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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Spinningfish V The Woolwich


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Hello

 

I've been through the motions with the Woolwich in getting my charges back, ie SAR and asking for it back, during October, November and December.

 

They chose to ignore my request for the charges to be returned and referred the account to Equidebt, as the account was overdrawn by £1800 - basically the charges negated that figure!!

 

Equidebt send me a letter citing breach of the written agreement, ie owing the Woowlich the overdraft and not paying, so I sent a request under the CCA for them to provide me with a signed copy of the agreement, with the appropriate fee. This was sent to Equidebt by recorded delivery on the 16th January.

 

On the 24th January I received a letter from Heatons LLP, on behalf of Equidebt ignoring my CCA request and demanding payment of the full amount. In response, I sent the following letter:

 

"I write in response to your letter dated 24th January 2007, and would like to refer you to my letter, dated 16th January 2007, sent to your client, Equidebt, which has seemingly been ignored by your client.

As stated to Equidebt, in the aforementioned letter dated 16th January 2007, I no longer acknowledge these debts to Equidebt, and subsequently yourselves, and I have still yet to receive the documentation requested.

I have requested true copies of the agreements Equidebt have referred to in their correspondence to me. I remind you that this is my right under the legislation contained within section 77 (1) and section 78 (1) of the Consumer Credit Act 1974. In addition to this, Equidebt are also required to supply signed true copies of the deeds of assignment of the above referenced agreements.

You are reminded that Equidebt are obliged to supply these documents under section 189 of the CCA 1974.

As you are aware, a credit agreement that is not properly documented and signed by the customer is totally unenforceable under the CCA and therefore is a complete defence to any court claim that is issued.

Take note at this stage, that any legal action you may contemplate will be both vigorously defended and contested. All further communication from either the Woolwich Plc, Equidebt or yourselves that do not recognise that this matter is ‘in dispute’, will be reported to the Financial Ombudsman and the Information Commissioner’s Office, citing contravention of section 13.6 of The Banking Code. Investigations are currently underway with The Woolwich Plc into the validity of the original amount that was claimed to be owed, and I will be in contact with you again in due course. In the meantime please be aware that, as previously stated, I consider this matter to be “in dispute”."

Well, the saga continues... Heatons LLP have sent me another letter, ignoring my communications, giving me 48hours to pay or they will commence legal action.

Please can someone advise me what I should do next?

Thanks

Mr Fish.

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Hi,

 

A couple of questions first.

 

Do you know who now owns the debt? Is it Equidebt or is it still the Woolwich?

 

Did you receive your statements from your SAR request?

 

Also, debt companies nearly always ignore letters that you write.

 

 

Jeff.

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Hi spinningfish....

 

I assume Heatons are solicitors ? If so, try this :

 

Dear Sir/Madam,

 

Ref : Account Number :

 

I refer to your letter of xx/xx/xx, which was received on xx/xx/xx

 

Frankly, I am surprised of the need to remind a firm of solicitors about the terms and conditions surrounding my Consumer Credit Agreement request (Consumer Credit Act, 1974); received by Equidebt on xx/xx/xx, followed by a letter dated xx/xx/xx to remind them that the above account was in dispute. I can only assume therefore that they failed to inform you.

 

Should you or your client now persist with threats of legal action within the next 48 hours, I will welcome the opportunity for a judge to look at several offences committed by Equidebt and yourselves under The Data Protection Act, 1988 and The Consumer Credit Act, 1974, as well as your client’s non-compliance with and total disregard for the law on this occasion.

 

Yours faithfully,

 

Adapt it to your needs, if necessary... but I think it reads ok. I am not sure whether overdrafts are covered by the CCA.... but Equidebt/Heatons would still need to produce some documentation in order to enforce the amount they claim is owed.

 

 

 

:)

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Thanks for this...

 

I actually don't know who owns the debt. It says the creditor is Woolwich on the letter, so I assume it is still with them.

 

This is probably why Heatons/Equidebt have chosen to ignore my letters to them - they probably don't have to provide me with anything!

 

Should I just get my Letter Before Action to Woolwich, directly, in that case? I can then remind them that the amount is in dispute...

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If you are claiming charges back from the Woolwich, then your LBA should go to them.... but as the threats of legal action were comng from Heatons/Equidebt, then I would think that you only need to inform them that the account is in dispute. There should be no need to inform the Woolwich unless the account has been passed back to the Woolwich.

 

:)

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Hello again spinnigfish,

 

 

If it is the Woolwich that still owns the debt, then I don't think Equidebt can take legal action against you.

 

Can somebody else will either confirm this, or correct it?

 

 

Jeff.

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Hello again spinnigfish,

 

 

If it is the Woolwich that still owns the debt, then I don't think Equidebt can take legal action against you.

 

Can somebody else will either confirm this, or correct it?

 

 

Jeff.

 

Yes, that is true. In order to take legal action, then the company taking that action must have the proper documentation to enforce in court. In this case, no CCA = nothing to enforce...

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Yes, that is true. In order to take legal action, then the company taking that action must have the proper documentation to enforce in court. In this case, no CCA = nothing to enforce...

 

 

 

Thanks for that PriorityOne, that's what I thought. Just wasn't 100% sure!

 

 

Jeff.

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Thanks for this chaps.

 

Does this therefore mean that Equidebt/Heatons they are in default of the CCA request that I sent, and if so, should I still be sending the LBA to the Woolwich?

 

Sorry if I seem dim. Just want to do the right thing!!

 

Thanks again.

 

Fishman

 

Yes, Equidebt/Heatons are in default of your CCA request... and the LBA goes to the Woolwich.

 

:)

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The debt is not enforceable by Equidebt/Heatons... but it sounds as if they were acting as agents for the Woolwich. This means that they will have probably passed it back to the Woolwich by now, enabling you to deal with them directly.... which is what you intended to do in the first place.

 

:)

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  • 4 weeks later...

Hi Sally

 

I did notice in a sticky thread, in this section, that someone else served papers to that Churchill Place address, and the case was deferred for one month, as the Woolwich stated that this address was incorrect.

 

Please advise.

 

Thanks

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hi spinningfish,

 

from my understanding of this you need to name the defendant as barclays bank trading as "The Woolwich". as far as the address goes check out here http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31052-contact-details-banks.html?garpg=19

 

i hope this helps

 

regards

paul

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Thanks Paul

 

There does appear to be some confusion with some people thinking the defendant should be The Woolwich, and others thinking it is Barclays t/a The Woolwich.

 

Does anyone have the definitive answer before I issue my claim?

 

Thanks

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well if the woolwich want to play games and say that anyone putting barclays as the address is wrong then why are they sending the letters on barclays headed paper. all my correspondance to the woolwich all came back with barclays headed paper so thats who i am putting on my claim and i will point that out in court if need be.

 

amandax

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I just got off the phone to the Woolwich's complaints department and they told me (if it was an Openplan account) to address it to the Woolwich at this address:

 

Jackson House

Jackson Road

Clacton-on-Sea

Essex

CO15 1WH

 

Hope this helps,

SnaXXy

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im really concerned about this, because it seems we have different addresses and nobody seems to know which one we actually use, therefore barclays/ woolwich using delaying tatics. if the woolwich say we have to use their address and take them to court why is everything coming from barclays, do they even know what they are doing, they are so incompetant.

 

if anyone finds out where and who it actually is that we take to court could someone let me know asap as i am subbmitting my claim tomorrow morning

 

many thanks

 

amanda

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I found a thread earlier that said a claim was ent back by court to be amended to include plc after Barclays Bank t/a The Woolwich (plc). Hope that helps :)

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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