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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
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HSBC ..Total Charges Can I claim these????


hsbcfiddled
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  • 1 month later...

Hi Rhsy

 

Re : managed loan - no payments made since june. Local branch looking into circumstances of whole loan, same peron at local branch agrees that neither on the agrrements supplied have been properly executed.

 

Business account : received some statments - waiting on more.

 

Whats happening with your case Rhsy?

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I sent a letter to Metropolitan saying they had no right to contact me and i will be complaining to the FOS due to them not providing a true copy of my agreement. They said that they have placed the account on hold while they await the Ombudsmans decision, only thing is i havent actually reported it yet as i dont know where to start !!

 

Any pointers for a FOS complaint Fiddler ? Anyone ?

 

Thanks

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I have made a complaint to FOS regarding a DCA.

 

Basically I complained that they;

1. Continued to try to get us to make a payment even though they had stated that they did not have or need the Executed agreement.

2. Because they had only bought the deed of assignment therefore they did not need to comply with request for executed agreement CCA 1974 and that we were still required to pay the debt.

3. They had failed to supply the agreement within the time guidelines and even in their final response letter asked us to pay £1000 as a one off payment.

4. failed to comply with my request for nil balance and remove any subsequent defaults.

 

I also section 10 them regarding my data.

I have sent copies of all communication between us just last week.

 

I will post the response.

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  • 1 month later...

update:

 

Received 26th October 2007 from Mohsan Yousuf at HSBC a final demand for Managed Loan account.

and personal account (overdrawn and mostly made up of charges and bounced payment requests/refunds of Managed loan payment requests- which of course they are not allowed to try to take)

 

The demand follows this letter that I wrote them.

 

 

Mr. hsbcfiddled

Fiddled Town

PO2 U2

M. XXXXXXX

Local Branch

HSBC

 

3rd October 2007.

FAO: M. xxxxxxxx and HSBC Legal Department.

 

Managed Loan account no. xxxxxxxxxxxx

 

Dear M. XXXXXX,

 

On June 8th 2007 I wrote to Mr. Somebody at HSBC requesting the following;

 

“With reference to the above agreement, we would be grateful if you would send us a copy of this credit agreement.

 

We understand that under the Consumer Credit Act 1974 (Sections 77−79), we are entitled to receive a true copy of our credit agreement on request. We enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act.

 

We understand a copy of our credit agreement should be supplied within 12 working days.

 

We understand that under the Consumer Credit Act creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act”.

 

On July 12th 2007 we received from Miss. Someonelse at HSBC a first copy of an agreement, (albeit well outside the timeframe set by the Consumer Credit Act 1974) as a result no further requests for payment or charges can be added to the account from June 28th 2007 until a true copy of the executed agreement has been produced.

 

We wrote back to Miss. Someonelse at HSBC on the July 17th disputing the authenticity of the copy provided.

 

On August 16th I received a second copy (with no crossings’ out etc) of the supposed agreement. I wrote to Miss. Someonelse again at HSBC this time on the 21st August disputing the authenticity of the second copy.

 

We have now been referred to you M.XXXXXXX

 

Without going into the reasoning for being placed on a managed loan- re charges etc we will list below our disagreement of the authenticity of the agreement itself.

 

 

  • Terms and Conditions-

Neither of the copies has the actual terms and conditions that we have paid from the first to last payments made.

Both copies state initial payment of £xxx.xx then 95 monthly payments of £xxx.xx

but,

we have made some 39 four weekly payments of £YYY.YY

 

This point alone makes the agreement incorrectly executed and therefore unlawful.

 

 

 

  • Apr %-

The Apr figure on both copies is based on monthly payments

whereas arrangements were made for four weekly payments this would therefore affect the Apr percentage and therefore the Apr figure would not be accurate.

This point alone makes the agreement incorrectly executed and therefore unlawful.

 

  • Date in customers signature box-

The date has been applied in the customer’s signature box ......but it has been added by a bank official..... WITHOUT US BEING PRESENT

Therefore as it has been left undated by the customers- we the customers- would not know when our right to cancel started or even expired.

This point alone makes the agreement incorrectly executed and therefore unlawful.

 

  • Customers signature-

On close examination of the signature of Mr. hsbcfiddled the signature does not resemble Mr hsbcfiddled's signature.

 

These signatures have obviously not been verified by the Bank official before the loan was commenced?

This point alone makes the agreement incorrectly executed and therefore unlawful.

 

In conclusion.

 

If the agreement has not been executed to conform to the requirements of Consumer Credit Act 1974 then it is unlawful.

 

Only one of the four points that I have raised need be proved to invalidate this agreement and I have raised four.

 

This loan should never have commenced and has been poorly managed.

 

Recompense.

 

This managed loan has now been in default since June 28th 2007 therefore you cannot from that date request payments from us, add interest, add charges, or register defaults, or attempt to sell this debt.

Please adjust current account accordingly

 

To rectify this situation we will accept a cheque in full refund of all payments with added compounded interest @ 14.8% Apr as settlement.

We believe that 14 days is ample time for you to respond given that the initial concerns raised regarding this managed loan were raised in a letter to Colin Langdale in April 2007.

 

Yours Sincerely

Mr hsbcfiddled

 

 

 

The demand also states that they may give details of this default to CRA's (not that worries me as I do not want any credit anyway)

 

 

In reply to the Final demand I have the following letter waiting to go in the post.

 

 

Dear Mohsan Yousuf,

 

In reply to your unlawful letter of demand for payment letter of 16th October 2007

 

This managed loan has now been in default since June 28th 2007 therefore you cannot from that date;

 

1. Request payments from us,

2. Add interest,

3. Add charges,

4. Register defaults,

5. Or attempt to sell this debt.

This debt is unenforceable.

 

I am extremely annoyed at HSBC’s failure to respond within a reasonable timeframe, and I am not willing to explain to you, or anymore of HSBC’s employees, their legal obligations.

 

If you contact the branch manager they will provide you with a copy of my letter dated 3rd October 2007 to M. xxxxxx & your legal department.

 

I will today report you Mohsan Yousuf to the OFT for this letter of demand when the managed loan is already in default.

The OFT are already examining HSBC handling of this account and HSBC have been advised.

 

Please proceed with whatever action you deem fit.

However any actions that do not comply strictly with the CCA1974 act- failure to provide a copy of an executed agreement- will be reported.

 

Mr hsbcfiddled.

 

 

 

Your thoughts please, anyone?

 

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Hi Fiddled, I also got a letter from Mohsun Yousuf, and replied asking if that was his final word on the matter. Stating that if it was, I would be complaining to FOS. He eventually replied that yes, this is the banks final word and he will wait to hear from the FOS. Havent heard anything for a couple of months now, but i also havent filed a complaint with the FOS yet (being evicted due to landlord not paying rent, which is fun).

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Poor Mohsan Yousuf, hes not having much luck with his debt collection for HSBC.

I also had a letter from him that happened to arrive about a week before my stay appeal hearing. I sent a copy to the court along with a copy to DG and a copy back to Moshan to show him what I had done with his seven day payment letter, not heard anything else yet :)

 

pete

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  • 3 weeks later...

Went online yesterday to check;

1. If further attempts have been made to take managed loan from my account or

2. Any charges had been added because I havent put any money into this account since July 2007 to prevent them taking payments.

 

Well I couldnt gain access it kept throwing up a HK3 code and a contact number.

 

So I phoned them up and was told "account closed" and passed to Metropolitan (MCS).

I told them 'you cant do that' but of course the person I was speaking to didnt have a clue regarding CCA 1974. I went on 'for the benefit of the tape' to tell them that the hierarchy who make these decisions were in my opinion "the **** of the earth, and that my money would have been safer with Dick Turpin, and Bank officials had replaced tax inspectors, traffic wardens, and estate agents as the most hated in Britain, and as for listening bank...............rant rant rant.

I know it was a waste of time - but the cat was grateful.

 

Well after all that she gave me a number to ring 0500 992 299

which turned out to be in the Phillipines.

When I phoned MCS they told me 'we dont have anything on the system yet'. I told them 'dont bother putting anything on the system because you wont be collecting anything off me'

 

I want to take court action against HSBC for this managed loan what are my options?

They have taken £10,000 in payments without a properly executed agreement and I want it back with compounded interest.

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I think you have a case, they have totally messed up the managed loan agreement and therefore the loan is firmly in dispute and unrecoverable by HSBC.

 

How a judge would view this in court is another matter, I think you would be on fairly safe ground with regard to interest and any charges but with regard to the initial debt, morally you have had this money from HSBC so they would probably say you have to repay it.

 

pete

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I think you have a case, they have totally messed up the managed loan agreement and therefore the loan is firmly in dispute and unrecoverable by HSBC.

 

How a judge would view this in court is another matter, I think you would be on fairly safe ground with regard to interest and any charges but with regard to the initial debt, morally you have had this money from HSBC so they would probably say you have to repay it.

 

pete

 

Yes I can understand the morale side of the argument.

But that works two ways because I can argue that my business (pre managed loan) was penalised with charges-which generated interest fees- that added together exceed the managed loan.

Indeed that is what the managed loan represents.

 

However HSBC may not be able to challenge the business charges because they do not hold details beyond six years! (they say)

 

 

Fiddled

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could be wrong here but i see some parallels with greedfighter's arguments - you might like to take a look - This will make you laugh !!!!! (multipage.gif1 2 3

 

 

Hi lattie,

Nice to hear from you.

 

I have read greedfighters case and find it amazing.

But I cannot see the paralells (just got up- working nights- well thats my excuse) ?

 

Fiddled

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Yes I can understand the morale side of the argument.

But that works two ways because I can argue that my business (pre managed loan) was penalised with charges-which generated interest fees- that added together exceed the managed loan.

Indeed that is what the managed loan represents.

 

However HSBC may not be able to challenge the business charges because they do not hold details beyond six years! (they say)

 

 

Fiddled

If the managed loan was set up to cover costs incurred solely as a result of charges then you have a solid argument against the loan and charges!

 

Even though they may not hold any records beyond 6 years (I don't beleive that either) you still have to prove they owe you the money by providing the statements yourself!

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If the managed loan was set up to cover costs incurred solely as a result of charges then you have a solid argument against the loan and charges!

 

Even though they may not hold any records beyond 6 years (I don't beleive that either) you still have to prove they owe you the money by providing the statements yourself!

Must I have the statements- What if i provide a list of charges with the dates?

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BTW I forgot to mention that my branch manager (who I have spoken to at length in the last month, re managed loan) phoned me yesterday and from their tone of the voice and attitude I get the feeling that the branch manager was ashamed of the way I have been treated and that they could not believe that the account closure had been sanctioned.

They went on to say "I cannot believe they have done this with the level of people that I have passed this to. Dont do anything yet I will get back to you soon with some answers. I hope".

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Where is the list from? Was it supplied by the bank?

 

The list will be provided by me - however, as a company we do not keep statements beyond six years.

My accountant is willing to swear an affadavit re the charges levied on this account and i have a letter from him with end of year accounts going back to 1993.

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BTW I forgot to mention that my branch manager (who I have spoken to at length in the last month, re managed loan) phoned me yesterday and from their tone of the voice and attitude I get the feeling that the branch manager was ashamed of the way I have been treated and that they could not believe that the account closure had been sanctioned.

They went on to say "I cannot believe they have done this with the level of people that I have passed this to. Dont do anything yet I will get back to you soon with some answers. I hope".

 

Well I had the phone call today.

To summarise-

1. They would like a face to face meeting to discuss the managed loan.

Apparently the managed loan (that is in default) was an amalgamation of another managed loan (news to me-loan maybe-but managed loan?) and a personal loan.

They would like to discuss restarting the previous managed loan???????

2. They wont be able to discuss charges.

Well I am prepared to listen to what they have to say.

However I am even more confident now than I was before.

1. They cannot believe they have a hope in hell of enforcing the defaulted loan because they would have me in court instead of closing the account.

2. They want to discuss restarting a loan that has been terminated..... If they were able to do so they wouldnt be asking to speak to me- they would be demanding payment.

3. They would like me to agree to paying the managed loan and i have said i am willing to do so....providing all charges are refunded with compounded interest.

Thoughts please.

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i think the crux of the complaints about the managed loan is that the original debt is made up almost exclusively of accumulated bank charges.

added to the fact that the loan itself is set up like a mortgage - where the early payments are almost exclusively interest - taking almost nothing off the capital of what is owed. it has long been my contention that had it not been for the original unlawful and punitive charges - the debt would not have spiralled into such an amount that the bank entices people into the managed loan. it does seem logical that the interest on the managed loans, being made up of bank charges which you are questioning, would therefore be refundable. this was the basis for tigs33 and her getting her husband's managed loan repaid. (Husband v HSBC - Paid :-)granted this was way last year when things were different - but if it helps you see a bigger picture - then it would be worth a read.

my comments about the parellels with greedfighter - i meant there is more than one way to skin a cat - and sometimes fighting the bank might require some thinking outside the box -

just hoping something might come out which could help you in your situation.

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