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    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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mackenzie hall


ghost town
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hi can anyone help me. a couple of month back i applied for credit with ge capital to pay for a boiler with british gas. a week later i recieved a letter from mackenzie hall saying that i owed money to ge capital from a account at dorethy perkins that i had held over 7 years ago from my old address which was a house where i rented a room. i replied to them and told them that i had never held this account as i was not into womens clothes and i asked for a copy of the agreement as i thought it was a [problem]. i never heard anything till i just applied for credit and i was refused so i sent off to equifax to find out why and on my report was mackenzie hall and when i contacted the people whom i applied for credit they told me that was why i was refused and also i was search twice by ge capital a month apart for the same finance which they gave me. so why would they give me credit if i was supposed to of not payed for credit in the past can they do that is there anything i can do are they allowed to leave a mark on my credit record do i need to contact equifax to have them removed. so i can obtain credit.

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Yes. MacKenzie Hall is at the fag end of this dubious industry. Its staff seem to specialise in buying in unenforceable debts very cheaply and attempting to bully unwitting members of the public into paying them. There are many things you can do about this. For the moment, DO NOT ADMIT TO OWING ANY MONEY WHATSOEVER.

 

Even if the debt were yours, if you have not admitted to owing any money on the accounts or made any payments for more than six years it is unenforceable by law unless you admit you owe it, in which case the six-year period starts all over again. Have you made any payments or admissions during the last six years?

Gruffle Gaw vs Halifax - £1531.50: ***WON - cheque for £1966.78 received 30/09/06***:)

I'm not a legal professional and my advice is given without prejudice or liability.

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Secondly, you have a legal right to a copy the original credit agreement. Send them the following letter, and don't forget to keep a copy of it, obtain proof of postage (you can get a certificate of postage free from the post office) and include the statutory £1 fee in the form of a cheque or postal order.

 

[Your address]

 

 

[The date]

 

 

[Their address]

 

Dear Sir/Madam

 

Re:− Account/Reference Number 4563210025897412

 

I do not acknowledge ANY debt with regard to the above account. Before I will communicate with you further, I require a copy of the original credit agreement.

 

Under the Consumer Credit Act 1974 (Sections 77−79), I am entitled to receive a copy of this credit agreement on request. I enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act.

 

I understand a copy of the credit agreement should be supplied within 12 working days.

 

Under the Consumer Credit Act, creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.

 

Furthermore, failure to comply with this request within 30 days constitutes a criminal offence and in this instance I will have no hesitation in informing the relevant authorities, including the police, Trading Standards and the Office of Fair Trading, which I understand is already investigating your company.

 

Please note that any legal action you may be considering in relation to the above account will be vigorously contested.

 

I look forward to hearing from you.

 

Yours faithfully

 

[Your name]

 

By the way, the OFT is indeed investigating MacKenzie Hall because of its appalling disregard for the law and industry standards. This company will attempt to bully you, hassle you and wear you down, but if the debt has expired under the 6-year statute of limitations they CANNOT collect it unless you admit you owe it, regardless of what they tell you. My advice is to refuse to communicate with them over the phone, put EVERYTHING in writing and keep copies and proof of postage of ALL correspondence.

Gruffle Gaw vs Halifax - £1531.50: ***WON - cheque for £1966.78 received 30/09/06***:)

I'm not a legal professional and my advice is given without prejudice or liability.

If you found my post helpful, please click the scales on the left.

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There are also several things you can do to force them to remove the note on your credit report and receive compensation for the fact they put it on there in the first place. However, it would be wise to gather evidence that the debt is not actually yours before proceeding down this route.

Gruffle Gaw vs Halifax - £1531.50: ***WON - cheque for £1966.78 received 30/09/06***:)

I'm not a legal professional and my advice is given without prejudice or liability.

If you found my post helpful, please click the scales on the left.

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hi Gruffle Gaw thanks for you help i have not accepted the debt the first i new of it was when i recieved the letter . I have got no doubt it might of been someone at the rented house because i had a problem with my cash point card going missing but it was used to take £800 pound out of my bank . I sent a letter to mackenzie hall stating that i had not taken a account out with dp and i asked them for a copy of the credit agreement i sent it recorded delivery over a month ago but not had any reply , but it still shows on my credit report.

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All good advice. I would just add the letter should be sent by recorded delivery. A certificate of piostage is free but only prooves it was actually sent. A court may say it was delivered but with a signature you have definative proof. I would also send payment by postal order. That way MHall don't know your bank details. The postal order should be crossed and a sentence inserted in the letter to state that the payment is in respect of the statutory fee for a CCA request. What they do with the £1 is their business. I have seen them credit it against the account. That may make them suggest you have acknowledged the debt and started payments to it. This is all just to cover yourself against their dubious tactics which are being revealed one by one and countered.

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Ghost town, did you do everything correctly (e.g. ask for the information under the appropriate Act of Parliament, send them the £1 fee, keep proof of postage)? If so, you are now in a very strong position as you can prove they have committed a criminal offence and what's more, they can't enforce the debt at all if they don't have one.

 

You should certainly report the matter to the police (get a crime reference number) and the Office of Fair Trading. There are further remedies you can take as well, such as taking them to court to obtain an order that they remove the default notice from your record, since they can't prove the debt is yours. You can ask for the court to award compensation in an amount in deems suitable as well.

 

Theoretically you could also sue them for defamation as they have communicated in writing to a third party (whoever accesses the credit report) an untrue and damaging statement about you. This could get complicated and expensive (more for them than you), but the law is on your side in that the onus is on them to prove that what they said is true (you own the debt), not on you to prove it's false. They would almost certainly lose and may well agree to settle out of court. If you are thinking of taking this route PM me and I'll talk through defamation law with you.

Gruffle Gaw vs Halifax - £1531.50: ***WON - cheque for £1966.78 received 30/09/06***:)

I'm not a legal professional and my advice is given without prejudice or liability.

If you found my post helpful, please click the scales on the left.

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