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    • more detest the insurrectional ex variety dx
    • Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now.
    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Saffy vs Halifax


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A month ago I sent a letter to the Halifax asking for 5 years statements (I am in Scotland) and enclosing a cheque for £10. They cashed the cheque and refunded £5 and sent statements for 6 years. Today I have been offered £69 which is 50% of my charges. This is not my main account so the amount is small.

 

Thanks to this forum I am rejecting the amount and asked for ALL of MY money to be refunded or I will take them to court. Hopefully this will be enough for them to refund all the money because I really don't want to go to court - but I will if I have to. Its a tiny amount of money for them, but a lot for me so I hope they agree.

 

Will let you know how I get on.

 

Saffy.

Saffy .

 

HALIFAX - Initial request for charges refund -13/05/06, second letter sent -26/05/06, Small Claims action started -25/09/06; SETTLED IN FULL £173 -06/10/06

 

BOS - Initial letter sent 05/10/06

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Best of luck (not that you'll need it)

If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.:D

 

DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.co.uk/forum/showthread.php?p=52854

 

As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.

Seek advice of a qualified, insured, professional if you have any doubts.

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  • 3 months later...

I got offered £65 which is about 50% of what I claimed and knocked it back. this happened a while ago and I have struggled to pay the £39 for a small claims court action but this will be happening now. My claim is now up to £173 as today they charged me £30 for going 87p overdrawn for half a day!!

 

Fingers crossed this will work as I could be doing with that money.

Saffy .

 

HALIFAX - Initial request for charges refund -13/05/06, second letter sent -26/05/06, Small Claims action started -25/09/06; SETTLED IN FULL £173 -06/10/06

 

BOS - Initial letter sent 05/10/06

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  • 2 weeks later...

I lodged my claim with the sherriff court last Monday and paid my £39 and today got my return date and hearing date. I am rather slightly scared (understatement of the year there!) in case I do need to go to court. I know I probably won't but knowing my luck they would choose to make an example of me or something.

Saffy .

 

HALIFAX - Initial request for charges refund -13/05/06, second letter sent -26/05/06, Small Claims action started -25/09/06; SETTLED IN FULL £173 -06/10/06

 

BOS - Initial letter sent 05/10/06

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Woohoo they are paying up! I received a letter today saying I will get back the £173 claimed plus my court fees of £39. The money should be in my account within 5 days. I am so pleased I can't stop grinning.

 

Saffy.

Saffy .

 

HALIFAX - Initial request for charges refund -13/05/06, second letter sent -26/05/06, Small Claims action started -25/09/06; SETTLED IN FULL £173 -06/10/06

 

BOS - Initial letter sent 05/10/06

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