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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

babyk vrs RBS


babyk
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hi everyone

it is now 14 days since 2 nd letter stating i would give them 14 days to comply.is the next step small claims or should i send them further letters.

they have just completly ignored me, not even acknowledge they have recieved thr letter.:eek: babyk

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hi everyone

 

i filled in mcol yesturday and submitted it to court, then today i recieved offer 2,592 from rbs claim for 3,992.what my next step will it complicate matters as i have commenced court proceedings.

:(:p

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then today i recieved offer 2,592 from rbs claim for 3,992.

Offer of how much?? This doesn't make much sense, so difficult to answer ;)

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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hi

the offer was for £2,592. i orginally claimed 3,992 in charges. which make 1300 pounds different. i stated court proceedings yesturday on line. i am now unsure about which rejection letter to send back as they are 2 different types. 1 before court action and 1 after. i am aware at this stage bank will not be aware of court action and i would rather they would make me another offer. hope this is clearer.

babyk

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Am I missing something? Claim is £3992, offer is £2592 = £1400 shortfall

Send 1 of these:

Rejecting Offers

 

Sorry didn't read up. Perhaps it was me that was missing something :D I just read that post and for some reason it threw me. See it now.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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hi micheal

which letter would you suggest as i only started court proceedings last night.

 

I would think 5 would be the appropriate one as it says "you may not be aware".

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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What do you think of this response

 

 

Thank you for your letter dated 19 March 2007. I respectfully decline your offer of £2,592.00 in Full and Final settlement.

 

You may not have been aware that I commenced legal action against you for the full amount plus interest and costs on 22 March 2007 as I have not had any response from my previous correspondence.

 

I wish to stress that I will accept this offer only as part settlement and do not accept your offer as Full and Final settlement, I would ask you to reconsider your offer. Alternatively, should you wish to settle my claim in full, then please forward the balance of the claim £3,892 plus £120 court costs without further conditions and I will inform the court that the claim is settled.

If you fail to respond within 7 days of the date of this letter I will no alternative but to continue to pursue my claim through the country court whereby I shall seek the full amount and interest plus court costs totally £4,993.19.

 

 

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  • 3 weeks later...

hi checked:mad: :mad: :mad: with money on line this morning and bank had not acknowledge case, tryed to submitted judgement by defult however when i finally got to the end the claim now said the had acknowlege

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hi checked:mad: :mad: :mad: with money on line this morning and bank had not acknowledge case, tryed to submitted judgement by defult however when i finally got to the end the claim now said the had acknowlege

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