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    • This time you do need to reply to them with a snotty letter to show you'd be big trouble for them if they did try court. We will help this evening.  
    • Hi, I just wanted to update the post and ask some further advice  I sent the CCA and CPR request on the 14th May, to date I have had no reply to the CCA but I received a load of paperwork from the CPR request a few days ago. I need to file the defence today and from the information I have read the following seems to be what is required.  I would be grateful if some one could confirm suitability. Many thanks   Claim The claim is for the sum of £255.69 due by the Defendant under an agreement regulated by the Consumer Credit Act 1974 for a PayPal account with an account reference of xxxxxxxxxxxxxxxx)  The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit Act 1974 which has not been complied with. The debt was legally assigned to the claimant on 15-09-21, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £0.00. The Claimant claims the sum of £255.69   Defence  The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is noted. I have had financial dealings with PayPal  in the past but cannot recollect the account number referred to by the Claimant. 2. Paragraph 2 is denied. I am not aware of service of a Default Notice by the original creditor the Claimant refers to within its particulars of claim.  3. Paragraph 3 is noted. On the 14/5/2024 I requested information related to this claim by way of a Section 77 request, which was received and signed for by the claimant on 20/5/2024. As of today, the Claimant has failed to respond to this request, and therefore remains in default of the section 77 request and therefore unable to enforce any alleged agreement until its compliance. 4. Therefore it is denied with regards to the Defendant owing any monies to the Claimant, and the Claimant is put to strict proof to: (a) Show how the Defendant has entered into an agreement and: (b) Show the nature of the breach and evidence by way of a Default Notice Pursuant to s.87(1) of the Consumer Credit Act 1974. 5. Paypal (Europe) S.A.R.L is out of the juristriction of English Courts. 6. As per Civil Procedure 16.5 it is expected that the Claimant prove the allegation that the money is owed. 7. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed, or any relief.
    • Thanks @dx100ukI followed the advice given on here... then it went very quiet!  The company was creditfix I think then transferred to Knightsbridge (or the other way around) The scammer independent advisor was Roger Wallis-having checked his LinkedIn profile just this morning, it does look like he's still scamming vulnerable people... I know I was stupid for taking his advice, but i do wonder how many others he has done this to over a longer period of time (it came as a  massive shock to him when our IVA suddenly failed). Lowell have our current address (and phone numbers if the rejected calls over the past couple of days is anything to go by!) No point trying the SB because of the correspondence in 2019? Thanks
    • I have received the following letter from BW Legal today.  Also includes form if I admit the debt and wanting my income details.  Do I reply to this LETTER OF CLAIM please?  Looks like they are ready for court now??  Thank You BW Legal - Letter of Claim.pdf
    • According to Wikipedia - yeah, I know - the site is owned by Croydon Council. It's at least worth a try to contact the council and ask for a contact in The Colonnades. You could then lay it on thick about being a genuine customer and ask them to call their dogs off. It's got to be worth a try  https://www.croydon.gov.uk/contact-us/contact-us  
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smesin v Nationwide


smesin
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Hi, I'm Chris and i'm taking on Nationwide. Having done alot of reading in various forums I thought it might be useful to have a claim that can be followed from start to finish for all those who are currently in my position.

 

I will post my progress at every stage aswell as problems that were encountered and how they were overcome.

 

I will try to make it as clear and consise as possible for those who wish to begin the progress of reclaiming there right.

 

Please feel free to ask advice or any questions from me or others who post if you feel something has been missed.

 

Here is my progress so far:

 

1) Sent a letter and cheque (£10 Payable to Nationwide Bulding Society- My Name) to Nationwide requesting statments for past 6 years (S.A.R - (Subject Access Request), see templates library)

 

Address:

 

Data Protection Team,

Nationwide Building Society

Kings Park road,

Moulton Park

Northampton

NN3 6NW

 

2) Received a package via special delivery 8 days later containing short letter regarding manual intervention of my account (please ask) and a huge pile of statements from the day I opened the account to the most recent.

 

3) Went through the statements highlighting all of the charges incurred. Used a special calculator on moneysavingexpert.co.uk to add on 8% interest to each charge from the day it was taken.

 

4) The same day I sent a letter reqesting my money back (Preliminary letter, see templates library) along with the 8% interest that the court would award should my claim go that far. £640 (charges) + £29.88 (statutory interest)

 

Address:

 

Charles Bacon

Solicitor

Legal Compliance (Corporate Affairs)

Nationwide Building Society

Nationwide House

Pipers Way

Swindon

SN38 1FN

 

 

At this stage, I went on the chatroom (hugely helpful, see link above) and did further research and found I should not have mentioned the 8% at this stage- this should only be bought about when filing a claim form as it can look like you don't understand the process (as I didn't), the 8% statatory interest will be increased by the time you reach the day you make the claim.

 

In addition, on advice from the members in the chatroom, I decided not to persue claiming interest on my interest charges. If you get this wrong on the spreadsheet, your claim can be thrown out or set back, as the amount in question was only about £30, I decided it wasn't worth the risk.

 

5) Will post again shortly, Nationwide have 13 days remaining to reply to my preliminary letter.

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I am a bit confused & thick sry but is the 8% something to do with court costs or the interest on the charges?

 

This is when I wish I lived with a solicitor:oops: :-|

 

 

The 8% is the amount that you are allowed to add on by law when filing a claim against the bank. Each charge is elegible for 8% APR from the day it was taken from your account by the bank.

 

 

For example: A charge of £30 on 23/01/03 (4 years ago) would have £9.62 added to it (8% of £30 each year) by law as this is the rate at which you are entitled to when reclaiming your money. Think of it as the bank borrowing your money (unlawfully) and you are charging them interest for having it over that period of time.

 

See: Bank charges: Reclaim them, they're unlawful, so you can get six years money back | MoneySavingExpert: Consumer Revenge, Credit Cards, Shopping, Bank Charges, Cheap Flights and more,

 

Look for the Bank Charges Interest Calculator- About halfway down the page

 

Hope this helps. Chris

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I thought you were only suposed to add the 8% to your claim at the point that you put in your claim at the court. Untill then, I thought you were only suposed to claim your charges and interest thereon, as writen on the bank statements.

I am at the moment taking on the Nationwide -pelim stage.But have just won against the Halifax and am taking on LTSB as well - at the court stage now.

Please could a more worthy member than me comment?

If I have been of any help to you please be kind enough to click on my scales! Thank you

 

:D Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.

:eek: Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.

:p Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.

:rolleyes: Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.

:smile:HSBC - full settlement ...on behalf of my son...

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I Quote in my first post:

 

4) The same day I sent a letter reqesting my money back (Preliminary letter, see templates library) along with the 8% interest that the court would award should my claim go that far. £640 (charges) + £29.88 (statutory interest)

 

At this stage, I went on the chatroom (hugely helpful, see link above) and did further research and found I should not have mentioned the 8% at this stage- this should only be bought about when filing a claim form as it can look like you don't understand the process (as I didn't), the 8% statatory interest will be increased by the time you reach the day you make the claim.

 

In addition, on advice from the members in the chatroom, I decided not to persue claiming interest on my interest charges. If you get this wrong on the spreadsheet, your claim can be thrown out or set back, as the amount in question was only about £30, I decided it wasn't worth the risk.

 

I said it was wrong, however, it doesn't really matter that much.... Its just best not to until the claim stage....

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Digital photo prints offered - myPIXmania - free online photo albums

 

Can someone please check these.... I am not claiming interest on my interest charges. So have edited this out of the 'Value' and 'Particulars Of Claim' Sections.

 

Please could someone have a look through to check if I have made any mistakes or missed anything....

 

Much appriciated

 

Chris

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I'm going to go out on a limb here and say you won't get any replies. Now if you had asked for people who were told that Nationwide would defend the claim in court you would get a healthy number of replies, all of them resulting in Nationwide paying in full at the last minute. All of the banks and building societies seem to adopt the same scare tactics.

The views I express here are mere speculation based on my experience. I am not qualified nor insured to give legal advice and any action you take will be at your own risk.

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1 reply and counting.... That is what I meant, rather than simply acknowledging the claim... putting in a defence aswell. I'm aware that no-one has actually been to court with them yet....

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I am on my 2nd and final letter before action with the Nationwide after them referrring me back to my terms and conditions and repeatedly informing me they only refund if they are in error. despite promising me that failed direct debits do cost them money and that £30 is a fair reflection of these costs, they have failed to send me a breakdown of them despite a supervisor at Electra house informing me they would if I wrote in and requested as such. The correspondence I have received to date has been pretty standard template stuff. My que is as I'm sure they will fail to reply satisfactorily how do I go about instigating court proceedings???

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You can find your local county court online at hmcs.gov.uk or something like that and fill in an N1 form or you can do it online at moneyclaim.gov.uk, it's up to you.... both are pretty much the same, apart from doing it manually, you can attach you schedule of charges. See the templates section and step by step instructions for more advice.

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I'm currently waiting for the judge to allocate the time for a hearing

 

http://www.consumeractiongroup.co.uk/forum/nationwide/28574-authorised-interest-unauthorised-interest-6.html#post396471

 

It's a pretty long thread but stick with it if you can - I think there are a few of us who are in a smiliar position - benforlini, taylormandy, itrends to name a few - but we are all claiming for contractual interest at 24.9% (i think)

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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5) Ok, I received my generic, fob off, get stuffed, what? open and transparantmybottom, make alternative banking arrangements, heres my number, go away.... letter today (31st January) from:

 

Mr. Richard Huntley

Nationwide Building Society

Member Account Servicing

1st Floor Electra House

Farnsby Street

Swindon

SN2 1SR

 

I am now going to send the LBA back to him with a list of charges and the dates they were taken.... I am not claiming any interest on my interest charges and am not going to mention the s69 amount on my charges, I will however, make them aware that I will be claiming the 8%.

 

 

Smesin

 

 

Once again, any questions, any tips, just post....

I will keep you updated....

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I am just completing the Allocations Questionaire and pursuing my claim in full as there is the small matter of £909.00 outstanding from my original claim.

 

Is there any info or advice anyone can recommend when completeing the Other information section of the form.

 

My Nationwide account closes on 11th February.

 

Any help gratefully accepted.

 

KenSpe

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Hi Ken,

 

You've probably already read this, but it may help...

 

Give details of any other information that you consider will help the judge to manage the claim, referring as necessary to any documents you might have attached. Bear in mind however that at this stage you need not attach all other documents which you wish the court to consider at the hearing. This is something you will later be asked to provide.

 

You should state here that you believe the case will last no longer than 1 hour.

 

You may wish to add reasons why the case is more suitable for Small Claims Track if your claim value exceeds £5,000 or provide reasoning why the other side should provide evidence of their costs! You could include similar text to this....

I am respectfully requesting that my claim be allocated to the small claims track. This issue is not a complicated one; it is an issue of fact and not of law. The issue is only whether the money levied by the Defendant in respect of its customer’s contractual breaches exceed their actual costs incurred. I am happy to pay their actual costs and I am surprised the Defendant did not counterclaim for these, because I would have paid them without argument.

 

However, the continuing problem is (in common with the 100s of other cases currently being brought by other bank customers) that the banks refuse to reveal the details of their penalty-charging regime. As the banks have a fiduciary duty towards their customers, they have a duty to deal straightforwardly and in utmost good faith.

 

Accordingly, I would respectfully ask that the court in this case, not withstanding allocation to the small claims track, order standard disclosure. I understand that it is in the courts discretion to do so. I believe this would bring a rapid end to this litigation.

 

 

 

 

Did you have to pay a fee? If so, how much and will this get refunded when you win?

 

Smesin

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Ok i wasn't going to claim for interest, but if i was to claim for interest .... there are charges some months and not others should i just claim for the months that charges were taken...... or all months after the first charge???

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Hi there. I am no expert but having spent the past few hours with my nose buried in the site and reading Toilet Bandit's thread in its entirety, I deduce that interest should be calculated from the onset of the very first charge. At least that is what I shall be doing when I get to that stage. I am due to post off my SAR in the morning to Nationwide.

 

Hope this helps!

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You cant have a simple answer to this you need to read up on this as there are so many scenarios.

 

basically if your claiming contractual you need to mention it in both your prelim and lba

 

if judicial interest then you dont claim that until court stages.

 

if the interest you refer to is the interest you have been charged by the bank for being o/d then this is a complicated process but spreadsheets are available to do this.

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Hello smesin!

Any particular reason why U aren't wanting to Claim the same Contractual Interest that Nationwide have been charging U?

(i.e. 24.9% APR...instead of the s69 Satutory Interest @ 8%)

 

 

I find it complicated to work out, I have already confused myself by asking for £640 instead of £320 as the charges appeared on the statement twice but were only debited once. I don't want to ruin my credibility anymore...

 

If you really think I should go down this path, then i would need some clear, foolproof instructions- I have been on hundreds of other threads in an attempt to work it out aswell as the chat room but have had no answers to my questions about which months I can apply for the interest back e.g. just the ones I had charges in....... or all of the interest charges on my statement (this wouldn't make sense as some months I have no charges thus I would not be owed any interest)..... all of the months forward of the first charge.

 

My AUTHORISED overdraft is not only made up of charges, other transactions aswell. I've heard that this also makes a difference???!??

 

I also found this on another thread ..."basically if your claiming contractual you need to mention it in both your prelim and lba". Is this true?

 

I can however, change this if I was to get a reply within the next two days as I have not actually sent off my LBA yet (despite what it says above). I would just need some precise instructions.

 

Nevertheless, on £320, the result of applying contractual interest would be negligable would it not?? These charges only do back a maximum of 2 1/2 years??

 

From reading other threads, I know you are an advocate of the contractual interest so any advice would be appriciatted ASAP as I need to get my LBA off by Tuesday at the latest.

 

Thanks

 

Chris

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Hi smesin!

Download the following spreadsheet (courtesy of Mindzai) and fill in your personal data according to the easy-to-follow instructions:

 

http://www.consumeractiongroup.co.uk/forum/general/51736-excel-contractual-interest-spreadsheet.html?highlight=Mindzai

 

The spreadsheet will work the maths out for U.

If U prefer to ignore any Contractual Interest on any Interest charged, to simplify things, then do so.

Just enter the dates and amounts (...in the left-hand set of columns) that any unlawful charges were actually debited from your flexaccount.

Remember that C.I. is Compounded Daily.

Easy-Peasy really...lol

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