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    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Sorry  Noted x   Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
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Is this letter ok?


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Not very good at writing letters, even copying them. Could you let me know if this is ok to send.

 

Thanking you in advance.

 

Farquarpigmix

 

 

I now understand that the regime of “fees” which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.

 

I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.

 

I calculate that you have taken £444.00 for unpaid direct debits over a 4 year period. ( January 2002 to Feburary 2006. )

 

I require repayment in full of this money and If you do not comply fully within 14 days then I shall begin a claim against you for the full amount plus interest plus my costs and without further notice.

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Yes it's fine - but have oyu made any preliminary approiach to them and of course are you prepared to go to court if you happen to be the one they decide to defend against?

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You need to phone the court for the exact amount but I think that for your clim value it will be about £60. Also an allocation fee.

Ask the court. They'll tell you very quickly

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Received a reply from local branch today.

 

Charges Complaint

 

I am writing to acknowledge receipt of your complaint. You will find enclosed a copy of our leaflet, which tells you how we will handle your complaint.

 

Your concerns will be dealt with as quickly as possible, but if you need to speak to me in the meantime, please telephone on 08457 394959.

 

Yours Sincerely

 

John O'Keeffe

Branch Manager

 

I have given them 14 days so the clock is ticking.

 

The leaflet basically says we aim to resolve your concerns in 24 hours. Sometimes may take longer if this happens we will let you know within 5 working days.

 

There may be occasions when it needs a specialist area to be involved. Gives customer relations phone number or write to trinity road halifax.

 

In the meantime I am looking to open up another bank account just in case.

 

Regards

 

Farquarpigmix

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  • 4 weeks later...

Hi All,

 

Received a letter form the halifax today. They have offered me £60 as a gesture of goodwill. If I occur any more charges they could close my account. Unable to show you letter as I have no scanner etc.

 

Am thinking my next step is online county court.

 

Keep up the good work.

 

Farquarpigmix.

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  • 3 weeks later...

Ref: If the bank offers anything less than the full amount taken from you BEFORE you start legal proceedings then I would accept and then make them aware that you will pursue the rest in court.

 

Hi Dave,

 

Bank sent letter to offer £180.00 (6 months worth of charges) in full and final settlement of your complaint. I will reiterate that future valid charges will stand and we reserve the right to close your account if you do not manage it correctly.

 

If I accept this then I will not be able to pursue the rest in court? or am I reading it wrong?

 

All advice greatly appreciated.

 

Farquarpigmix

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Since their offer is for a "full and final settlement" then the only thing to decide is if you want to accept it or not.

 

Presuming that you don't, you should just proceed with the next stage of action.

 

If their offer letter had simply stated ' an offer' of payment, then you could have decided to acccept it as part payment whilst you persue the remainder.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 2 weeks later...
  • 2 weeks later...

Anywhere that you see Dave or BF name under a post,just click on it and it will come up so that you can pm them.Try litigation.

DPA Letter sent 28 Feb

  • Statements Received 24 Mar
  • Prelim sent 24 Mar
  • LBA sent 12 Apr
  • MCOL 26 Apr
  • Acknowledged 3 May
  • Coming soon:

£2810 inc int. Halifax. Done and Dusted 16/05/06

Dont forget to donate

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Halifax acknowledged mine today. So now we both have to wait.

Hope you have found someone (buddy) in your area. Sorry - not my area. Have registered though. Will look up because I think i will need one - Lloyds ends in 11 days - Bank Hol though!!!. Be interested to see how far Lloyds will go.

 

Halifax fairly good in sorting out before court!! so I am told - by the good fairies!!!

 

Good luck with the buddy.

 

Lorraine

Halifax - Since 2003 £1,186 DPA Request: 24.03.06

PRL - sent Recorded 05.04.06

Letter received 07.04.06 - Thanks but No thanks

LBA - 20.04.06 Refused Money Claim filed 08.05.06

Served 14.05 Acknowledged 16.05.06 - 28 days to go

:D WON - PAID IN FULL 25.05.06

Lloyds [/i]- Since 2000 £780.31 - DPA Request: 23.03.06

PRL - sent recorded 10.04.2006

Letter Rec'd 13.04 - Not interested

LBA - 13.04.06 Money Claim filed 25.04.06

Served 01.05.06 & Acknowledged 03.05.06. - 28 days to go

Defence received 25.05 - Here we go

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The bank charges were mentioned again. Had people emailing in etc. Also had a bloke on from which magazine. Couldn't remember this site being mentioned? did anyone else see the programme this morning?

 

Didn't know where else to put this message.

 

Regards

 

Farquarpigmix

 

ps, looks like its being repeated throughout the day.

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Morning Everybody,

 

Just checked my account and the money has been paid in. £494.00 Better get down quick and draw it out. lol, Have to say I am quite shocked.

 

Big thanks to the people of this site. A donation will be paid before the end of play no doubt about that.

 

Over the moon,

 

Farquarpigmix

 

ps, Donation now paid.

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  • 2 months later...

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

Welcome.

 

Yes, send the DPA request + fee

 

Before you start please have a thorough read of the FAQs (there's a Step by Step guide here too). You may want to print these out to refer to later

 

Then look at other threads in your bank's forum, so as you know what you can expect to happen

 

You need to spend 2 or 3 days gradually getting your head round everything.

 

There's a lot to take in, but it's time well spent and will ensure that you succeed in your claim without problems

 

This is a self-help forum and you must be prepared to put in time and effort. It is your claim, your money and you cannot expect others to do all the work for you.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank's forum and post your progress and any questions there and you'll get plenty of help

 

Good luck

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