Halifax not paying within time frame **WON**

[maroondevo52]

Crystal Ball..........Crystal Ball. (Keane I think).

[Bigmac versus]

A little bit id say, madh21 had a look in the other thread you have

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/78982-do-i-have-leg.html

 

They usually take around 2 weeks before settling after they have received acceptance form, you could write to them giving them 7 days to settle as agreed or you will pursue to court.

[madh21]

forget I asked!!!!

[Bigmac versus]

They may need a little more pushing.

[madh21]

Thanks Bigmac - nice to receive a sensible reply!

[madh21]

Hi, has anyone had to wait longer than the fourteen working days for their payout? Halifax states 'they are not meeting their deadlines for paying claims, can't tell you when it will be paid, just have to wait'

[bankoftoon]

madh

 

i would be inclined to call them up and ask them why this is the case and if the answer is not satisfactory tell them you will be taking them to court to claim the money plus additional interest

 

I imagine if it was the other way around they would charge you extra without a second thought!

 

good luck

 

sod

[bennyowen]

Hi, has anyone had to wait longer than the fourteen working days for their payout? Halifax states 'they are not meeting their deadlines for paying claims, can't tell you when it will be paid, just have to wait'

 

I am not sure what stage you are in the process. I assume you are at prelim letter or LBA stage. Halifax are under no obligation to provide you your money after only 14 days of preliminary request or LBA.

 

I will suggest that you keep to your timetable. After 14 days of sending your preliminary letter, follow with letter before action (LBA). After a further 14 days, follow with court action.

 

Halifax may reply your letter to say that their charges are fair or that they will provide response in 4, 6 or 8 weeks. These are delay tactics. Ignore their tactics.

 

Keep to your own timetable.

[harrythehawk]

I agree with bennyowen, if you check my thread with Halifax I have had the same empty promises of payment, I faxed them the ultimatum last week and they still didn't respond so I withdrew my acceptance and started MCOL so has now gone to court anyway. Vital lesson here is stick to YOUR timetable regardless of what they promise, I had the offer in writing and accepted in writing but they still failed to deliver and like a mug I waited for them, only when the cash is in you account can you stop the process, until then press on. I don't know (or care) why Halifax are unable to put money in an account after 3 weeks, if it is deliberate stalling tactics or just incompetence or even over work it is unreasonable and their problem not yours, also let's face it they never suffer such delays or problems when they take money from you ..... show no mercy !!

[caro]

Your threads have been merged. Please keep to one thread in future as it makes it easier for people to follow your progress and offer help.

 

This site does provide help, but please read the rules which can be read by following this link

 

http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

 

Take particular note of this part, especially when they are taking the time and trouble to answer your questions from the limited information available.

 

be respectful and reasonable to people

[stevesj]

can't reiterate the time scale issue any more than others do - the Halifax staff are "protecting" funds. They make promises they can't keep, as this has happened to us. But, they did offer over three cases, three different ways of paying back - one was directly into the account, and we didn't have to respond, just accept the refund. We didn't of course, money went in within two days and we made sure we sent the "we'll accept your offer in part settlement" within twenty four hours - it had no effect, despite phoning them, to get the offer increased and we're now at court.

 

They're willing to pay some of the penalties, not the accrued interest because of the charges, and even (sometimes) say "get it to court and the judge might award the interest"

 

Moral - Stick to your own timescales as per this site -it is the tried and tested methods time and time again - carry out the courage of your own convictions - get your claim to court.

[madh21]

Phoned Halifax this morning, gave them an ultimatum....pay up by end of day or court action. Guess what?! MOney in my account this afternoon!!

Hoorah!!! And to add to that, my overdraft is still there!!!!! ( I did send them a letter of 'right of appropriation' on Tuesday - faxed to customer relations and direct to my branch).

 

I have immediately transferred the money online to my Lloyds TSB account.

 

Shame I had to keep on there backs to get it!!!!!!!!!

[bennyowen]

That's excellent! Another win for us.

[bankoftoon]

well done madh21

 

enjoy the dosh:D

 

sod

[sea-sidelady]

CONGRATULATIONS....!!!!!