tilly49vhalifax **won**

[Cosmo Kramer]

I sent it away and it was signed for on the 7th March. I just phoned them up to check up on it and they say they have no record of it. It was sent special delivery and I still have the wee slip.

 

I'm on hold right now and have been for 15 minutes.

 

Obviously it looks like I'll be reporting them to the information commisioner as they only have 4 days left.

 

How quickly do they produce the statements after being reported?

[sea-sidelady]

They can fight for the full 40 days, but most people get them at this point. The non compliance letter normally does the trick if not...

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

[emmaf01]

As long as you have proof it was received, then that is their own fault!

 

And the person on the phone should be able to order the statements.

 

Have they cashed the £10, you sent with the SAR?

[Cosmo Kramer]

I gave the woman on the phone the code to track the delivery on the royalmail website. It was a postal order I sent. I don't know if they cashed it.

 

She took all my details and said she was passing it on to the department that deal with the requests for statements.

 

I'm now waiting on a phonecall from them.

 

Not holding my breath.

 

I won't be phoning them again. I'll just wait until the 40 days are up and send them a nice letter.

[Brit]

from now on only use recorded delivery letter to commicate with them, as a phone call (unless u record it) isnt worth the paper its printed on.

[Cosmo Kramer]

The SAR was sent recorded delivery.

[**Tilly**]

first time here sent first letter of with ten pounds 28th feb kept being told still not found it they had two days left rang trinity road and hey they said it was there rang again 2 days later was told sorry cant find it but we send your list of charges out to you got them 2 days later total 12.370 for the last six years have sent second letter of recorded delivery waiting for there reply fingers crossed

[ukaviator]

Hi Tilly

 

Is that £12,370..? Can you start a thread under the Halifax so we can help you along?.. There are some links below to help you get around the site.

 

Uk

[Rooster-UK]

Hi Tilly.

That's quite a tidy sum. Is that all charges?

Anyway, to work.......

 

Start by spending a few days reading the FAQs and the step by step guide in the library section. That will give you a good grounding in what is to come.

When you're happy with that, open your own battle-thread in the Halifax Forum and use it to post any questions and progress reports. If you can keep it up to date, it will make it easier to help you should you need it.

Read some of the longer threads in the Halifax forum to get some idea of the action.

 

 

Good luck.

Regards, Rooster.

[**Tilly**]

yes that is all bank charges will take your avice and read faq thanks

[**Tilly**]

hi is there anyone else that has reclaimed over £10,000 in charges just womdered if you had any problems

[Bigmac versus]

Hi tilly49 have a look in here.

 

http://www.consumeractiongroup.co.uk/forum/halifax-if-successes/

[**Tilly**]

hi can anyone tell me wot to expect now i have sent of my letter with my printout of charges also i had a phonecall from halifax as i was overdrawn asking me when i could clear it ,also im a bit worried because of the large amount the charges total to 12,370 whether they will drag there feet or make it difficult

[Bigmac versus]

Hi tilly 49 please stick to your original thread, this will help peeps guide you and it will be easier for you to manage.

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/82343-tilly49vhalifax.html

 

Threds will ne merged and i will answer it for you then.

[**Tilly**]

okay will do soz

[Bigmac versus]

Dont be soz we have all done it, including myself lol.

[Bigmac versus]

Halifax are relatively easy in dealing with so i dont see you having any problems, keep this thread updated of all progress and peeps can help you when you need some.

[**Tilly**]

posted 14 day letter registered post on friday just went on post office tracking site and its been delivered and signed for see how long it takes them to reply sent this one to trinity road and not buisiness risk centre made that mistake with first letter

[**Tilly**]

just a quick question what date do i start the 14 days the day i sent it or the day they recieved it does this include weekends does anyone have the trinity road phone number

[**Tilly**]

if anyone sent there 40 day letter to buisiness risk centre and have been trying to ring them this number might come in handy 01422 3326398 you might get a recorded message but dont give up keep redialing you will get a human eventually

[jowalshy]

I took 14 days from the date of my letter and not working days either.

[jowalshy]

The only letter I have from Trinity Road gives this phone number 0870 850 1298 and the FAX:- 0113 235 7204. Open Mon - Fri 8.30am to 7.30pm and Sat 8.30am to 12.30pm.

[**Tilly**]

thats great thanks for that

[**Tilly**]

hello me again im overdrawn at the moment rang bank up they said to go into my branch and arrange to pay so much of a week will this affect my claim for my charges dont no what to do

[jowalshy]

Hi tilly. I'm not to sure of whether it will affect your claim or not. Try and get an agreement in writing before you start claiming and check the agreement over thoroughly. It may state in the agreement that they can request the money back at any time.

 

On a different note. Try and keep to one thread at a time. Just use the "Post Reply" button at the end of the page of your post. It will make it easier for people to see what is going on.