Robinson Way & Co - Manchester

[andrew1]

Well Done..result!

[snidershappy]

When you get a letter from them (when you see the envolope, you can tell its from Robinson Way, cos of the yellow mark on the envolope),put on it (the envolope) return to sender, does not live here anymore. That should stop letters, as it would be marked on the account as 'Gone Away'.

 

Hi don't know if the above works out too well. i did this years ago & the DCA wrote to my neighbours to see if i did live at that address luckily for me i'm on good terms with my neighbours so they gave me the letters but it was very embarrassing all the same. So I would think twice about this as your neighbours will know your business if they write to them don't know if DCA's can still do this as I say it was years ago.

[steven4064]

Well I have just spoken to them, they have apologised and said that the debt has already been passed back to ebay because i am not a resident of the UK.

But the real debtor maybe. You definitely need to get on to Ebay. Don't give up until you have acknoweldegement in writing that you do not owe anything and that Robinson have got the wrong person not just given up because the person (ie you) is not UK resident.

[bonzamate]

Hi current employee of R/way here - will be happy to answer all queries re this company. Please note i will be happy to tell u all i know, however i will not publish anything on the site - please feel free to pm me and i'll be happy to answer all queries

[RobWayarecrooks]

Hi current employee of R/way here - will be happy to answer all queries re this company. Please note i will be happy to tell u all i know, however i will not publish anything on the site - please feel free to pm me and i'll be happy to answer all queries

 

I'm intrigued to know what kind or person would work for these crooks. I have been following the behaviour of this company for years and it is clear that they use a mixture of willful incompetence, harrassment, bullying and lying as a standard operating procedure.

 

Personally I have returned over 2 dozen letters "return to sender - no one of this name at this address" over the last 5 years. I get the letters up to once a month. They weren't even the previous occupants at this address. It must have cost RW a lot in postage and stationery by now.

 

Why do you not open returned mail and update your records?

 

Why are you unwilling to discuss the disgraceful behaviour of your company publicly?

 

I will not be PMing you. Answer publicly if you dare.

[wdeadmanwalking1]

I have just read about this shower as I have just got a couple of letters from them. In my opinion they should be shut down. on the letters they do not have any email address or web site so that makes me wonder if they are just cowboys.

[nick20045]

Hee hee hee. I just got a Demand from them today. Just finished typing my reply. I do not think they will be very happy reading it. I will post it tomorrow to them so that it arrives on Friday. I love posting letters which will make people like these really pi$$ed off for delivery on Fridays. Hopefully I will then have ruined their weekend. :D:D

 

Incidentally folks, have a read of _http://www.theyworkforyou.com/debates/?id=2009-04-22b.338.0

 

Note: If there is anything contrary to the Law in their letters or how they behave with you, print the House of Commons page and send them a copy with the letter you send them. REMEMBER: NEVER CALL THEM UNLESS YOU WANT TO BE HARRASSED. DO EVERYTHING IN WRITING SO YOU ALSO HAVE COPIES. Then file a complaint about the debt collection agency to the OFT and send a copy to Gareth Thomas (Minister of State (also in the Department for Business, Enterprise and Regulatory Reform), Department for International Development; Harrow West, Labour) and ask him to keep to his statements as made in the House of Commons and take action.

 

IT IS NOT JUST THE OFT OR THE FINANCIAL OMBUDSMAN YOU HAVE TO COMPLAIN TO. IT IS ALSO THE MEMBERS OF PARLAMENT SO THEY GET TO REALLY SEE HOW MANY ARE EFFECTED AND ORDER THE OFT TO TAKE ACTION. In your letter to the MP tell him that you will wait for his reply as to what action has been taken otherwise you will be reporting this to Watchdog for a followup on previous programs about debt collection. (Note: Make sure you are polite in ALL letters so you do not stoop to the low level of these debt collectors).

[wdeadmanwalking1]

hi folks. I have just got a letter from Robinson Way saying that they will not be taking any part of my dispute. This is due to me quoting the DATA PROTECTION ACT which means that they have no right to any person's details. So why not try doung the same as it seems that will stop them from any action and may even get them closed down.

[F1racer4157]

Hi every 1 I to have dealings with Robinson way I recived a letter from them today asking me to ring them to upgrade my patment . I have already sent them a break down of my out goings . i make a regular payment to them. I have told them Im diabled I am 62 yrs old and dont have the money to make a larger payment .But im not going to ring them I will catty on paying what i can aford. Dave.

[skint4life]

Beware I've had two dealing with this company in the past in both cases the debt was settled, however in both cases once these charlatans had got there money, they did not do what they are obligated to do, and inform there client that the matter had been settled in full, in the first case they told my Bank that the credit card settlement was a "payment", this I only found out two years latter when the bank had me there was an issue regarding my account, and they fact that a third party "not disclosed to me" had told them I was Bankrupt, this took two months to get corrected and the situation regarding the credit card "payment" to be reinstated as "Full settlement". Now regarding the second debt they were processing they did not bother to inform the client at all, which has meant I've now been repeatedly chased by four different companies over the last seven years for a non-existent debt which was "settled" with Robinson & Way Co back in 2003. The latest bunch of chancers looking to cash in on Robinson sloppy paperwork, sent me a letter a couple of weeks ago, I'm so fed up to the back teeth with the whole affaire I've stop trying to prove that I've paid this off, by sending, letters copies of documents at cost to me in time and money etc, and in said just tell them " Take me to court and I'll tell it to the judge".

 

So be very careful when deal with this company.

 

 

Skint4life.

[wdeadmanwalking1]

I have just got a letter from Robinson Way saying that they are no longer dealing with me and telling me to contact their client directly from now on. So I think that I have been able to stop them from doing anything about this account. One of the things I told them to do was stop acting in the way they do until they sort themselfs out.

[danny17]

Hi

I to have had dealings with Robinson way with a debt they say i owe to Capital one sent them the first letter with a pound postal order got a reply back saying account is now on hold why they get the papperwork i require. There time was up on the 25/05/2010 now sent them the 2nd letter saying they failed to supply me with the revelent documents. Does anyone know what i do now if i hear from them

Thanks

[rev.ian]

Personally I would never send a reminder letter to them.

Once you do a CCA request it’s up to them to come up with the goods, if you start to remind them and challenge them they will get their act together and come up with something.

You know and they know they can’t chase you while a CCA request is outstanding.

I have been dealing with this shower for over 3 years now and use to love sending them letters to get their backs up, however I have come to the conclusion it only makes them more determined to nail you.

[krakan]

Interesting to see how this firm has changed over the few years this thread covers - evidently they've moved offices (have new address and phone number now - no longer a 0870 one) and a website and email address on their paperwork.

 

I've received a letter today regarding an old debt which I settled many years ago (F&F agreed at approx 50% because it was mainly charges, sadly I was too ill informed then to know better than pay it at all) but which has since been sold a couple of times and is now with Capquest.

 

I'm pretty sure it's statute barred now, certainly it doesn't appear on Experian. There's no danger of me paying it because I don't owe it, but after reading the last post from rev.ian I'm wondering whether my best course of action is in fact to ignore them completely for the time being? The last thing I want is to do anything that gives them an opening to extend the 6-years-since-action thingy even though it'd be wrong for them to do so

 

They haven't harassed me - this is the first letter so far though I did get a number of calls and a couple of letters from Capquest, so I'm happy to ignore them (even though I'd written a great letter even if I do say so myself) if that's the best course.

 

Anyone got any feelings either way?

[straftat]

MAKE SURE YOU KEEP EVERY LETTER

 

 

they will never stop as they dont think they need any evidence

 

just what the evidence "would have looked like at the time"

 

if you point out to them the wrong dates etc, they go and brew up a fresh batch of fraudulent documents

 

ive also pointed out to them the fact that they arent even the same company but have edited templates to make it look like they are

 

im going through a vexatious court case with them at the moment and so far theyve produced 4 CCAs, 6 NOA , 2 DN and refused to provide all the required documents in my 3 CPR 31.14 requests

 

 

MAKE SURE YOU KEEP EVERY LETTER

[tedders]

Hi ive just today received a letter from them as if I've live at a certain address in another part of the country . What's the best thing to do

[AndyMills]

Want to see how Robinson Way like the treatment reversed?

 

The internal phone system works on 0161 743 XXXX where XXXX is the internal extension number. For example, 0161 743 2481 get you through to Bill Muray, one of the directors. Count up or down I.E 0161 743 2480, 0161 743 2479 etc.

 

This will ring directly on the desk so no waiting in a q. I found it good to start the call when they answered with "Can you confirm your date of birth and post code"

 

Needless to say they didn't see the funny side. I had to laugh when Bill Murray threatened to report me if I continued to call for harassment!!!. Pot, Kettle black anyone.

 

Enjoy