Where do I go from here?

[dynamicdebz]

Hi Guys:

I posted a thread on here many months ago & realsieedd exactly what I needed to do. Something about sending £10 to my bank to get a full breakdown of all charges etc over a said period of time.

However I got a little complacent as I have no charges for ages until Xmas when I'm sure everyone gets a little confused with the comings & goings of money, si I've ended up with yet another £39 charge from the halifax for a DD of £11 not being paid. I've now had enough.

I am now determined to set the wheels in motion.

Is there a step by step guide of what I should do from start to finish on here (in laymen terms)! I can't remember exactly what I need to do.

Any advice appreciated.

[Michael Browne]

Welcome.

 

Before you start please have a thorough read of the FAQs (there’s a Step by Step guide here too). You should print both of these out to refer to, so as to avoid having to ask basic questions later.

 

Then look at other threads in your bank’s forum, so as you know what you can expect to happen

 

You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily. Here’s one to start with, which you should find useful later:

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/53241-cant-find-what-youre.html

 

There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time

 

This is a self-help forum and you must be prepared to put in time and effort. It is your claim, your money and you cannot expect others to do all the work for you.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help

 

All the info to get you started is here:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

Finally the Moderators and Site Helpers are having to spend far too much time dealing with unnecessary and avoidable errors in claims caused by impatience, ignorance or just plain laziness. If you don’t know what to do next, ask. If you don’t understand something, ask. It might be a dumb question, but it’s a lot easier to sort out than a dumb mistake.

 

Good luck

[spotnot]

Hi and welcome.

 

Everything you need to know is in the Frequently Asked Questions(idiot proof!!)

 

You are right that you need to send £10 to your bank, but you must send the properly worded letter with it. All the template letters can be found in the Template Library.

 

You should spend the next couple of days familiarising yourself with the process and also read as many threads as you can in your banks forum, including all the succes stories, which will often give you a good idea of the whole process.

 

Start a new thread in your banks forum and you will get all the info you need there.

 

Good luck and happy claimimg!!

 

Spot

[spotnot]

Great minds Michael!!!! You obviously can type faster than me!!!

[Michael Browne]

You obviously can type faster than me!!!

There's no way I'm typing that lot out every time. It's called cut and paste.