Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Tracey81 V RBOS ****WON****


Tracey81
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6319 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Guys

 

WHat a fantastic site.... It has helped me get my claim started so far..... However I sent my LBA of on the 4th Dec and Yesterday i rec'd a letter from Rbos saying thank you for my patience while they investigate the matter further? Anyone else had a letter like this? And what should i expect from them now? :confused:

 

Thanks in advance

 

Tracey

Link to post
Share on other sites

Hi Tracey,

 

They will stall you as long as possible, stick to YOUR timetable.

Just follow the step by step instructions and you'll get you cash faster than they want to give it to you!

 

Best wishes with your claim.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

I had same letter yesterday - addressed to 'Dear Tracey' from Sandy Watt? See the MCuth thread, there have been several of these receivedby peeps in the last couple of days - the consensus is 'new/YTS office girl given a big pile of letters to respond to'.

 

Having sent your LBA on the 4th Dec I assume your already well on the way down the MCOL/N1 route?

Link to post
Share on other sites

  • 2 weeks later...

I issued my letter before action to RBOS on 4th December claiming back £2517.82 in charges for my royalites account, I rec'd a letter in the post this morning offering me £969.87

 

Obviously i wont be accepting there offer, Is there another letter i issue them or do i go straight for the small claims court?

 

Thanks in advance for your help

 

Tracey81:)

Link to post
Share on other sites

I issued my letter before action to RBOS on 4th December claiming back £2517.82 in charges for my royalites account, I rec'd a letter in the post this morning offering me £969.87

 

Obviously i wont be accepting there offer, Is there another letter i issue them or do i go straight for the small claims court?

 

Thanks in advance for your help

 

Tracey81:)

 

Well you should accept this offer.......but only as partial settlement. Normally you would send a letter by return telling them just that, but as you sent your LBA back on the 4th December, their 14 days are up. I wouldn't bother giving them any more time, just file your claim. It's just added 8% interest to your claim (make sure you add this as this will make a huge difference to the amount you are claiming).

 

On the other hand, if you're not keen on going to this stage, send them a partial settlement letter (in the templates folder) giving them another deadline to come back to you. If you click my link (RBS Current1) you will find my letter I sent to RBS for partial settlement.

 

HTH

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

hee hee :D

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

  • 2 weeks later...

Just rec'd my letter in from them today advising me that they are not accepting liability but as a gesture of goodwill they are giving me my £2517.82 in charges back!

 

Ive already signed and returned the letter to them, Any ideas how long it takes them to put the funds into my account?

 

I would just like to say a massive thank you to everyone on here who helped me and as soon as i receive the money from them i will be making a donation to this site! Thanks guys your fab ;)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...