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    • The lawsuits allege the companies preyed upon "vulnerable" young men like the 18-year-old Uvalde gunman.View the full article
    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Fedupandskint V Abbey


fedupandskint
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I have sent off my letter requesting my charges refunded and gave them 14 days.. they replied today with the standard letter..

 

We are sorry you feel you need to complain and they need 4 weeks to respond.

 

Now do i send the second letter now or wait till the 4th April? and do i get prepared for court now so its not such a rush at the end? really confused and my head is spinning

 

Help me please someone who has done it already..:confused: :grin:

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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If you gave them 14 days in your letter then you send them your LBA on day 15. You don't say when you sent your letter so I don't know whether 4th April is the end of your 14 days or the end of the 4 weeks Abbey have said they need.

 

Anyway, stick to your time scale (14 days).

 

Hope this helps.

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The 4th April is 14 days after i sent my first one.. So all prepared here ready on computer to be printed off to send to them.. Just the 4 weeks they say they will contact me that is even longer than i would give them from the second letter. they sent me all the complaints leaflets ect with this letter.. just sit back now and wait for the 4th April see what comes of it then thanks for your reply just trying to make sure i dont miss time scales and things out really.

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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Guest Niklowe

Hi fedup,

 

Here is a little extract from the step by step instructions:

 

B) You will receive a fairly standard letter saying "sorry you are not happy, we'll get back to you sometime in the next decade..." Again, if this is the case, allow for the 14 day deadline and proceed to the next stage of the claim.

Hope this helps to put your mind at rest.

 

Good luck fedup, but you won't need it

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I have just been looking at another persons thread and i have made a mistake on my intrest calculations i think.. I have put it at the 8% is that right please someone help me im even more confused now.. wish i had just left alone and waited for the 4th haha

 

If i have made a mistake can someone point me in the right direction to where i work it out properly at the correct rate what ever it is

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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Guest Niklowe

Hi again fedup,

 

The 8% statutory interest is only added on to the court claim. The interest you can claim for is the interest that has been incurred by the charges putting you overdrawn.

 

On your statement it will show the interest that you've been charged.

 

When you send in your LBA just add to the letter stating that you are adjusting your claim

 

Hope this has been of some use

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Is there something i should be doing while waiting for the 4th of April..(second letter) they have replied to first but the 14 days is not up yet.. Just thinking about i should be doing something rather than just counting the days down now. any help would be appreciated here lol I just want my money back hehe:rolleyes:

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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  • 3 weeks later...

Well last letter sent before i put my claim to the courts. just see what they hve to say to that now then fingers crossed wish me luck :D

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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just follow the format, you're doing fine. issue a mcol next

Abbey £4340.59 *WON* Jan 07

 

Abbey II MCOL 31/03/07 £8800.00

 

Please note..I AM NOT AN EXPERT ANYTHING WHAT I POST IS PURELY MY OPINION AND MAY BE WRONG IT IS JUST BASED ON MY UNDERSTANDING OR EXPERIENCE

 

Read my latest claim its a fast track potentially

http://www.consumeractiongroup.co.uk/forum/abbey-bank/61406-noobrider-abbey-take-2-a.html?highlight=noobrider

 

read my first claim which includes attending a directions hearing in court

http://www.consumeractiongroup.co.uk/forum/abbey-bank/10576-noobrider-abbey.html?highlight=noobrider

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thanks just getting a bit jittery now.. fingers crossed they decide im for reall here and give my money back to me hehehe

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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Well recieved a letter today saying please wait 4 weeks we will investigate your complaint.. I have sent off my second letter before i file |MCOL so i am counting 14days from yesterday the letter looks like it has crossed in the post so bring it on ShAbbey

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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Guest ChloeJane

Hi Fedup!!

Your getting closer hold those nerves!

If you sent the letter off, spend the time till they reply reading up on how to claim via the court and read into which way you might claim.

Your options for filing a claim against them are Money claim online or N1 through your local court.

 

 

 

Read this link below first though!

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/71369-getting-mcol-right.html

 

Money claim online

 

5. Money Claim On-Line (MCOL) Particulars of Claim

 

 

N1 at your local court.

 

4. Particulars of claim - N1 - hard copy version

 

You may also like to read up on fees and if you have to pay them!

 

You can apply for an exemption through the court when you file your claim so it is worth a read and if in hardship, worth applying.

 

http://www.hmcourts-service.gov.uk/H...fl ets_id=172

 

That should keep you reading and informed for the next step after the letter.

 

Remember - N1 - FEE EXEMPTIONS ALLOWED AND PREFERRED METHOD

 

Good luck and if you need help look me up in the chat room!

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Just recieved a letter from Abbeys Debt recovery service.. stating that they are taking me to court for the money.. How can they do that when the amount and more is in dispute? Im worried cos its at my dads address they have stated that they have tried to make personal contact but i know that they have't cos my dad is housebound..

 

What do i do? do i phone them and tell them its in dispute again.. cos i have spoken to them before and the man i spoke to said 'Tuff'

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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Guest ChloeJane

Fed up! Try this! Send it to the debt collection company.

 

I will work on another one for the bank! cheeky monkeys!

 

 

 

Dear Sir Madam,

 

Re: (their reference number)

 

I am aware that you have been instructed by ******(name of bank) to pursue the amount of £.........that is outstanding on my account *.............(put account number).

 

I write to formally notify you that your client is in error with instruction to yourselves, to collect on a debt that has accrued through unlawful charges made by them to this account. I respectfully advise that you contact your client ***(Name of Bank) urgently in relation to this debt to clarify the position.

 

A claim against the Bank for these unlawful charges is pending in the Civil courts and far exceeds the sum which you have been instructed to pursue on their behalf.

 

To pursue a debt that with your knowledge, is not owed and has been unlawfully gained, and is currently in dispute with the civil courts would clearly make you an accessory and liable to part of the civil claim I will make in this matter if forced to make payment in full.

 

I have made the bank aware of my stand about their charges and the debt you have been passed and hereby notify you of my intent.

 

That if you pursue this debt I will take action to claim back any monies that you pursue in relation to this debt from your client instructing client **(Name of Bank). Furthermore that I will add you to my claim and file for damages for any inconvenience or time or postage or costs incurred with lodgement of my claim at court, if the matter is not dispensed of immediately.

 

I will allow 14 days from receipt of this letter, before I seek to take further action. I trust this letter and your reply will end this matter in full.

 

 

Regards,

 

 

 

Your name.

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Thanks ChloeJane.. your help is much appreciated i am going to have to get my N1 sorted out in next couple of days as final day for them is 3rd.. fingers crossed firmly that i can figure it out.. but thanks for your help

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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Well i have my N1 form here in my hand and im getting worried about filling it in wrong.. i have read everything i can read about it but seriously think i have boggled my brain with information now:confused: Which is the best way to go forward N1 or MCOL? head battered here cos i have till Thursday to file it in court well thats the day the 14days runs out anyway and they have not even contacted me about last letter at all. so don't really want to wait any longer and let them have the upper hand :(

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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WEll today is the day that i file my N1.. getting a tad nervous just tried to fill it in and make mistakes left right and centre so have to get another N1 form.. Oh they have not responded to my letter at all. should i ring them and find out what is going on before i file?

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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Well today recieved a GOGW letter.. they offered me 185 out of just over 4760odd.. and accomanied with a letter to say their charges are fair and that i can by all means complain to the ombudsman.. they also stated that their charges are fair and in acordance with the OFT? I can sit here and say my blood is boiling at this point.. they have sent the 185 to the collection company that they have sent me to.. so i did not even get that lol..

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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WEll i don't know what is going on with this board but i can not get on it

 

i know that may sound strange as im posting now but i can not use the links on here have had to search my history to get here anyone help me here please missing this site lots

nikki = Fedupandskint V ShABBEY

 

Data Protection Act recieved today 8/6/06 so 40 days start

finally recieved bank statements today 11/10/06 :-|

 

new bank account set up today finally got everything i need and done it :D

calculations worked out amount comes to 4,621

 

Sorry everyone still trying to get sorted out been in hospital and not been able to follow it up so having to start again now:-x

Data Protection Act and ten pound fee sent statements recieved eventually 3 missing but i had them online so could calculate from there

15th march Request for payment of charges sent registered mail. 14 days starts 16th

second request for payment of charges sent 14 days are up on 3rd May. will then file MCOL

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