Jump to content


  • Tweets

  • Posts

    • it is not a fine, thread title updated and fine changed to charge in 1st post. also can you post up the defence you filed and the court directions have you received ukpc WS yet? if so scan all that up to. read upload carefully one mass pdf only. dx
    • Hello, welcome to CAG. Could you let us have the information we ask for in the forum sticky please? We need the information to start working on your case. Once we have that, I'll get you to answer a different set of questions. Best, HB
    • Hi there,  Long story short, I was working a year ago in a city centre and the site operator I was working with told me I could park in a private car park as they had an arrangement with the owner. I came back to a parking charge  from UK Parking Control, and the site operator subsequently couldn't get hold of the private car park owner and haven't been able to since. Fast forward to today, I have received multiple legal threats from DCB Legal acting for UK Parking Control I have now been issued with a court hearing along with a date. I have to file my witness statement for a court hearing later this summer.  I realise that I could have handled the situation better and am already aware of that. I was wondering what my options are at this stage? I am very keen to avoid a CCJ as it would obviously be disastrous for my credit score. Any advice appreciated. My current plan is to file a witness statement and hope the case is discontinued. Thank you for any advice in advance.
    • I run a small retail business selling cards & gifts ( all my sales are done on a face - face basis  ) & noticed one of the settlement amounts on the card terminal bank deposits was short so contacted the card company which said a customer has requested a chargeback on a sale the reason saying the goods bought was not fit for the purpose purchased for. I have old fashion till which does not show any sales or descriptions of what is bought, plus when the settlement statements match up i shred the sale receipts. The card company told me the transaction was paid for with the customers phone & shows on my portal. They have asked me for sales prof, cctv, terminal receipt of the transaction which I have none, as this was done a few weeks later. I have asked for pictures to prove the items are not fit for the purpose purchased for plus said if the customer can return them i would give them a full refund but have had nothing back plus no pictures. Also I have had no communication with the customer even asking me for a full refund. They have now closed the case & awarded the customer the full refund. Any advice would much be appreciated   
    • First Direct has relaunched its £175 switching deal just two weeks after its last switching deal ended due to demand from customers.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Skylario v Natwest


skylario
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6110 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • 2 weeks later...
  • Replies 83
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Just phoned NatWest because about 2 months ago I phoned and told them that I had someone elses statements and they said they'd get back to me and no one ever did. So, just been told that they are very sorry and to dent them back to Customer Relations.

 

Also. I asked them about my money. I kind of knew that she wouldn't be able to tell me anything because it's in Cobbetts hands now. But I am a bit worried about what she said..

 

I told her that I had been told over the phone that I was going to get my money and she asked if I had had an offer letter - I haven't. Only verbal confirmation. She said that I'll probably get an offer letter then it's a few weeks after that when I'll get my money. I told her that I was banking on getting my money on Tuesday not a letter.

 

But then she said something about I'll be getting a letter in 2-3 weeks (along with everyone else who has a claim going on with Natwest), but she doesn't know what will be in the letter... I'm sorry but I dont think her manager would have said to her "there's a letter going out soon but I'm not telling you whats in it..." They know whats going on.

 

Grrr! Got a funny feeling I wont be getting my money and they're playing me for a silly bogger! Soooo glad I carried on with my court stuff!! ;)

 

If they do muck me around I'll have all my money back-don't care how long it takes!!

Link to post
Share on other sites

Don't worry too much Skylario, everyone's in exactly the same boat at the moment. If you haven't had an offer letter in writing from Nat West by now, it's doubtful you'll get one at the moment. However, courts up and down the country are dealing with claims as they see fit - not according to how Nat West/Cobbetts see fit.

 

You'll know more soon, particularly when you hear from the court. Fingers crossed for you ;)

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

Link to post
Share on other sites

  • 2 weeks later...

Well guys....

 

I'VE WON!!!

 

Cutting the story short:

 

I followed the step by step rules and sent all of the letters. Filed at court using the N1 form. Before I sent the AQ to the court I phoned Cobbetts and said I was giving it one last chance to settle before we went to court. She told me to email a figure I was happy to settle with. Natwest agreed to it. Never got anything in writing though but was promised a cheque within 2 weeks. It turned up today - 3 weeks later. Meanwhile, I still sent the AQ to court to cover my back in case I didn't get the money.

Sooo glad I phoned Cobbetts though because last week I received a letter from the court saying that my case is being stayed until Feb next year!!!

 

It was cut very fine but I have my money back!

 

Keep going with it everyone. It's more frustrating at the moment with the extra waiting but it'll be worth while in the end.

 

:p :p :p

Link to post
Share on other sites

Big yaaaaaaaaaayyyyyyyyyyyyy for the dancing puddie cat!!!!

 

CONGRATULATIONS!!!!

 

That's fantastic news skylario - and well deserved too!

Best wishes, hedgey xxx

:D :D :D

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

Link to post
Share on other sites

Hi mtaylor80

 

I would say that it depends on who is on your paperwork from Cobbetts.

 

There should be a signature on there from someone - quote that name and the last 4 digits of their reference number and you should get someone..?

 

Good luck.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...