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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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nat west owe me £37k ***won** 13/04


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Just seen this on The Register - fantastic :)

 

Businessman takes NatWest for £35k | The Register

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Does seem to be the case at the moment.

 

Can we take this as a sign of panic on their behalf as they may see the case not going their way?

 

If so it must give us and Mr B hope.

PPMAN159

 

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More like headless turkeys on Bernard Matthews farm.

 

But at the end of the day do the execs actualy give a stuff-they will still get their pay cheques and their performance related bonus at the end of the year when they report another bumper set of profit figures.

PPMAN159

 

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Is it my imagination, or does Nasty West seem to be in an indecent hurry to cough up to as many people as possible, prior to their next meeting with Mr Brennan on 30 April?

 

I hope so, I want my 5 grand back lol

 

Such a pain in the arse; Halifax today contacted me with a satisfactory settlement (i.e. all of what i asked for) without me even filing a claim at the court.

BATRacer: Browser-based motor racing simulation. Free to play :)

 

http://batracer.com/-1FrontPage.htm?6q0

 

Advice offered by abo999 is without predjudice and is for your judgement as to whether to take it.

You should seek the assistance or hire of a solicitor or other paid professional if in doubt

 

Halifax: £1299 settled in full, payment received

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Great point , but the other thousands claiming might beg to differ.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Perhaps those with an outstanding claim might like to think about a letter saying something along the lines that under the circumstances it is now anticipated that an early payment will be made. Anyone any ideas of what's the best sanction to threaten if they don't comply?

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Maybe if we say in the letter to Nasty Vest that by settling early it will save them money in the long run then they may listen.

 

Who knows!!

PPMAN159

 

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Nah, too sensible. They won't buy that. It needs to be a sanction of some power like a threat to report the unfair treatment to the Ombudsman (which will cost them £450) as well as a claim for costs in court for example. I know small claims can only include a small amount of costs so this all sounds a bit weak to me so has anyone any better ideas?

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Fantastic - well done Friday 13th was not unlucky to you

 

but reading this thread looks like down to hard work and determination. An example to us all. Hope your business now goes on to be a big success:D :D :D :D :D :D Would have put more grins -but only allowed 6!

 

jansus

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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i am only after £108 off them ! They ought to just send it quickly..

 

£108! Can't you at least add a couple of zeros

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I hope so, I want my 5 grand back lol

 

Such a pain in the arse; Halifax today contacted me with a satisfactory settlement (i.e. all of what i asked for) without me even filing a claim at the court.

 

New to this site - hi!

 

I have been trying to get my statements from Halifax since beginning of February - they have cashed cheque and written saying looking into it - but the other day rang them and they said they hadnt received/sent any correspondence to me and had no record of my request! Gave them referencde on their letter and told them cheque cashed but still denied. Have emailed FSA but got no reply so written to them today asking if they can help but not holding my breath!

 

I also have claim going through with NatWest - done the online claim and they have defended through their solicitors Cobbetts. Been transferred to local court and I have written to the court supplying details and copy correspondence sent to NatWest/Cobbetts asking if they can allocate a hearing date ASAP as the stress being caused by NatWest not good! Will let you know how it goes.

 

Just one other think - as this is my first time on this site might be covered somewhere and someone could point me in the right direction - I have heard that some of the District Judges are ordering that the claims be stayed due to some of the particulars of claim. Again, if this has already been discussed on one of these forums can someone point me in the right direction as I am about to do another online small claims for HSBC and would like to know the correct wording for the particulars. Cheers for any help JG

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AN EXCEPTIONALLY BELATED WELL DONE:o

 

Haven't come across you before, so it's the only excuse I've got:)

 

Enjoy!!!!

:DSUCCESSESS:D

NATWEST01&02 won over 4k

See how

http://www.consumeractiongroup.co.uk/forum/natwest-successes/31683-muggins73-natwest.html

 

:)CURRENT CLAIMS:)

HALIFAX03

19-SEPT-07 APPLICATION TO HAVE STAY LIFTED

02-OCT-07 APPLICATION REFUSED

LLOYDS TSB04

10-MAY-07 LBA

 

ABBEY05

19-SEPT-07 LBA

 

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i'm a bit late to this party, but wow, that's superb! puts my £1600-odd in the shade! :p

I hate Alliance + Leicester

BT: No longer a customer :)

HSBC: £1222 refunded 28/5/06; Second claim of £737-24 refunded 9/11/06; PPI + interest on personal loan refunded 27/7/08

MBNA: £100 refunded on first claim of £112; £208 refunded on second claim for £108 24/9/07; PPI £256-28 refunded 8/4/08

NatWest: £1581-71 refunded 16/12/06; personal loan CCA agreement not provided

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I am so happy for you Scott, I just had to say that even though i'm days late with the congrats !

 

I am waiting for NW to cough up, they have until 24th April until I can apply for judgement and you have given me hope that my dosh is just around the corner !

 

 

ENJOY !!!!ENJOY!!!! ENJOY!!!! :D :D :D

You need to read this if you have ever consolidated lending through your bank,

http://www.consumeractiongroup.co.uk/forum/general/49648-loans-pay-off-overdrafts.html

NatWest

S.A.R - (Subject Access Request) LETTER SENT15/12/06 - STATEMENTS RCD 22/12/06

PRE-LIM AND SOC SENT 11/01/07

FULL CLAIM OF £4093.04 INCLUDING CONTRACTUAL INT :)

JUST WAITING FOR STANDARD BOG OFF LETTER...:rolleyes:

LETTER FROM STUART HIGLEY TODAY 20TH JAN THANKING ME FOR MY LETTER AND ADVISING ME THAT THEY ARE CONSIDERING MY CLAIM.... YEAH, BET THEY ARE !!!:lol:

LBA SENT 29/01/07

 

**** G.W.G PAYMENT OFFER RECEIVED TODAY FOR £2160. THAT WILL DO NICELY AS PART PAYMENT MR HIGLEY !!!:D ****

 

 

 

 

 

Member of the official Bill-K appreciation thread cos he's just ape !! :D

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