be mandatory and expected anyhow and fees should be paid only when contracts are signed. But I tell you they try to get away with as much as you let them though!

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£175 is a lot for admin fees.

 

Okay, they can charge you for say doing a tenants reference, but that should cost no more then say £20-£50. But charging you for a AST contract well that is not right - as they would use the same contract 'template' for all their tenants. You can go to a legal stationer's e.g. Oyez and pick it for £2, but letting agents will charge landlords or tenants £70 for this! RIP OFF!!!

 

I know some agencies have a 'check-in' service, but it is a waste of money....

 

I WOULD ONLY SIGN A CONTRACT AND PAY OVER CASH IN EXCHANGE FOR KEYS!!!!

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£175 is a lot for admin fees.

 

Okay, they can charge you for say doing a tenants reference, but that should cost no more then say £20-£50. But charging you for a AST contract well that is not right - as they would use the same contract 'template' for all their tenants. You can go to a legal stationer's e.g. Oyez and pick it for £2, but letting agents will charge landlords or tenants £70 for this! RIP OFF!!!

 

I know some agencies have a 'check-in' service, but it is a waste of money....

 

I WOULD ONLY SIGN A CONTRACT AND PAY OVER CASH IN EXCHANGE FOR KEYS!!!!

 

I know £175 is quite a bit! but then again the average I've seen for rented accomodation here is around £200.

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by pass the agent, look for ads by landlords advertising directly e.g. loot.com

 

many Landlords dont want to pay commision to agents hence deal direct. this way you can meet the landlord and see if he/she is a reasonable chap.... plus less likely any fees for you.

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Fennie.

 

As from April 2007 the agent has got to lodge your deposit either with a custodial scheme or with one of two insurance schemes.

 

They should then within 14 days tell you which scheme they have registered with and give you the details

 

If they fail to so this there are some serious consequences for the agent or landlord.

 

firstly they cant terminate your tennancy by giving you the agreed notice.

 

secondly You can apply to the county court for them to return your deposit plus 3 times the deposit as compensation. The court has no discretion in this they have to order the agent / Landlord to do this if they havnt secured your deposit.

 

If they have really ****ed you off wait 14 days and make a visit to the county court.

7 actions in progress

 

amount refunded so far £6500

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