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    • Not really. I just wrote it based upon my credit file data with screenshots and stuff.  Also referring to multiple data points. You need to read before sending or writing it.    I have plenty of experience in this stuff so takes me half hour to write something like this. For you itll take an afternoon probably. An additional day with it on your CRA wont cause a problem.     Reference Material; ICO Credit File Guide - https://ico.org.uk/media/your-data-matters/documents/1282/credit-explained-dp- guidance.pdf ICO Main Page For Credit - https://ico.org.uk/for-the-public/credit/ CMF Limitation Act 1980 - https://www.checkmyfile.com/articles/the-limitation-act-1980-and-debt-time-limits.htm Gov Limitations Act 1980 - https://www.legislation.gov.uk/ukpga/1980/58/2023-11-18 (Latest Version) Transunion 6 Years - https://www.transunion.co.uk/consumer/credit-report-help/how-long-does-information-stay-on-my-credit-report-for Equifax 6 Years - https://help.equifax.co.uk/EquifaxOnlineHelp/s/article/Howlongdoesadefaultedorsettledaccountstayinmyreport Experian 6 Years - https://www.experian.co.uk/consumer/guides/defaults.html#:~:text=A default will stay on,you still%20owe%20them%20money
    • Thanks fkofilee , by any chance is there a templete for guidance that i could use to help me write the complaint?
    • Hi everyone,  There were many topics on this issue in the past. May I please have an update if anyone managed to buy or sell the house with the leasehold air space on it? would the bank lend the mortgage?  If I was not informed about the complications when selling the house. instead, they told me that this would add value to the house and sell faster which is the opposite. Can I file the case and dispute it for mis-sold and misrepresentation?  I am in the year 9th and I was not aware of the issue until I wanted to sell my house. There has been no communication since I signed the contract. The company has never contacted or updated me on how much energy the panels generated how much I used etc.    This is a free panel from the government schemes, run by  Freetricity.   Thank you   
    • All together.   
    • should i copy them in the same email or seperatley ?
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Citi Cards - *****WON & PAID IN FULL****


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I`ve just read through this thread as we have received a letter from Citi lawyer Brian Smith. It is as previously stated they say that default fees are not unlawful and that if we breach our contract they are entitled to levy a default fee, just not one in excess of £12.

He goes on to state that in line with the OFT statement he recommends that Citi write off £279 of our £615 claim and that accordingly our account has been reduced by that amount.

He then goes onto state that should we wish to proceed for the full amount that they will defend the action on the basis of the OFT`s statement and that they will have the right to have claim transferred to Salford County Court.

We are in Scotland and would pursue this in our local court or is he correct.

Any advice gratefully received,thank you.

 

It is a standard reply from Brian - is this in response to your Prelim or LBA. If prelim just write back accepting partial refund unconditionally, and take it off spreadsheet, write with new amount he will probably then withdraw offer - not sure as it has been refunded then it is off to MCOL after 14 days.

Consumer Health Forums - where you can discuss any health or relationship matters.

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Hello morsy,

Just wanted to wish you the best of luck

 

I seem to the one ahead of everyone else. I handed in my form to Edinburgh Sheriff court on the 11.08.06.

I have had two very nice letters from Mr Brian Smith

Check out my Citi’s Threat

hondamad :)

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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I`ve just read through this thread as we have received a letter from Citi lawyer Brian Smith. It is as previously stated they say that default fees are not unlawful and that if we breach our contract they are entitled to levy a default fee, just not one in excess of £12.

He goes on to state that in line with the OFT statement he recommends that Citi write off £279 of our £615 claim and that accordingly our account has been reduced by that amount.

He then goes onto state that should we wish to proceed for the full amount that they will defend the action on the basis of the OFT`s statement and that they will have the right to have claim transferred to Salford County Court.

We are in Scotland and would pursue this in our local court or is he correct.

Any advice gratefully received,thank you.

 

Hi

Read Andyace, he has a letter which he sent to the Jugde to have the case moved to his local court. I used the same letter to have my case moved to Swansea. Hearing set for mid October.

Regards

kevmaxthom

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  • 1 month later...

have a look at lickthewallfatboy and his claim......

Abbey - Claim 1

full hearing 22 Feb 07 - Settled in full £710 :D

Abbey (Claim 2)

full hearing 22 Feb 07- Settled in full £4000 :D

Abbey (Claim 3)

Court date 27 June -

Capital One (claim 1)

£467 Settled in full 20 Sep :D

Capital One (claim 2)

£72 refunded 19 Aug :-D

Associates (Citicards)

claim 8 Aug/judgment by default 30 Aug/set aside hearing 9 Oct/Stay denied, ordered by Judge to reveal breakdown of charges andfull hearing 24 May/FULL DISCLOSURE ORDERED BY 8 MARCH/JUDGE TO STRIKE OUT DEFENCE AS NON-COMPLIANCE/DEFENCE STRUCK OUT PAYMENT IN FULL REQUIRED IN 14 DAYS

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return date for citi for my claim is 03/oct/06

 

Any one before me?

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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  • 3 weeks later...
  • 2 weeks later...

hi everyone,

love the work you're doing here.

 

reading these posts has inspired me to dig out my account statements with citi. so i have a quick question... on one of the letters they sent me several months ago i noticed they referred to their late/missed payment charges as 'service' fees. does it matter what they call these punitive charges?

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Right I have just been having a discussion with the other Mods and we are concerned about the contents of the latest AQs from Citi defence.

Their requests to have both the hearings at Salford as well as the meetings in private with the Judge should be vigourously contested.A letter to address this is currently being drawn up and will be made available soon.

You should make the court aware of your concerns so that these requestd are not directed.More on this soon.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Good luck. when & where is it? Have you got a Court Buddy to go with you?

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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  • 2 weeks later...

My full hearing went ahead today ... Before the main hearing started I made an application for Citi to disclose full details of their procedures with detailed costing and for the case to be adjourned so that Citi can supply this information and time for me to examine it.

 

The judge agreed that the cost justification supplied by Citi in there defence didn't show any information and that they have to disclose full details. The case has been adjourned so this can take place.

 

Again Citi tried to use the NI case, I pointed out that this was subject to appeal and the Judge dismissed this.

 

So now I await Citi Next move.

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It may be an Idea to ask for full details of Citi costing's on your AQ questionnaires as the information they supply is just a sum.

 

Indirect cost + Direct cost

--------------------------- = average default cost

Number of breaches

 

I had to make and pay for a N244 General Application after I received Citi defence bundle asking the court to order Citi to disclose more information, maybe this can be done at the AQ stage, Citi will try to appose it, they will not always be successful.

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You can ask for this on AQ by filing a list of suggested directions and that way it wouldnt cost you anymore. You could also include a strike out clause say unless the docs are recd by .......... the defence be struck out and Judgement entered for the Claimant with costs

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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  • 3 months later...
  • 1 month later...

Well just to bring this thread up to date

 

Citi defence was struck out on 18th Jan 2007 due to failure to disclose a full breakdown of costs as ordered in November 2006 with detailed figures to back up there £12.88 cost justification.

 

The judge also stated that Citi was abusing the court system and that all the cases he has had, the banks have paid up in full (he did not say if any where citi claims).

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More bailiffs, guess Citi like bad publicity without going into detail.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Congratulations.

 

Think a mod needs to change your title to "Morsy v Citi ** WON"

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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