MacBoy Vs. Halifax and Hello To the Group!

[Dusary]

So ripped, are you saying that I should just send a normal Prelim and proceed with the six years worth I have, but at the same time instigate an Information Commissioners Office complaint?

 

Yes, exactly! That's what I've done.

 

Then presumably start a 'second track' action against them to try and force them to hand over the pre-6 years info and on receipt of this (if I get it) start another case?

 

That seems to be the advice given on the 6 Year-Limitation thread.

 

Sorry If I'm seeming dumb but i just want to get this right and not lose it by making any silly mistakes.

 

 

Far from it. We ALL want to get it right - and (ssshhhh! I included my whole statements going back to 1996 on one of my *please pay up now* accounts.) So playing it safe by asking is OK!

[Dusary]

Seems we've been thinking along the same lines.

 

I've initiated my complaint with the Information Commissioner's Office. Since that initial complaint much MORE has come to light!

 

I am disappointed that you did not address the issues I raised in my previous correspondence, but chose, instead to send me a standard template letter. These issues were:

 

· Failure to comply with my Subject Access Request – Information Commissioner’s Office informed

· Failure to supply me with a complete history of my banking with your organisation - Information Commissioner’s Office informed

· Failure to disclose history of other accounts being held or held with you by myself –

Information Commissioner’s Office informed

· Failure to send me a copy of the Terms and Conditions you referred to in your most recent letter - Information Commissioner’s Office informed

· Failure to disclose any manual intervention in my accounts undertaken by yourselves –

Information Commissioner’s Office informed

· Failure to acknowledge receipt of the request to remove the default notice recently applied –

Financial Ombudsman’s Office notified;

amongst other things.

 

 

Don't know whether that helps in your case/situation.

[Dusary]

I think, then, you've to wait another 7 days!

 

Ah! Well!

 

You can always do what I've done - and prepare your Court Bundle!

[Dusary]

You are possibly right.

 

However - if it ever DOES come to Court - then I'd be prepared to let the Judge/Sheriff see that you had been accommodating and had given the bank some leeway (especially since the poor things are so stressed out by us lot banging on their doors!).

[Dusary]

In your case: Judge! Since you're in London.

[Dusary]

That's OK then!

 

(And no *falling-out* )

[Dusary]

Kurrect!

 

(What a "stooshie" about Beware the Royal Mail!)

[Dusary]

That's it!

 

I didn't hear anything, either!

[Dusary]

Great!

[Dusary]

Oh! Yes!

 

I got a little bit of "reading off the script" stuff today.

 

But when you push a little further - then they get kinda' scared - and, I thought I detected an understanding that this (my claim) was not going to go away!

[Dusary]

 

US on top of THEM

[Dusary]

Go for the Information Commissioner as well!

Data Protection Complaints – Information Commissioner’s Office (ICO)

 

... and do your N1

[Dusary]

Well, Macboy, as you know - I got BoS to admit that they could send me statements for one account from when it was opened - the 1980s!

 

Just trying to prise them out of their greasy little fingers!

 

Anyhow: the harrassing phone calls continue. Not from them, but from ME to them! Roll on 08.40!

[Dusary]

What about stating in the letter that should they continue to deny that they have statements >6 years, you will request as part of any court order you seek that they be made to produce the destruction certificates for these records as part of disclosure?

 

What do you guys think? Legal Eagles?

 

See what I said to them today!

[Dusary]

Only 47 days behind?

 

HA! HA! HA!

 

I'm 63 days!

 

This is the letter I wrote to ICO:

The Information Commissioner’s Office,

Casework and Advice Division,

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire, SK9 5AF.

Tuesday, June 12, 2007

Dear Sir,

Further to the paper copy of the Complaints form recently submitted – along with supporting documents - to yourselves regarding two Bank of Scotland Accounts in my name:

Dusary

AAAA Acc number: XXXXXXXXX and AAAAA Acc number: YYYYYYY

I have further to report that today I received a letter dated 9th June – copy attached, along with a copy of my letter of June 5th to which their letter refers.

In addition, I wish the following information to be recorded along with my original complaint referred to you.

(I wrote to HBoS on 9th June stating the following:

“I am disappointed that you did not address the issues I raised in my previous correspondence, but chose, instead to send me a standard template letter. These issues were:

· Failure to comply with my Subject Access Request – Information Commissioner’s Office informed

· Failure to supply me with a complete history of my banking with your organisation - Information Commissioner’s Office informed

· Failure to disclose history of other accounts being held or held with you by myself –

Information Commissioner’s Office informed (There were at least 3 other accounts referred to the partial statements sent: namely: 1) House Account; 2) Budgetplus Account and 3) Loan Account – there may be more.)

· Failure to send me a copy of the Terms and Conditions you referred to in your most recent letter - Information Commissioner’s Office informed

· Failure to disclose any manual intervention in my accounts undertaken by yourselves –

Information Commissioner’s Office informed”

I hope that you will append this information to my original complaint form.[/unquote]

Thanking you in anticipation,

Yours sincerely,

Dusary )

 

 

 

There you will find a copy of the letter I originally sent to HBOS now copied to Information Commissioners Office.

[Dusary]

63 days since I sent my original S.A.R - (Subject Access Request) - though, the one that produced the partial goods went from a local branch who debited my account there and then! That was actually in MARCH!!!

 

But who's counting?

[Dusary]

It's OK!

 

Sometimes I have a look see who's viewing a thread before I reply.

[Dusary]

The *PLEASE NOTE* paragraph looks fine!

[Dusary]

Oi!

[Dusary]

Lighthouses have loads and loads of stairs!

 

I'd get dizzy - and, anyway,

 

no-one switches the light out at night!

[Dusary]

Serial killer?

 

For me the day began around 04.30.

 

Work THAT one out, then!

 

[Dusary]

ahmmm??

 

!!!! LOUD AHEMMMMMM !!!!

[Dusary]

Awww! Here I am, living half my life in rural Aberdeenshire and the other half on a remote faraway island to the West!

[Dusary]

Thanks Mate

 

Well, that's better than "OLD FRIEND" !

 

 

I'm with the 'Bank Of CAG'

 

 

Can I join, too?

[Dusary]

Fingers crossed for you. Here goes.

 

But, I never got a letter saying they had ordered statements. I'm upset. I am going on to complain!!!!!!!! But I will be rational and in control.

 

Of course you will!

 

It worked for you in the past - and it'll continue working for you.

 

My opening gambit is:

 

"Good morning!

How are you?

 

Now, I haven't received anything in the post from you today," (Poor Sally!) "So, what's the score?"

 

And I run through the account number I started with.

 

Then add on the others that (Poor Sally) I was told about.

 

Then read Information Commissioner Office's Letter.

 

Then ask how the Senior Review Team is getting on.

 

By that stage, they (Poor Sally) is dashing backwards and forwards from her Team Leader to me.

 

They KNOW that the "6 years B*****T" on their script no longer works with me!

 

KITTENS!

THE LOT OF THEM!