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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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LLoyds business loan and scottish widows business loan repayment insurance - PPI?


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  • 2 weeks later...

hi everyone

i have a couple of questions:

 

i,m at the filling in the court claim forms stage this is where i start needing help. I have a EX160A form for court fee exemption my questions are do i fill this form in and send it with claim form and court fee or do i send the EX160A form 1st. in other words do i fill in the court forms in first with the court fees and then try and get the fees (or part fees) back later. i have 4 claims to fill in which total £740

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CAN ANYONE HELP PLEASE, I,VE HAD NO LUCK ELSEWHERE:

 

hi everyone

i have a couple of questions:

 

i,m at the filling in the court claim forms stage this is where i start needing help. I have a EX160A form for court fee exemption my questions are do i fill this form in and send it with claim form and court fee or do i send the EX160A form 1st. in other words do i fill in the court forms in first with the court fees and then try and get the fees (or part fees) back later. i have 4 claims to fill in which total £740

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  • 4 weeks later...

Hi All

just about to fill in n1 form (bit late i know but i work away from home, and this is the first chance i have had). Its just occured to me that the letters i,ve been getting are from LLOYDS TSB INSURANCE. Do i put them as the defendants or leave it as LLOYDS TSB BANK PLC, seeing as the person who tricked me into getting this insurance worked for the latter.

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bump

 

any ideas anyone, i,m just about to pull what little hair i have left out

 

Well hello Stranger,

I'm surprised that you have any hair left:lol: Have you had any response from them at all. or are they just ignoring you:eek:

 

I personally would put the person that actually sold you the policy. and I think that would be lloyds tsb bank plc, because I think they own the insurance part.

 

Best wishes

 

Keep us updated:D

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Hi Hell

the responses to my prelim and lba were from customer care at lloyds tsb insurance Tredegar Park, Newport if thats any help

 

Hello.

 

What did they say????????:eek:

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If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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they said they were looking into my claim and that they were waiting for information from my business centre and would get back to me in ten days, that was on 20th june. but i,ve had enough of their stalling and going to give them a kick up the backside

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  • dx100uk changed the title to LLoyds Bank Reclaiming
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