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    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
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S.A.R - on Bank of Scotland


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I have recently went over my overdraft by 90p.Since then i have been getting calls on a daily basis (and i do mean daily) from the bank asking me to make a payment to bring it back in-line.When i pushed the caller as to why i was being called on a daily basis she let it slip that my file said that i was disputing the bank charges added to my account.Since this has never happened previously i guess they are starting to put pressure on us to drop our claim.DREAM ON. See you in court.

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i have been searching through the sottish courts site and am struggling to fine the way ahead so i can take the bank of scotland to court for not supplying the info requested in my SAR.

 

can anyone help???? please

 

regards

 

andromeda411

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I understand claiming for the cash side of things but how do you go about taking court action in scotland for non compliance of statements?

 

Have a read through this thread:

 

http://www.consumeractiongroup.co.uk/forum/abbey-bank/92062-default-removal-plus-compensation.html

 

It should point you in the right direction.

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Hi All, I totally agree that their system must be in meltdown,

 

 

I have it on reliable authority that they ARE indeed in meltdown!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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they will be in meltdown even more soon as i just e-mailed a guy called andy hornby at hbos about their shoddy service. he is one of the executives at the bank of scotland.

 

hi there,

this is further to a letter of the 25th april with the reference number DSAR019386, also a letter dated 20th april ref no GW/4/RCC/CCT/RDM/971810810 and a letter dated 15th may ref no COR006 971810810.

 

i spoke to a girl at the customer relations on thursday the 24th may. she apologised for the delay and said she would get the list printed off and sent to me and i would receive them on fri or sat the 25th or 26th.

once again an empty promise as nothing has been received.

 

this has now left me no option and i have filed a complaint with the information commissioner and will now start to progress this through the court system using a breach of the Data Protection Act 1998 due to the banks failure to supply the information.

 

i am also very disgusted that i have paid £10 for a service that has not been received and will claim this back aswell.

 

as a gesture of goodwill i will wait until friday the 1st june to receive the information i require and if it is not received ny then i will file at aberdeen sheriff court on friday afternoon. i have all the paperwork prepared for this. if it comes to this i will leave the costs and expenses to the court's discretion.

 

regards

 

a very annoyed

 

***** *****

 

here is his e-mail if anyone else wants to have a go

 

'[email protected]'

 

 

 

regards

 

andromeda411

 

 

p.s my nose grew a few inches with some of the comments in the e-mail

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Oh! Well done!

 

Sock it to them!

 

 

Thanks for those 2 e-mail addresses.

 

I may well need to use them myself!

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Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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I phoned cust. relations yesterday, regarding me receiving duplicate set of statements. Used the 08458501368 no. given on correspondance from them. It gives you different options, one being bank charges queries and another being general enquiries. Twice, I opted for the charges one and was left waiting 45 mins.then eventually was cut off both times. I then tried the gen. enquiries option and it was answered straight away. This girl was able to advise me, so everybody take note!!

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Great!

 

Well done you - thanks for sharing!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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hi all,

 

my e-mails may have stirred something as i have just received this from a ruth harrison on behalf of andy hornby.

 

I write following your email of 29th May to which I am responding on Andy Hornby's behalf.

I am sorry to hear of the delays you have experienced in obtaining details of the charges incurred on your Halifax bank account. I have reviewed our files and confirm the requested information was produced on the 27th May. Due to the bank holiday this information was posted out to you today. I am very sorry if this was not the timescales previously agreed.

I trust this resolves your concerns, however, if you require assistance in relation to the above, please do not hesitate to contact me.

I trust I have resolved your concerns but if I can help you further please let me know. Our complaint leaflet, which we sent to you previously, explains your choices if you remain dissatisfied. It also confirms our membership, and the availability to you, of the Financial Ombudsman Service. I am obliged to confirm that if I do not hear from you in the next eight weeks, I will assume you are satisfied with my response and will close our file.

Ruth

 

Ruth Harrison (Mrs)

Executive Office

HBOS plc

+ CB/2/CR/RH

( 01422 334861 Ex 34861

, ruthharrison@halifax.co.uk

This message is attribute to the sender and does not necessarily reflect the view of the Halifax Group or its subsidiaries.

 

 

have left her contact details on the post for EVERYONE'S use

 

regards

 

andromeda411

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as it says

I am obliged to confirm that if I do not hear from you in the next eight weeks, I will assume you are satisfied with my response and will close our file.

 

oh me will they hear from me within 8 weeks.mmmmm i wonder.LOL

 

too bloody right.they will be hearing from me within 2 days after i get the info.LOL

 

regards

 

andromeda411

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Has the postman been?

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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saw post van coming, waited patiently at door and

 

NOTHING AAAAAARRRGHHHHHHHHH!!!!:mad: :mad: :mad:

 

was so expecting the list today.

 

will have to wait till tomorrow and then see.:(

 

if nothing tomorrow i am going to my local branch and going to blow a gasket with them and see if i can sit there till they print off all my statements.

 

a very dissappointed

 

andromeda411

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saw post van coming, waited patiently at door and

 

NOTHING AAAAAARRRGHHHHHHHHH!!!!:mad: :mad: :mad:

 

was so expecting the list today.

 

will have to wait till tomorrow and then see.:(

 

if nothing tomorrow i am going to my local branch and going to blow a gasket with them and see if i can sit there till they print off all my statements.

 

a very dissappointed

 

andromeda411

 

 

Sheeear!

 

Well, we're all there behind you!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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hi all,

 

got letter from Bos today,is it my list you all ask.

 

well no its not it's another bloody charge for a failed DD.

 

oh well another £39 to add to the list when it ever comes.

 

now waiting for tomorrow's post

 

regards

 

andromeda411

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And how long had YOU been waiting?

 

(Can kind of work that out - you joined CAG in February, so you possibly asked in March - I asked in April and there are still some missing - so, letter to information commissioner today, methinks!)

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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