help with claiming

[zombola]

Hi

Im trying to reclaim my bank charges with halifax, I have succesfully been sent all my statments for the last 6 years and worked out the total to be £1385.00, I have filled in the template from the library with dates and im about to send off the template letter. i have excluded the 8% APR from the template and have not mentioned claiming interest at this stage. Ive still not sent the l;etter as I dont want them to know that I dont really know what im doing, can anyone help me?

Im not sure if I should be asking for the full amount or a percentage of it as I read that for example if a charge is £30 per item, I can only claim £12 of that charge, is this true or should i ask for the full amount?

any help would be greatly appreciated

thanks

paul

[superowls]

Hi Zombola - you need to claim for all the charges 100%. anything that says charges as notified next to it basically.

 

If you follow everything step by step on this site, making sure you ask questions (don't be afraid we are hear to help each other!) on anything you don't understand.

 

I am currently waiting for the payment after accepting a full offer.

 

GOOD LUCK!

[moses]

Hi Zombola,

 

I requested the full amounts of the chaeges and have had them refunded & am going after charges prior to 2000 & will be asking for the full amounts.

 

You need to keep searching & reading through the threads on here that you think are relevant to you & read & re-read the FAQs.

 

Keep a note of all the threads keep all documents received & copies of those sent and stick to your timetable not theirs ( non of this we'll get back to your sometime soon etc.!)

 

then read the FAQs again & again & you'll be fine!

 

Good Luck:)