Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Kat v HSBC ****WON****


Katteh
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6203 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 178
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

lol - i haven't even got an offer! :p It's whatawoman who has. :) I haven't been home to check my post though - and won't be until Tuesday now! Will be getting the flat mates to check the post tonight. :D

Link to post
Share on other sites

lol - i haven't even got an offer! :p It's whatawoman who has. :) I haven't been home to check my post though - and won't be until Tuesday now! Will be getting the flat mates to check the post tonight. :D

See edit above! LOL:oops:

Link to post
Share on other sites

Just got a full offer through!! :D £980! Which was £5 more than I asked for in my previous letter! hehe I'm so pleased. Couldn't have come at a better time. :D

Link to post
Share on other sites

I've been having a look and I can't find any templates of letters for accepting offers, is there such a thing? HSBC have said they require me to agree to not make any other claims and for confidentiality, and I really don't mind either of these except the fact I have told people already so I can't really agree to confidentiality! Not sure whether I should just cross these off the letter when I send it back, or to write them a letter.

 

Thanks. :)

Link to post
Share on other sites

When did you file your MCOL Micheyboo? I don't think the court will delay it too much, mine had nothing done on it for weeks, the offer was actually fairly random! But I think they're working through claims making offers, me and Whatawoman had claims within days, and our MCOL's were submitted at the same time also. Don't give up hope. :)

Link to post
Share on other sites

I have been following your threads cos I think our timescales were pretty much aligned. I started my MCOL on 8th February.

 

I have been away and got back to learn what the court had done. I have to do more research and reading but it's a different ball game to the normal procedure we have all been told to get up to speed on.

Link to post
Share on other sites

still want an acceptance letter?

 

here's one if you still need one.

 

Date

Dear Whoever

Ref: Your Offer of Settlement

 

Account: xxxxxxxx

Sort Code xx-xx-xx

Claim No: XXXXX in XXXX County Court

 

I acknowledge receipt of your letter date xx/xx/xx and your settlement offer of £XXX

 

I accept your offer as full and final settlement only for this claim of bank charges made on my account between xx/xx/xx and xx/xx/xx(dates of first and last charge)

 

I accept this offer without prejudice and I reserve the right to make any further claims should you apply future charges that may be considered unlawful under common law or in violation of the Unfair Terms in Consumer Contracts Regulations 1999 or Unfair Contract Terms Act 1977.

 

I will be willing to withdraw my claim upon receipt of unconditional full settlement of my claim.

 

I am also not prepared to agree to any confidentially clauses you try to impose, unless of course your client wishes to make an offer of due consideration in addition to the amount of £xxxxx, in order to be afforded this privilege by myself.

 

I trust that you will find this arrangement acceptable.

 

Yours Sincerely

Link to post
Share on other sites

Yes I sent my nudge letter yesterday and I shall email tomorrow and call on Friday. Hopefully it's not long to go now since you and Whatawoman have got offers already i'm hoping mine is coming soon too.

Link to post
Share on other sites

  • 2 weeks later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...