mum22 Vs Barclays

[mum22]

Hi all

 

Just wanted to introduce myself to you all.

 

Im hoping to start a claim against barclays and hav been reading with interest all the threads on this. I rang last week for my past six years statements and still waiting for them to be delivered before i can start the ball rolling.

 

Good luck to everyone and their calims!!

[mum22]

hi im a newbie, have introduced myself over on the newbie board.

 

Anway im just about to start a claim against barclays, just waiting for my statements to come through for the last siz years, i rang them about a week ago so hopefully they will be here soon!!

 

Anyway my question is how long does the whole process take, from start to finally having the hard cash in your account.

 

Is it a matter of weeks or even months?

 

Thanks for the info everyone and hope all your claims go smoothly!!

[pjdavies2000]

I would suggest having a read through some of the other threads in the Barclays WON section (above where this post is) and note some of the dates and times involved. As a random stab in the dark guestimate, I would think most take around 6 months from start to finish, and with the OFT report due within the month and serious pressure from groups like this, plus the added pressure of other banks already starting to pay out sooner rather than later, it's more likely to 5-6months rather than more than 6 months.

 

However, make sure you read the FAQs and understand the whole process before starting, and then if you get into any probs, then drop in here, in your thread, and ask away!

 

Good luck, and enjoy your cash!

 

Peter

[mum22]

Thought i would start my own thread about my battle with Barclays.

 

Have not got very far yet but..........

 

On the 24th Feb i rang Barclays customer service to request my statements for the previous six years. The customer service advisor was very helpfull, stated i did not need to put it in writing and as the statements were required due to reclaiming bank charges there would also be no fee.

 

So Im at the very early stage of awaiting my statements, I have absolutly no idea of what i have been charged (to dh's horror, as he finds it shocking that i am 'so careless with my money' that i do not even know what charges i have incurred!!) Anyway the statements should make interesting reading, if not a little time consuming considering it will be six years worth.

 

At this stage im really excited at the prospect of claiming back this money and after reading through quite a lot of the other threads on here I am quite prepared to go all the way to court on this one (although this statement makes me feel sick, and all the things such as AQ packs and that scare the hell out of me, im still going to give it a go)

 

So, so far thats it, but will keep you posted on my journey!!

[mum22]

thank yo for your quick reply, i have read the FAQs and been keeping myself updated on other peoples experiences along with trying to gather as much info as possible on this, and have found these forums a great deal of help.

 

Will be watching with interst all the other claims too!!

[pjdavies2000]

No probs!

 

I have just added a post on my thread which you can read, where I have tried to offer some guidance on the length of a standard Barclays claim...

 

Peter

[Josamolly]

Hi and welcome to the forum.

The process that you will follow is relatively easy but IS NOT a get rich quick scheme. Spend time reading the FAQ pages as this will stop you making mistakes along the way, and is the most important part. Read as many threads as your eyes will allow, you will gain invaluable knowledge which will give you the confidence you need. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.

This site is all about EMPOWERMENT and you will gain the confidence that you will need. The excellent A-Z guide compiled by Michael is a fantastic source of information.

But remember, this isn’t a game. You are taking on large institutions which MAY lead to court, but you do need to be prepared.

Everyone is very friendly and keen to help. Dave and Bankfodder have done a great job in producing the site, and all the moderators, helpers and current users really are a very nice bunch.

Please also understand that any advice that you receive is normally based on experience and expert advice should be sought if needed.

The first thing you need to do is find your relevant banks forum and start your own thread in there.

I have put some useful links onto the thread that you can refer to when needed.

Good luck. See you at the other end……

Some useful links..

FAQ's

Step by Step Guide

If you wish to make a Donation

A-Z Guide

Making Posts

Start a thread

Letter Template Library

Rejection Of Settlement / Good Will Gestures

Interest Spreadsheets

Contractual Spreadsheet

Court N1 Form

Court Bundle

Preparing a Court Bundle

Bank Contact Details

Moneyclaim Online

AQ Guide to Completion

Court Fees

Data Protection non Compliance

Witness Statements for Court Bundle

Banking Code Website

Limitations Act

Fast Track Costs

Scottish Procedure

Scotland Forum

[bozzie]

Hi,

 

I too am in the process of claiming charges from barclays - in my experience they were very quick to provide statements going back 6 years (again free of charge). I then wrote to them in january asking them to repay the charges. In february i received a partial offer (about a third of the total amount of charges) as a goodwill gesture in full and final settlement of my case.

 

I replied on 8th of Feb stating what i was prepared to accept as a settlement figure, and received absolutely no response whatsoever!

 

I filed my claim to the courts yesterday and am now awaiting the 'defendant's' reply within the next 14 days.

 

From what i can gather from looking at other experiences with barclays, im expecting them to file their defence at the last minute...... Time will tell!

[mum22]

boozie - a third!!!! the cheak!!, i have decided i would accept 75% of my total claim, but a third would be out of the question!!, yes from reading others posts i can also see they leave everything to the very last minute and dragging things out as much as possible, but hey i expect all the banks are doing the same.

 

Good luck with your claim, i will keep an eye out for any updates you have!

[mum22]

thanks for that pjdavies, ive had a look and found it very interesting, so im looking at around 170 odd days, although i still secretly hope ill be joining the lucky person who was successful after 90 days!!

 

Well deep down i knew it was never going to be a quick operation, but at least i know that if i keep my head down, keep my confidence up there should be a nice sum to be paid into my account by about August, just in time for my return to uni in September!

[Advoc8]

If Barclays stick to their standard tactic of waiting until a few days before the trial date to make a final offer then certainly 4-5 months. It also depends on how busy your local county court is.

[mum22]

ok, so i know its only a week since i rang and asked for my statements, but thought i would ring today anyway to see how long it would take, i was told due to the bank being inundated with these requests it will probably take 14 working days, and mine definately have not been sent out yet, i asked her to check if the girl in customer setvice had put the request through and apparantly she is unable to do so.

 

Soooooooooo will have to wait until nex friday and if still no statements will have to send the letter requesting them (which i whould have done originally but thought it would be quicker to phone, i know i know my fault now if my claim is delayed be two weeks! but hey they might still come through)

 

Im just soooooo impatient!!!

 

will update you when they arrive

[stenjenkel]

Hi everybody dealing with Barclays

We have a Court Hearing date for the 9th March (exactly one week today) and have heard nothing from Barclays !!!!

If they don't pay up soon it will be too late to discontinue the hearing so we are all panicking here - anybody else had this experience with Barclays leaving it so late ?

[dar£n]

We have a Court Hearing date for the 9th March

 

Hi, NOW is the time for you to contact THEM.

 

see this link to get a contact number, ask them if they are prepared to settle out of court.

 

They will!

 

http://www.consumeractiongroup.co.uk/forum/barclays-bank/431-contact-detail-litigation-contact.html

[dar£n]

i asked her to check if the girl in customer setvice had put the request through and apparantly she is unable to do so.

 

MMM, this is why you should have sent in your SAR by post [pref recorded],

"unable to confirm?" sounds more like "youve got no proof you contacted us, so nothing has been done ha ha " which is delaying you even more

 

Im afraid that is how they work, they will try everything to delay you progressing to the next stage.

 

Put it in writing and send it to Churchill place today!

[mum22]

cheers dar3n, yes your right i will send the letter requesting them today, rather than wait (as what i was told to do on the phone) after all the worse thing that could happen is i get two lots of statements sent to me, which after all would come in handy when processing my claim!!

 

Will go look at some template letters now!!

[pjdavies2000]

Yeah, but as I say I was only working on the most recent figures to try and give an idea of a 'typical' claim...

[mum22]

Right the very first letter has been sent this morning requesting my statements - let the games begin!!!

 

 

threads merged

please keep to the one thread for each claim this is for your benefit as you will recieve much more informed advice if people can see at a glance what you have done so far

Thanks

[dar£n]

thats a girl, I did mine via letter and email.

Initially I sent an email requesting the statements.

Then I wondered if they would take notice of an email.

but about a week later, two sets [2 accounts] of statements came through my door.

this made me smile in itself cos it must have cost a few quid in postage.

 

same as you, only had to photocopy once for their bundle. happy days.

 

mines gone all quiet at the moment, waiting for it to be allocated.

[mum22]

I still have not received my statements, although i know the request was only recieved on the 24/2/06 only 10 days ago. but i was told initally it would take five days, rang barclays last week was told will be more like 10 days, rang today which is the 10th day to now be told it will take 21 days!!!!!!!!!!!!!!!!, too scared to ring on the 21st day incase they increase it any further!! Good god surely its just a case of hitting a button or two!

 

Its just delaying the whole process for me, i cant even get the ball rolling until receiving all these statements

 

Anyway winge over!!

[BlindApproach]

i wrote a letter requesting mine on 15th Feb, and only received letter back yesterday confirming they had received it and there would be a longer day in them sending the statements. if they havent sent them in 40 days a complaint goes in - its my timescale!

 

Just remember the advice everyone gives here, stick to your own timescales at all times and dont pay any attention to the timescales they give. lots of helpful stories on here that pretty much indicate that barclays drag everything out as long as possible - but at the end of the day you are in control as they dont have a leg to stand on (if we do it right by using the template guides etc!)

 

You will always find someone at the same stage as you, and someone who has experienced everything happening to you - its great!

[mum22]

thank you for your response blindapproach, but if we still have not received the statements in 40 days, we then file a complaint, but how much would that help in receiving the statements, there answer to the complaint would surely be, that they are inundated by requests at present or something similar. We cant move on to the next stage of the claim without recieivng the statements or would we by that time make as estimate?

 

thanks for your help

[BlindApproach]

"Under the Data Protection Act - the Data Controller has only 40 days to provide this information. If they refuse, or do not furnish you with the full information within 40 days, report them to the information commissioner - ICO Information Commissioner's Office - for a breach of the DPA. We also have templated letters to force compliance through the courts - see the Templates Library."

 

basically the Data Protection head bod at the bank risks jail if he doesnt adhere to data protection law. It is a law at the end of the day and not something that Barclays can respond to out of choice

[mum22]

thaks for that, so its not a matter of will they or wont they, its a case of they have to! glad to hear it too!!

 

well lots hope its sooner rather than later, so then i can stop lying in wait for the postie each morning!!

[BlindApproach]

they whole process is a case of them having to comply with either you or the court. dont be swayed by their comments of 'this will take x amount of time' etc - they dont have a say in the matter.

 

i have to admit though, getting used to the fact that you are in the driving seat and not the huge corporations that are the banks isnt easy at first!

 

At the end of the day it is a process, and if we follow it properly they have to comply with every step - and they will only lose - but will do everything they can to put you off with jargen and delay tactics in the meantime in the hope that a certain percentage of us will be put off and drop out