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    • The lawsuits allege the companies preyed upon "vulnerable" young men like the 18-year-old Uvalde gunman.View the full article
    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
    • Ms Vennells gave testimony over three days, watched by those affected by the Post Office scandal.View the full article
    • Punters are likely not getting the full amount of alcohol they are paying for, a new study suggests.View the full article
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Warm Front


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Hi,

 

I had a boiler fitted 18 months ago through a Warm Front grant, they came to service it last week and found that a aprt was faulty (No suprise considering the make of the boiler). The engineer told us he would put a referral through and advised us to contact Warm Front and ask if they had ordered in the part if we hadn't heard from them within a week to arrange for it to be fitted.

 

We have not yet heard from them and I was going to phone but I have lost the letter from them, does anyone have the telephone number for them. I only have the Eaga number and they don't know what I'm talking about.

 

Also, does anyone know what the length of the warranty is on boilers provided bt this scheme.

GE Money S.A.R - (Subject Access Request) issued 21/11/06. Responded 01/12/06. Prelim sent 05/12/06 £406. Response 12/12/06- **SETTLED IN FULL** (£396)

HSBC S.A.R - (Subject Access Request) issued 05/12/06. NO charges in last 6 years.

Lowell CCA issued 21/11/06. Further reminder sent 8/12/06. Now commited criminal offence no response.

Capital One S.A.R - (Subject Access Request) sent 08/12/06 Responded 03/01/07-Prelim Sent 16/01/07. LBA issued 06/02/07- N1 served 07/03/07- acknowledged 14/03/07.

Scotcall CCA issued 16/01/07. Criminal offence committed.

HFC Prelim sent 16/01/07. LBA sent- Final Correspondance issued with time limit of 29/03/07.

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I thought it was EAGA who supplied the grant, and commissioned independant engineers to fit the boilers on their authorisation.

 

Did the engineer not leave any paperwork? If it was a gas boiler, I believe they have to provide you with documentation relating to the installation of a gas boiler (CORGI).

Lived through bankruptcy to tell the tale! Worked in various industries and studied law at university. All advice is given in good faith only :)

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  • 1 month later...

Hiya i got a letter saying my service was due. The number on my warm front letter is:0870 320 0026. Monday-Friday between 8-5pm. It also says try and avoid calling mondays as its their busiest time. Not sure on warrenty/guarantee sorry.

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Hi,

 

I had a boiler fitted 18 months ago through a Warm Front grant, they came to service it last week and found that a aprt was faulty (No suprise considering the make of the boiler). The engineer told us he would put a referral through and advised us to contact Warm Front and ask if they had ordered in the part if we hadn't heard from them within a week to arrange for it to be fitted.

 

We have not yet heard from them and I was going to phone but I have lost the letter from them, does anyone have the telephone number for them. I only have the Eaga number and they don't know what I'm talking about.

 

Also, does anyone know what the length of the warranty is on boilers provided bt this scheme.

 

the telephone number for warm front is08003166011

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  • 1 month later...

i got the warmfront grant, but unfortunatly i had a new boiler fitted last year, so they said they would do the cavety walls.

so out of the blue 2 young lads came and started drilling big holes in the walls, i did not supervise them as i have a 3 month old baby and wanted to keep her out of the dust.

so anyway they did there thing and asked me to sign form to say they had done it which i did.

when i eventully went outside they have left 2 big holes in the wall and not filled them...and the ones they have filled the concrete is falling out.

 

cowboys

i own my own home, so what is the best thing to do?

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i got the warmfront grant, but unfortunatly i had a new boiler fitted last year, so they said they would do the cavety walls.

so out of the blue 2 young lads came and started drilling big holes in the walls, i did not supervise them as i have a 3 month old baby and wanted to keep her out of the dust.

so anyway they did there thing and asked me to sign form to say they had done it which i did.

when i eventully went outside they have left 2 big holes in the wall and not filled them...and the ones they have filled the concrete is falling out.

 

cowboys

i own my own home, so what is the best thing to do?

 

Contact the company that did the work, they are responsible for the work they have done, as long as it is within the last 12 months.

 

If they refuse to do anything about it, contact EAGA (the organisation behind the warm front scheme), and ask that they send one of their inspectors out. If the inspector finds fault with the work, then the company who did the job does not get paid until they have put it right.

GE Money S.A.R - (Subject Access Request) issued 21/11/06. Responded 01/12/06. Prelim sent 05/12/06 £406. Response 12/12/06- **SETTLED IN FULL** (£396)

HSBC S.A.R - (Subject Access Request) issued 05/12/06. NO charges in last 6 years.

Lowell CCA issued 21/11/06. Further reminder sent 8/12/06. Now commited criminal offence no response.

Capital One S.A.R - (Subject Access Request) sent 08/12/06 Responded 03/01/07-Prelim Sent 16/01/07. LBA issued 06/02/07- N1 served 07/03/07- acknowledged 14/03/07.

Scotcall CCA issued 16/01/07. Criminal offence committed.

HFC Prelim sent 16/01/07. LBA sent- Final Correspondance issued with time limit of 29/03/07.

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Its illegal for someone to install/repair a gas boiler who isn't CORGI registered...

 

beware, a corgi logo on letterheads or the installers maters corgi card etc. isnt good enough, the company doesnt require corgi registration its the engineers...

 

They dont commonly show you paperwork saying they are legally allowed to do the work, but you have every right to ask and confirm their CORGI registration.

 

I do agree that they have to leave, i think it usually is a manual (plus warranty papers etc.) with the boiler.

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Thanks for the info.

 

It's not that particular information I was looking for, however, i'm sure it wil benefit others on the site.

 

I'm lucky enough to have 2 plumbers in the family, my brother and my dad, so I'm pretty clued up on the regs etc. The origional post I was just looking for ther warmfront telephone number as neither of them knew it.

 

Again, I'm sure this information will be usefull to others.

GE Money S.A.R - (Subject Access Request) issued 21/11/06. Responded 01/12/06. Prelim sent 05/12/06 £406. Response 12/12/06- **SETTLED IN FULL** (£396)

HSBC S.A.R - (Subject Access Request) issued 05/12/06. NO charges in last 6 years.

Lowell CCA issued 21/11/06. Further reminder sent 8/12/06. Now commited criminal offence no response.

Capital One S.A.R - (Subject Access Request) sent 08/12/06 Responded 03/01/07-Prelim Sent 16/01/07. LBA issued 06/02/07- N1 served 07/03/07- acknowledged 14/03/07.

Scotcall CCA issued 16/01/07. Criminal offence committed.

HFC Prelim sent 16/01/07. LBA sent- Final Correspondance issued with time limit of 29/03/07.

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  • 3 weeks later...
Its illegal for someone to install/repair a gas boiler who isn't CORGI registered...

 

 

Just to be very pedantic, it's only a requirement if you do it for somebody else and /or charge for it.

 

It is perfectly legal to DIY

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Report Non-Registered Installers

 

 

Do you know of any people who have undertaken gas installation

work, yet are not appropriately registered with CORGI?

 

Anyone carrying out gas work for gain while unregistered is breaking the law. CORGI does not have any powers of prosecution, but can present information about such work to the Health & Safety Executive (HSE). The unregistered installer is then liable for prosecution.

 

If you suspect that gas work carried out in your property was done by an unregistered installer, we can arrange for an inspection during which our Inspector will advise you of any safety defects and the courses of action you can take.

 

xxxxxxxxxxxIt is perfectly legal to DIYxxxxxxxxxx

not if you kill a member of your family

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Report Non-Registered Installers

 

 

Do you know of any people who have undertaken gas installation

work, yet are not appropriately registered with CORGI?

 

Yes, me

 

Anyone carrying out gas work for gain while unregistered is breaking the law. CORGI does not have any powers of prosecution, but can present information about such work to the Health & Safety Executive (HSE). The unregistered installer is then liable for prosecution.

 

But it was DIY, so not for gain; so I'm not liable for prosecution

 

If you suspect that gas work carried out in your property was done by an unregistered installer, we can arrange for an inspection during which our Inspector will advise you of any safety defects and the courses of action you can take.

 

Phew, that's al; right then because I don't suspect. I know that gas work was done by an unregistered installer - me

 

xxxxxxxxxxxIt is perfectly legal to DIYxxxxxxxxxx

not if you kill a member of your family

 

Typical scare-mongering and irrelevant to the thread. I was merely pointing out that DIY was not illegal.

 

Obviously, it has to be done safely - as it does by a CORGI registered installer. Having a CORGI registration does not automatically make someone's work safe - it is an indication that they are trained and should be safe.

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