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    • I bought my house 2 years ago. The previous owner had died. I continue to recieve parking fines and communication from DVLA in the name of the dead person, despite contacting DVLA via post to inform them I am the new owner of the property. I have sent them proof of purchase and ownership but the communications continue to arrive. Aside from using "return to sender", does anyone have any idea how to stop this and get DVLA to update their records? Not sure if relevant but the Tax class on the vehicle is disabled meaning that the price of vehicle tax is £0 per year. I assume someone is using this to get free vehicle tax which is up to them, but I'm bored of fighting with parking charge companies and getting threatening letters, as whoever is doing this is also not very good at paying for parking.
    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
    • Just to clarify - it was the lender who undertook works, not me.  They racked up huge huge sums in refurb costs - which were completely unnecessary.  They have been trying to charge all the costs to me.  I refuse to be held accountable in my defence and counterclaim.   (I refuse to  be held liable for these works costs whether vat was or wasn't added - I maintain its the lender that must cover the costs).  It was a ridiculous sum of money and made no difference to their ability to sell either.  As its still unsold.    I can see - from disclosure paperwork - that the lender ceo uses this contractor all the time on other properties - for himself and for the bank.  The payer may not be responsible for the contractor's failure to add vat - but the ceo can clearly see it's not being charged - and again and again on all his jobs.  So he is complicit even if not guilty of the actual fraud.    I admit I'm angry with them. The sheer injustice and arrogance (that they could/ can do whatever they want and get away with it - has been astounding.  It's why I have fought so hard to get justice.  This particular issue is just another niggle.  They think they are above the law; can circumvent it - with no consequences / repercussions.    Thank you dx for pointing me to the link. I will now follow that up
    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Fendy v NatWest - 16K - **FINALLY WON**


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Fendy , i've finally started a thread. Hooray. This case has been in calm waters for toooooooooooo long and now a ride as bumpy as Seahorses's in the NorthSea.

http://www.consumeractiongroup.co.uk/forum/natwest-bank/83479-11-week-wait-interesting.html

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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1) Seahorsey, what did you get in the mail ??? The mind boggles ??

 

2) Parky, off to subscribe to your very own thread right now.

 

Look forward to posting on there for ya........... cant wait to read it. Fendy xx

 

Gotta wait till Im home though. Byeeeeeeeeeee xxx

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hi everyone! had a defence today off cobbetts! a week early! took me by surprise,so im going to do some reading on here now to translate it! lol

additions direct-no CCA

marshall ward-no CCA

next-CCA turns up after they have committed offence,(30 days) S.A.R - (Subject Access Request) time!

monument -CCA not signed reported to TS for harrassment 1st letter sent TS are useless

associates visa-no CCA

think there might be a pattern here!?:lol:

GE Money- won

barclaycard-- N1 put into court

capital one - won

NatWest- won

 

never lose sight of your goal!

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Well you dont need to do much with it if its only from Cobbets directly. You only need to respond to anything that the court send through and ask for. Not the smelly cobblers.............. Lol xxx So dont stress over nothing just now............ Lol xxxx Fendy xxxxx

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really? they ask so many questions i thought they had to be answered! and they have asked for case management. thought ud have got urs by now? ur a week ahead of mine

additions direct-no CCA

marshall ward-no CCA

next-CCA turns up after they have committed offence,(30 days) S.A.R - (Subject Access Request) time!

monument -CCA not signed reported to TS for harrassment 1st letter sent TS are useless

associates visa-no CCA

think there might be a pattern here!?:lol:

GE Money- won

barclaycard-- N1 put into court

capital one - won

NatWest- won

 

never lose sight of your goal!

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Yeah mine has asked for case management in their reply, defence, but as yet, the court havent agreed to this. I sent off my Draft order for directions to court along with accompanying letter about their abuse of process, I posted them in this thread back at page 48-52, somewhere between those pages, but as yet, I havent heard anything back from the courts about it. So unless the courts for it, you dont have to give it.......... Take no notice of Cobblers at all. You only need heed and listen to what the courts actually ask for. Cobblers are trying to intimidate you. DONT LET THEM. DONT EVEN ANSWER THEM. RESPOND TO THE COURTS ONLY.

 

All the best. Fendy xxx

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Right, tis 16.45 and just got home, let dog out for a wee, fed the kids, and now its CAG time. This is what I just opened from Keighley County Court in the post.

 

NOTICE OF DIRECTIONS........

 

Take notice that the directions will take place on 5th June at 12.20pm at Keighley County Court, blah blah blah.

 

When you should attend.

 

20 Minutes has been allowed for the Directions. The hearing of this case will take place by way of a telephone conference. Please quote telephone number blah blah blah when arranging your telephone conference. Time estimates for hearings must be accurate as tey will not be allowed to over run. In the event that a time estimate is insufficient then please contact the court. Please note that time has been allocated for the Judge to read all the papers in advance of the hearing.

 

Cases are listed in accordance with local hearing arrangements determined by the Judiciary and implemented by court staff. blah blah blah, Please contact the court fur further information on the listing arrangements that may apply to your hearing.

 

OKIES, I KNOW IVE READ STUFF ON HERE ABOUT THIS, BUT I JUST CANNOT FIND IT.............. MODS, ANYBODY CAN YOU HELP. Where should I now be looking, Ive just trawled the site for half an hour to see where I should now be reading up on but cannot find anything. HELP......... Im not worried about a phone conference, fine. no probs, but I need to know what Im supposed to be saying. Help anybody........ mods in particular. Lol.

 

Fendy xxxxxx

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Evening gang! :-D

 

Oo er Fendy................ wish I could help on this one - but I haven't a clue!!! I'll have a gander round and see if I can spot something for you honey!! In the meantime............. here comes another bump!! xxxxxxxx :p

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

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I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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Ta Hedge, I cant even find the blummin A-Z thingy now. My brain hurts. Ive had another poopy monster day and Im fine, not moaning, my lot in life is good, but I get so frustrated when I cant find the flipping info I need. I been scanning and searching and just cant find what I need. Bums, big smelly ones..................... Fendy xx

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A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Fendy............ see if there's anything on here while I have a look through some old threads xxxxx http://www.consumeractiongroup.co.uk/forum/guidance-notes/64911-got-court-date-guide.html

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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thanks y'all so much for helping me find it, but Ive looked in all those places and cant find diddly. I have found other cases about case management conferences etc. but this is for DIRECTIONS, it doesnt mentions case management. Is this one and the same thing ?? Forgive me Im having an ultra blonde moment. Fendy xx NO PANIC YET, THERES TIME FOR ME YET TO FIND WHAT IM LOOKING FOR. But thanks y'all. Fendy xxx

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Phew!!! Panic over............ I may not need apple juice after all now tonight!!!! Right.......... off to do kid's dinner............ get reading Fendy!!! xxxxxxx :D

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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Again nice one Hedgey ;) She's got enough here to keep her awake all night.:)

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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