Settlement Letter - with help from Financial Ombudsman

[chiggins18]

I went through the whole process up to the part where I had to take the bank to court - didn't have the cash, so filled in complaint forms regarding the Abbey and Halifax and sent to Financial Ombudsman. I received a letter this week, and the Abbey have now offered £4100 out of £4690. I have to sign a letter saying that it this is in full and final settlement of this claim. I am currently waiting for the outcome of a complaint regarding the Halifax which I sent to them at the same time...

 

I wrote to them in December, so it has taken 2 months for the FO to sort it out.

 

Maybe they have started to do what they said in the Money Programme....

[Lula]

Wow Congratulations!!

[chiggins18]

I haven't got the cash yet - I have to sign and return a form by 28th February, but have to wait to get letter - I am in Mallorca and my post was sent to UK..fingers crossed it will arrive today, so I can sign and send back...

[craigamc]

Hi

 

Could you paste a copy of the letter here for users to see.

 

Very interested in this method!

 

ta

[craigamc]

Could you paste a copy of the letter into this thread for users to see?

[chiggins18]

Do you want a copy of the letter FOS sent to me, or the complaint form I sent to them?

 

By the way I have now received my other one from the Halifax and they are paying up the full amount.

 

I have signed and sent back the forms the FOS sent, so should have the money paid into my accounts within the next 4 weeks.

[craigamc]

A copy f the letter you sent to ombudsman would be good!

[bish]

Hi

 

Head of FOS on watchdog tonight and suggested that through them people were getting money back. Doubt any 8% though or proper compensation for the banks, IMHO, known disregard for the regulations. They is still charging people for breaches.

 

Regards bish.

[craigamc]

Hi

 

If you get chance could you paste copy of the letter you sent to ombudsman or email me [email protected]

 

thanks

[craigamc]

bump

 

Any chance of a copy of your letter...or did you complete the FOS complaint form?

[Hopeful1]

Hi Craigam

 

I didn't have the money to take Abbey to court either. My claim is jsut over the 3,000 mark. I visited the FO website and downloaded their form. On that i explained that i'd made a reduced offer without interest but it had been ignored. I included copies of all correspondence sent by Abbey. I have asked the FO to claim for full amount plus interest. I 've had regular letters to let me now where they're at in the process. The claim has been allocated to an investigation officer sos i'm just waiting. Obviously it could be a long wait as more and more people use them..hopefully it will be worth it in the end. I wouldn't mind, but it will only be used to pay off debts, but at least i could sleep peacefully hey?.

 

Good luck with yours

[clarion48]

seems a much quicker process going through the FO than through a court case.....at least until more people start going that route