Maisielou v Barclays - SETTLED!!

[maisielou]

After reading all your posts i decided to "have a go" at getting my charges back

I received all my statements last week ( they sent 8 years worth poor postie)

today i have sent off my first letter........so far so good.......you will no doubt

see me on here again for advice...hope thats ok ?

[jonni2bad]

Certainly is.

 

Use the time wisely, keep reading the FAQ section until you know it inside-out.

 

Any questions that you can't find the answer to will be dealt with as soon as possible.

 

Good luck !!

[maisielou]

I have read the f&q so many times my head is spinning lol i know this question is more than likely there but if it comes to taking court action on a joint account do both names have to be put on the form..thanks:confused:

[maisielou]

Haven't heard anything yet..but have opened another bank account........just incase they decide to close this one

[maisielou]

Hi

I received this "standard" letter today

Dear mrsxxxx

Thank you for your letter received at this office on 4 may

 

I am sorry you are unhappy with the charges you have incurred. your comments are receiving attention and one of my team will contact you as soon as possible.

Please find enclosed a copy of our complaints leaflet,which explains how we deal with this matter.

should you wish to discuss this matter further,please do not hesitate to contact us on 0207 116 4561

 

 

yours sincerely

 

 

 

 

Mike Brophy

Enc complaints leaflet

[maisielou]

Hi

I sent my first letter off 10 days ago which Barclays have replied to with the normal blah blah the trouble is after having another look through the statements i have noticed i left £300 off ??? :o :o is it ok to revise the amount when i send my letter before action

thanks

[alanfromderby]

Yes - at the end of the day they should know what they have charged you. Just make a note that the figure has been revised after recalculation.

[maisielou]

Thanks very much

[maisielou]

I know im thick but........Barclays owe me £5997.77 and im just getting my letter before action prepared what part of that do i add 8% interest to:confused: im really confused

thanks

[Bovvered]

I know im thick but........Barclays owe me £5997.77 and im just getting my letter before action prepared what part of that do i add 8% interest to:confused: im really confused

thanks

You need to keep your claim to below the 5k threshold to keep it in small claims...you might have to split it into 2 chunks

 

Regarding the 8% use the Excel spreadsheet in the library and the 8% will be worked out for you...

[maisielou]

....the only trouble is for some reason the spreedsheet wont open ive tried all things?

[Bovvered]

Do you have excel on your computer? If yes, then download another copy. There is a free alternative to excel if you don't have excel

[maisielou]

Ive tried all sorts downloadied it again .but it still wont open???

[maforduk]

Ive tried all sorts downloadied it again .but it still wont open???

 

You don't add the interest on until you put the claim in with the courts!

Leave it out of all the letters.

[maisielou]

Right.ive now managed to open it.............but still cant make heads or tails of it?

[Bovvered]

[maisielou]

Thanks Bovvered..........by jove i think ive got it lol

[maisielou]

Right................i was just getting the excel spreadsheet sorted (incase it goes to court) but it wont add the 8% i must be doing something wrong??

any ideas

[MISSIE]

You may have deleated the formula. Download another and start again, but remember to remove the lines you don't use as it will add them on to your total.

 

Good Luck

[maisielou]

hanks Missie...works perfect now:)

[maisielou]

Im really worried now......as my claim is over £5000 what might happen?

[Guest Lueeze]

Stick to 1 thread please!

 

Lou x

[maisielou]

sorry;)

[Guest Lueeze]

its okay...

 

Now its up to you what to do with the claim.

 

You could try for the whole lot, but this would include risks of the defendants costs.

 

Alternatively you can sever the claim in 2, say £4900 and then the rest afterwards.

 

Or you can just leave off anything over the £5000 limit.

 

Im not sure what is your best approach maybe someone can give some clearer advice?

 

Lou x

[alanfromderby]

If it is between £5k and £10k the costs are limited to £500 - and of course that would only come into effect if you were to lose.