Does that work? I've been receiving letters from RW to my address for over 5 years. The person wasn't even previous occupant. I've sent over 2 dozen letters back return to sender - no one of this name at this address. The letters still come monthly or so. Probably costing them a lot in postage & stationery;)

I'm intrigued to know what kind or person would work for these crooks. I have been following the behaviour of this company for years and it is clear that they use a mixture of willful incompetence, harrassment, bullying and lying as a standard operating procedure. Personally I have returned over 2 dozen letters "return to sender - no one of this name at this address" over the last 5 years. I get the letters up to once a month. They weren't even the previous occupants at this address. It must have cost RW a lot in postage and stationery by now. Why do you not open returned mail and update your records? Why are you unwilling to discuss the disgraceful behaviour of your company publicly? I will not be PMing you. Answer publicly if you dare.