A bit of help...

[t14hen]

Hello all,

 

Right first of all... I have read through the website and understood the following procedure about claiming my unfair bank charges. I sent my first letter (Preliminary letter) on the 5th February to my bank (RBS) explaining what I was going to do and that this was deemed wrong by the OFT (blah blah.. and so on). I gave them 14 days and had no reply.

 

I then sent my second letter on the 21st February (Letter Before Action) again explaining in the letter that I would continue this to court. Still haven't heard from them.

 

However, after reading more cases from other people taking RBS to court I feel I have sent my letter to the wrong address. A lot of people seem to have gone through their local branch when I just sent it straight to their Head Office. So this has left me in a predicament.... Do i send a letter to my local branch with a copy of each of my letters I sent asking for an explanation as to why I have heard nothing or do i still continue with my time scale and file a Court claim after these last 14 days have passed sending it to the Head Office address again??

 

A bit of light on this would be gratefully appreciated. Cheers

 

*Address of RBS Head Office I sent letters to, is as follows -

ROYAL BANK OF SCOTLAND PLC

36 ST ANDREW SQUARE

EDINBURGH

EH2 2YB

[Michael Browne]

do i still continue with my time scale and file a Court claim after these last 14 days have passed sending it to the Head Office address again??

 

 

Yes. Don't worry about not getting a reply, that's their problem.

[t14hen]

ok cool, cheers. why would they be delaying themselves? surely they should have contacted me somehow by now???