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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bumear Vs Barclay's


Bumear
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Just reading through the letter and something is troubling me. They have not sent a cheque/put the money in my account but they asked me to fill in a form if I accepted. The letter which I have written states that I am prepared to accept the offer as partial settlement if the bank do not accept my conditions I shall return the money. Should I just delete this bit as I have not received anything from them?

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Yeh, this is a standard 'offer of goodwill gesture' letter, stating they offer the amount without accepting liability or what ever,

 

dont worry about it now, if you are rejecting their offer..

 

If you are accepting their offer, you would have to sign the letter and return it, then they would pay out.

 

this will be the same when you get your offer nearer the court date.

 

 

dont worry, you are still on the right path, nothing out of the ordinary

 

 

****DO NOT RETURN THEIR LETTER THOUGH****

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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  • 1 month later...

I have finally got round to submitting my MCOL information. Could someone tell me, I sent a copy of the charges along to the Court but have since found out it did not arrive.

I recieved an aknowledgement letter today. Should I send the charges to the bank and the court or just the Banks Solicitors?

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Just a little confused here, I receied a notice of issue the other week stating that the defendant had until 26th July 2007 to reply. I checked the status of my claim online and it says Acknowledged 14/06/07. Does this now mean they have 28 days from the 14th, the date of acknowledgement, or is it still the 26th?

I have recevied nothing else from the bank or the court as of this morning.

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They have a TOTAL of 33 days from the date you served it.

 

Saying that, A lot of defences have been allowed well after the deadline so I wouldnt pay too much attention to the exact deadline if I were you.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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The way things stan these days, I would suggest you wait at least a week after the deadline and then contact the court,,, It has been known for the defendant to have actually entered the defence but not updated at the court... so check first.

 

If you do enter for judgement too early, the defendant will apply to have it removed which in turn will delay you even further.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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  • 3 weeks later...

Ahhh Bumhug!

Just checked online and they have filed a defence.

Was hoping to have itt wrapped up this month!!! LOL

Ahh well, on with the next bit

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On the bright side Bumear, everyday is attracting 8% interest! ;)

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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as long as your Particulars of Claim (as per this site template) stated that you seek Statutory Interest, yes it is worked out til day settled.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Right, I have now received the Notice of Transfer and Procedings letter saying its been moved to my town. Do I just wait for my court date now and how long does it usually take? Its just Im away next week and dont want to miss anything.

Also I was reading through the Banks Defence and they say that some of the charges are time-barred as they are over 6 years old. They were not when I started my claim so should I just ignore this?

 

Thanks

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that was point 1 and I have already sent SOC's to both court and litigation department. I will send them again as they obviously didnt get them. They went signed delivery though so I dont know what there playing at.

Thanks for your advise.

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that was point 1 and I have already sent SOC's to both court and litigation department. I will send them again as they obviously didnt get them. They went signed delivery though so I dont know what there playing at.

Thanks for your advise.

 

Did you send after filing? If so you have a case for B's defence to be struck out as "Abuse of Process"

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Yes I filed the claim and then sent copies to the court and litigation team. I recieved a leter back from the court asking me to provide my case number which i had forgot to put on. I cant find my proof of delivery for the banks copies though so i probably cant get it struck out

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  • 2 weeks later...

I have now recieved a General Form of Judgement or Order leter from my local court saying;

IT IS ORDERED THAT

1. The claimant do file and serve further Particulars of the Particulars of claim stating:-

 

(a) Thedate and amount of each charge debited to the account and the reason of such charges.

 

(b) The reason why it is alleged that each such charge has been wrongly debited to the account by reference to the contract between the parties or the defendants terms and conditions of business.

 

Do I send the spreadsheet of charges and the particulars of claim i input on monetclaim online to my court?

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