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    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
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    • JK: Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have. Thanks DX, I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
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Letter from barclays, what to do?


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Hello, i sent a letter claiming back my charges about 2 weeks ago requesting my money back within 2 weeks, the bak has replied saying sorry im unhappy and said it will look into it but this will take 4 weeks?....what should i do?..i did state in my letter i would take action if it was not settled in 2 weeks

 

Tom

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Hi,

This is a std reply from Barclays,

get used to their stalling tactics,

keep to your deadlines not theirs.

follow the procedures as set on this site.http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

If you have any questions or concerns, post on here before taking action someone will respond very quickly.

 

Im assuming you have sent in your pre lim letter!http://www.consumeractiongroup.co.uk/forum/bank-templates-library/671-letter-preliminary-approach-repayment.html

the next step will be the LBA http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-letter-before-action-consumer.html

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Ive allready requested the amounts back the letter i have back says they wont deal with it to my deadline, and it will take 4 weeks plus, should i call them or is a letter better?

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Always put things done in writing-that way if it gets to court them at least you have written proof of any requests that yiu may have made.

PPMAN159

 

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You could phone them and then follow it up with a letter but make sure that any offers/statements made by Barclays are confirmed to you in writing.

PPMAN159

 

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What Dar3n was saying is absolutly correct! This is standard Barclays delay tactics! I think nearly everyone on this forum has had one - I certainly have, but you just need to ignore it, and once YOUR 14 day deadline has lapsed go on to the next stage. This is YOUR claim not theres!!!:D

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Dar3n and Torigirl are spot on. At this stage I would not bother phoning them. I would save my phone bill and at the end of your 14 day file your claim. At the end of Barclays 4 weeks they will probably make you a poor offer. So dont waste your time stick to your deadlines.

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Well your LBA is informing them that you are about to file with the courts, thats all you need, as with regard yto calling them I really wouldn't bother as they may just bambozzle you and twist everything, but like PPMAN says if you do get a name.

Tori

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Barclays wont offer to settle in full till youre about 2/3 weeks away from your court date.

Just be patient and follw the procedure and the money will be yours,

 

Also keep a record of any charges they have levied since your claim began, as in my case they paid them back to me at the end when they settled in FULL

 

Good Luck

 

Paul

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