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    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
    • JK: Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have. Thanks DX, I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
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Pink Princess V Nationwide


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...Hopefully its gonna turn out to be the BEST holiday you've EVER had.
Am sorry to have to disagree with U on this issue...

 

ALL holidays this summer will be officially cr*p.

It will rain everyday + people will get too ill to enjoy their holiday at all!!!

 

Unless, of course, they have gone on a Carribean Cruise...;) ...lol...:D

 

 

 

This Post was kindly sponsored by the Carribean Cruises (UK) Branch of The International Federation of Onboard Luggage Helpers Union...:)

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Well it's 14 days down just another 14 to go!!!!!!!!! :D

I've now signed on to the nationwides internet banking just so I can check nearer the time if any payments have gone in!!! :rolleyes:

I think my husband is more impatient than me for the money (and it's not his!). :|

Best of luck to everyone on this thread and I'll post again nearer the end...............................................

Tracey

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Hi I think i'm in this boat too (unsure as i'm new to this) I issued a claim that was acknowledged on 6th July, and had a copy of it saying that they intend to defend the claim in full. Did this happen to you and have you had to prepare a court bundle or are they usually paying up before the 28 days.

(sorry for the questions-just trying to get it straight in my head.

Thank you.

Pete

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Hi Pete, I received my acknowledgement of service stating Nationwide are defending the whole claim, reading other threads this is standard practise, they have until 23rd July to file their defense but I think they are paying out at the 11th hour!!! there is a few of us waiting so keep watching and keep us updated if you hear anything.

Pink princess:)

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Just checked my online banking no deposits:(

Reading the Nationwide sucess stories they seem to start to payout 4-5 days before the 28 days are up that would make mine 19th July as the 28 days is up 23rd.:eek:

I have convinced myself that mine will be the one they choose to make an example of and take it through court and defend at High court level not sure my nerves are up to any court appearence:confused:

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Getting really nervous now.. any1 else heard anything last few days for a defense to be filed:p

 

Nope, I've not heard anything either :(

 

I'm waiting until at least monday next week to check the account and trying not to think about it tooooo much (although it is on my mind ALL of the time)!!!!!!

 

7 days and counting! :wink:

 

Tracey

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From other stories NW and or their solicitors Eversheds dont bother contacting their customers they deposit the money and then defend with the statement that the money has been paid:eek: , the dont do it again letter normally follows the following week,so I will be checking online everyday from today, not interested in any contact from NW or Eversheds,just want my money back, and will press the judgement button first thing next Tuesday morning if I havent received anything:D .

I also read somewhere that Eversheds say that they are told to hold out to the bitter end but rarely defend without the monies being paid,I know a few in Scotland have had problems but I believe the process is different there.I cant believe I am within a week of getting 3k.

 

This whole process is so liberating I havent got my money yet but when we were stuggling to make ends meet and their charges were taking food out of our childrens mouth it made us feel desperate:mad: ,well guess what Nationwidse its dinner time!!!!! and you will be paying the bill:lol:

 

My adivce to anyone is just do it.

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Copeswell, I couldn't agree more with what you say. Although I am fortunate to be a little better off these days, when they were taking my four grand off me we were struggling with two young children.

If they do turn up in court I will tell them in front of the judge just how immoral their charges have been and the effect it has had on me at times (£100 in a single day on occasions) quite apart form the legal perspective, the moral one is pretty compelling!

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Oh we are much better off these days too our bad years were 2001.-2004,through our own endevours and dispite NW attitude £285 charges in one day once.I would like my day in court also to make NW realise what impact these charges have on ordinary family life.

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Same with me - my charges were from when i was a single parent but circumstances are much better now - actually the refund will help towards my vegas wedding so im looking upon it as a savings account lol:p Copeswell - just be careful about hitting that judgement button too soon - Nationwide may apply for a set aside ( which will usually be granted) as they enter a late defense ( this is just what Iv picked up from other threads) and this will give them a further 28days so it would be a shame to rush it now:lol:

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Yeah Good Luck with the wedding from me too :) pink princess.

 

After reading these threads AGAIN:confused: it looks as though payment is usually made anytime from about 3 days before the 28 days are up!

If this is right, I'll be looking on friday instead of monday to see if the monies have gone in!!!!!!!!!

WAITING........WAITING.............WAITING..............................

I'm NO good at that!!!!!!!!! :mad: I like everything to be on time, if not EARLY!!!!!!!!!!!

 

Can't wait to go shopping for some last minute holiday buys :rolleyes: (women eh?)

 

All the best everyone

 

Tracey

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This whole process has turned usually normal sane people into computer obsessed wierd things whole are constantly checking their bank balances.I will be spending my refund on therapy at this rate.:eek: :eek: :eek: We will have to start a support group who are also suffering from PRSS ( pre-refund-stress-syndrome )Perhaps we could sue!!!!!

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'when' you get your money back daniel12 not 'if' lol:p you will enjoy your wedding alot more when you think Nationwide has helped you save for it haha

that will be my view in vegas 'cheers' Natiowide

wont be long now hopefully:D

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been on business, just looked on my bank account had paid on the 16th, still short by £376, but have letter stating that they are paying so hopefully will get the rest soon! good luck everyone, never been glued to a web site so much as this one!

 

salty

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