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NatWest will not comply with S.A.R - (Subject Access Request)


souljahslim
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Hi every1, I have written 2 letters to NatWest stating that I want a S.A.R - (Subject Access Request), i have also included a postal oredr. They responded to the 1st letter stating taht they need the correct acct number etc. I supplied this so was a lil confused when they wrote back requesting this.

 

My second letter again requested a S.A.R - (Subject Access Request) with a postal order, thia time i sent a copy of the deed of assignment that I was sent by the DCA , This was on NatWest letter headed paper and contained the account number. So as far as I was cocerned they had all the information and they would have no choice but to comply with the SAR.

 

This morning I got a letter saying exactly the same thing that they could not locate the account.

 

I have no idea what to do now as I have given them the account number that was on the deed of assigment. This was sent to be by a company called trimpuh. The was defaulted more than six years ago and i paid triump about a year ago now. All i wanted to do was claim the unlawful charges back,

 

Can any 1 please help and tell me what to do as NatWest dont appear to recognise the acct num and sort code

 

thanks

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