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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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novice computer user v barclays.*WON DEFENCE THOWN OUT*


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cant understand why edit didnt work.

kept deleting,

the pic would dissapear

the page would flash and there was thread with post still on it.

and my new bank want me to do online banking.

i would be broke or done for fraud after first try.

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The males of the house saw fit to share all their germs with me leaving me feeling rough ...... but ofcourse i cant feel half as bad as they did :(

god,

wait till you get proper man flu then.lol

tipical of us generous males

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pmsl... please excuse the pun... was on the phone but saw goings on, loved that barclays one tezl... shame it was to near the mark! Man flu... whats that... oh, i know, a mere sneeeze!! The saint has a real cold... and still battling on!

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before you go have confession,

you must know theres not cat in hells chance of me designing that pic.

it was one of my brood.

but i did post it.

bed with clear sole.

tez

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You mean you want me killed off !!!!!!!!!!! :eek:

 

Am i in the will ?

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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did you use the free willing making service from your Barclays additions account?:D

 

hi smut,

no i didnt,

i take it you have.

i dont know how you stand if you have used part of additions.

dont know how i stand yet.

my argument is i never used service,because i didnt sign for it and did not know i had it.

as per whistleblower program.

tez

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HI, I am in the same boat, but what I want to know is because I accepted to change to additions, over the phone, due to the lower interest payable on the first amount into the overdraft and scale for rest, is that considered to be use of ? if it is and can't claim, then think I will get the free will?

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Olden,

 

If you opted or agreed verbally or in writing to change to additions, you have agreed to Additions.

 

You can opt out at any time but check what the consequences of that may be first.

 

If you think you were mislead into taking Additions, or if bank changed your a/c to Add'ns without your consent, these would be different matters.

 

Maybe treat yourself to a free Will but don't let bank be Executor!!!Lol

 

Slick

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hi,olden,

i could not tell you what intersest i am paying on overdraft,before, now,or after,or if theres a scale.

ignorante i know but thats the lazxidazicle way i previously run my bs account wrong i know.

i am nearly there re,stopping all direct debits and having bills sent to me.

d,d,s were main reason for charges.

i think the interest scale maybe their only argument,its the only proof they have of use of additions.

this is maybe why they offer percentage back.

but i will say i never understood interest scale and as i was never exsplained this or asked for additions.

i thought that when these finance companies sell products they should advise you to talk to a financial advisor.

tez

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Hi tez and slick, yes I think that I will have to forget claiming back additions, as the lowered interest rate has been used, so I (and OH) may do the free will, don't worry, we got as far as a draft will about 15 years ago, and took advice then on the most important issue, that is to change our house ownership from MR& MRS to half in Mr and half in Mrs, also our three children as executors, (no arguments!!!)

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Ive got a feeling that if you cancelled the addtions account it would give b's reason to cancel the overdraft facility. So perhaps I will make use of all those 'free' things before its too late! (ie the will making service!)

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