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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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***help Ready 4 Mcol****WON***


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Being impatient will not help - chances are you will have plenty of time to read up on here as LTSB will drag it out - to be on the safe side make sure that you know exactly what they are likely to come up with and be sure that you have an understanding of the legislation that relates to your claim. After all there is a small possibility that you may have to stand up in court to argue your case.

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what.... Court??!! Bottom line is they charged me 1400 over the years for overdraft excess fees in relation to direct debits that i never had enough money for and when the companies request the dd again thats another charge!! and when the charges where added the next month there wasnt enough money for dd and so on..... From what ive gathered my case is pretty much the same as a lot of people on here so not alot more i can read up on i jus have to wait! has n e 1 on here ever had to go court?

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There have been some - but it is unlikely. The best way to ensure that you do not see the inside of the court room is to be prepared and work on the basis that it will go to court.

 

You should not enter into litigation against a company with the resources of a major bank lightly - you must have everything clear in your mind

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I nO what you mean Nic I Should of done this a while ago and it would of been sorted - every1 is doing it now, Im sure the banks will find a way to plug the hole soon enough

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I Follwed gettin MCOL right to the last letter!! and also forwarded a covering letter with breakdown of charges to MCOL Via the post so hopefully so far so good. Its says on website claim issued. Jus a waiting game now! Have u claimed form lloyds b4?

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Im really worried now im hearing that lloyds succesfully defended a claim in court yesterday and that they will now attempt to defend all claims in that manner!! i dont wanna go court against there BIGWIGS i will get eaten alive

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If you do everything properly as it is on here you will be ok, one loss against so many wins. If it were that easy for the banks to win, none of us would be here would we?

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hi all-sussed the main bits on mcol but just wondered-do i add sar fee in with charges or do i not include it at this stage

lloyds S.A.R -sent 04/04/200

statements received 11/05/2007

prelim-14/05/2007 -£4987

lba-30/05/2007

n1-20/07/2007

 

Co-Op prelim sent-20/04/2007-£136.50

settled in full

goldfish prelim-27/06/2007

 

capital one -deemed served -01/07/2007

settlement without cci offered 17/07/2007

halifax prelim-17/07/2007

 

aqua--prelim-13/07/2007

 

welcome-prelim-30/06/2007

lba-14/07/2007

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Yes you claim back your SAR Fee.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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do i just include it in with the charges or seperately-ie if i have £130 in direct debit fees do i just claim £140

lloyds S.A.R -sent 04/04/200

statements received 11/05/2007

prelim-14/05/2007 -£4987

lba-30/05/2007

n1-20/07/2007

 

Co-Op prelim sent-20/04/2007-£136.50

settled in full

goldfish prelim-27/06/2007

 

capital one -deemed served -01/07/2007

settlement without cci offered 17/07/2007

halifax prelim-17/07/2007

 

aqua--prelim-13/07/2007

 

welcome-prelim-30/06/2007

lba-14/07/2007

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Yes.

 

Where you put your totals, interest , court fees. just add underneath SAR Fee.......£10

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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thanks for the help

lloyds S.A.R -sent 04/04/200

statements received 11/05/2007

prelim-14/05/2007 -£4987

lba-30/05/2007

n1-20/07/2007

 

Co-Op prelim sent-20/04/2007-£136.50

settled in full

goldfish prelim-27/06/2007

 

capital one -deemed served -01/07/2007

settlement without cci offered 17/07/2007

halifax prelim-17/07/2007

 

aqua--prelim-13/07/2007

 

welcome-prelim-30/06/2007

lba-14/07/2007

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Right its been 14 days since i filed mcol and have not theard a thing! It still says on the site issued 10/05/2007 which its said sunce day 1!!!! Is it best to wait a couple more days? Or crack on

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Hi

I think from what I can remember, I had a letter in the post from MCOL saying it was served. Monday is a Bank Holiday, so maybe on Tuesday give MCOL a ring to see if they what is happening.

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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Went on MCOL as i havent heard n e fing and checked site everydaytoday was the last day i was gonna give em b4 i pushed the button! and to my suprise the claim has been

Acknowledged?

 

What do i do now!

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Went on MCOL as i havent heard n e fing and checked site everydaytoday was the last day i was gonna give em b4 i pushed the button! and to my suprise the claim has been

Acknowledged?

 

What do i do now!

 

same thing with me mine issued on 10th may

 

just acknowledged today

 

just sit back and wait now for them to defend i suppose

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