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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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joseph v's barclays **WON**


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Hi Michael,

 

Yes, the Judge has asked me to deliver to them and the other party (barclays) copies of all documents i wish to rely on in court 14 days prior to the hearing.

 

stupar6 - i havent been asked to produce court bundle other than the documents but i was reading some of the other threads and they have been downloading a court bundle found on this site and sending that as well as other documents. if your hearing is around my date let me know how it progresses.

 

good luck everyone!!!!

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The reason the hearing is only 10 minutes is because courts are over-booking cases on the basis that they know banks are settling and there will be a lot of no-shows.

See here for Court Bundle:

Court Bundle

Basic Court Bundle

Court Bundle - Examples of Witness Statement, Document list etc

Examples of Witness Statements / Disclosure by List / Draft Directions / Case Summary

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I have read a previous thread today and they have the same question as me, if i did not add interest from the start and just claimed my charges back can interest be added now?

 

The court date has been set for 27th March 2007 and i will be sending my court bundle in within the next few weeks.

 

thanks

joseph

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You do need the written permission of the court or defendant to amend a statement of case (in this case your particulars) once it's been served. I'd contact the court for advice. Technically the statement of case should be amended according to the rules laid out in CPR Practice Direction 17, something you may also need advice on.

If in doubt read the

FAQs

 

If still in doubt - ask!

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advoc8, thanks for the response to my question re adding interest. before i contact the court can anyone tell me how i calculate the interest.

 

also has anyone got any advice on cpr practice direction 17 - not sure what this even means????

 

do you think i should leave my claim as it is, as i have got this far is it worth making a mistake and risking it all?

 

kind regards

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has anyone seen the news today 'Barclays Bank has announced a record pre-tax profit of £7.14bn in 2006 - up by 35% on the previous year'

 

i had to post this, it made me sick - this is all our money they have taken from us & they are taking ages giving it back to us.

 

i am glad i found this site, it makes it much easier taking the bank to court when you have people who are doing the same.

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ditto - Although I like the way that declan, on the BBC, always manages to mention (in anything to do with banks) about the fact that people are claiming back charges and winning!

 

I also heard on the news that banks are thinking about re-introducing charging for accounts to make up the loss in revenue they are getting from reduced or refunded bank charges!

 

HOLD ON a minute - you said that these charges don't line your pockets with gold, and now you are saying that you need these charges, so will use new methods! Pfff to that!

 

Peter

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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can anyone tell me if they copied and sent all their statements (the bank sent them) to the bank and court when it was at court stage or did they just send the schedule of charges they had worked out - mine i done on a spread sheet and there are 3 pages.

 

if i have to copy the statements there are hundreds of pages & the bank already have these?

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the copies of statements req for court, [theoretically] are only the ones that show the charges. copied threefold, yourself, barclays & court.

for communications use YOUR spread sheet.

hope that helps

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Thanks For That I Have Taken A Look, It Seems Very Confusing.

 

A Lot Of Dates On My Statements For Charges Say A To & From Date And An Amount. I.e £20.00 20/11/00-19/12/00.

 

Some Do Say One Date This Is When It Is A Paid Referral Fee Or Unpaid Out.

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Hi Joseph,

 

You can claim for anything that says paid referral, unauthorised O/D fee or unpaids out. When it mentions a date from and to it means the charge covered that chargeable period. Normally this is a month. I think they only charge you three paid referrals in a monthly period.

 

Hope this makes sense. When viewing the statements you can normally see the charges as they stand out a mile.

 

Rob

MBNA **WON** at prelim stage £1518.30 :)

 

Barclays claim for £1800:- S.A.R - (Subject Access Request) sent 08/12/06 / Prelim sent 20/02/07 / LBA sent 08/03/07 / N1 submitted 29/03/07 / AQ Submitted 11/05/07 / Defence struck out 05/06/07 / Judgement Order filed 07/06/07 /Cheque received and cashed 14/06/07 £2692.00

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i think i have made a mistake. when i listed my charges i wrote down paid referrals, unpaid outs and ones where an amount was listed and a to & from date. there were only 2 for £20.00 each with the to and from date so not a huge difference but still a mistake. do you think i have cocked everything up??? i am at the court stage awaiting my hearing set for the 27th march 2007. i havent sent in my bundle yet. i am claiming £2055.00.

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Joseph it's a bit late in the day to make an amendment to your claim. I would personally leave it...Barclays may pick it up in which case when they discuss settlement with you, they can deduct the difference. Otherwise I wouldn't rock the boat if I were you...if you're lucky, they may not notice and will pay you lot anyway.

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Don't worry. You're not the first person to make a minor mistake and you certainly won't be the last. The worst that can happen is that the total you are owed gets reduced by £40 but, as Barclays are sooooo busy at the moment, my guess is that it will be overlooked. Expect a call around 2 weeks before your court date offering settlement. Good luck! Keri

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I found the best way is to go through looking for amounts of £20, £25 & £30 and highlight them.

Then go through again, I missed three first time around.

Then you will only need to refer to the sheets that have highlighted entries on.

You will need to make two copies of your final bundle, one for barclays and one for the court, leaving the originals in your court bundle.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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thanks for the replies everyone. i will leave it..

 

didnt get much sleep worrying last night but feel better now.

 

No need to lose sleep over it...I'm glad you feel better though :)

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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i am preparing my court bundle but am unsure whether i need to send a copy of all the letters sent to the bank asking for my money back and there replies. i pressume i do but on the letter asking for payment i asked for £2095.00 but later realised it was £2055.00 i was claiming. i issued the online claim for £2055.00. if i do have to send them do you think this will make the judge throw my case out??

 

replies urgently requested please!!!:-o

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The important thing is wht goes in the actual court claim - so make sure that figure is right.

 

I suppose, in theory, you could ask for a Porsche and a house in Bermuda in your initial letters to the bank (I wouldn't suggest trying this though), and so long as you can prove whatyou put in your court claim online application then that's all the judge will be interested in.

 

The letters between you and the bank are there to show you have entered into a dialogue and that the issue hasn't been able to be resolved.

 

any changes in these letters (ie your money claimed) you will be able to tell the judge is due to an error, which you have since corrected.

 

In other words, don't worry!

 

Some people have added new charges at this stage, added interest or even, as you have done, corrected earlier mistakes - whether they be greater or lesser than the first total.

 

So go forth and claim your right! :D

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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13 threads merged.

 

Please don't start a new thread every time you have a question or update, it makes things difficult to follow.

 

Re you latest query:

 

What does it say on the court directions? It should give you a date "no later than" by which to send your bundle. You can send it in as early as you like, or you can wait until closer to the deadline, that's up to you.

 

Barclays doesn't need time to "prepare", they already have the info they need, and I am 99.9% certain they are not even going to read your bundle when you send it, as they have no intention of going to court.

 

Why didn't you include your court fee in your claim? Having said that, if you used the templates letter from here, it does say that they'll be liable for your costs, so you should be ok... When Barclays call to settle, make sure that the settlement figure includes both fees, and you should be ok.

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sorry about starting new threads, i thought this was how it was done.

 

preparing my court bundle and just wanted to know do i copy the defence & other bits i received from the court - silly question i know, but this shows costs i paid to court.

 

also do i put a letter in the court bundles, so far i have a copy of my statement showing charges, schedule of pymts, ltrs to & from barclays, (court bundle from bookworm).

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