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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Salary not paid correctly?


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Hi all,

 

Contacting on behalf of my sister.

 

We are finding it hard to understand her wages this month (please see attached)

 

She is contracted to 40 hours a week with a set salary, how ever in recent months they have been deducting money from her contracted salary for illness days as she is pregnant and needed more time off than usual,

 

I havnt worked personally for a couple of years and was always on a hourly pay, but I think the whole of a salary is to ensure you have the same pay each month regardless to illness? 

 

Again please see attached.

 

Thank you

DOC-20230428-WA0003.pdf

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I presume that's for month 01 as the cumulatives are the same as the monthly?

 

I think the total number of days she's had off sick in the previous 12 months might be relevant?

 

Do you know why there are separate deductions for both "Unpaid sick absence" AND "Unpaid absence"?

 

(I retired many years ago and unfortunately I'm not as familiar with payslips as I used to be)

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25 minutes ago, Manxman in exile said:

I presume that's for month 01 as the cumulatives are the same as the monthly?

 

 

My assumption too. It does say 'Tax Period 1' at the bottom and OP refers to it as "this month".  I assume it's for April 2023 and so the first month in 2023-24 tax year.

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Hi, looks like sick pay is SSP and not full pay - she needs to get a copy of the sick absence policy.

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 2 weeks later...

Hi please find attached,

 

I have done my best to take out name of work and names to hide identity, please if you come across anything that should not be visible to public please let me know so I can fix that, alot of time off was antenatal from complications of pregnancy.

 

Thank you guys sorry it took so long replying, it took a while to get the contract and I havnt been well.

 

Sorry for double comments,

 

I believe the pay rota is two weeks prior to the payslip so the dates of actual pay would be from week 20th March to week 14th possibly 17th April.

 

Question:

 

Do you know why there are separate deductions for both "Unpaid sick absence" AND "Unpaid absence"?

 

 

We are both finding it hard to understand this part also

 

employment contract.pdf

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The contract is dated Dec 22, so according to the sick pay section she  doesn't have a years service and is only entitled to SSP.

 

A common way of showing that would be to deduct the days from salary, and add it back in again as SSP.

 

First 3 days of a sickness period aren't eligible for SSP so I am guessing that is the other absence on file.

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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It looks ok to me, I would ask payroll to talk me through it if unsure. I don't know what codes they use for everything.

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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18 hours ago, Emmzzi said:

It looks ok to me, I would ask payroll to talk me through it if unsure. I don't know what codes they use for everything.

 

This ^^^^^^^^.

 

If your friend isn't in a union - or doesn't have easy access to a union rep - then first port of call should always be to ask payroll for an explanation

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  • 3 weeks later...

Sorry if I'm missing something here, but with all the sick periods being due to pregnancy / ante natal reasons, shouldn't the employer be reminded about their obligations about indirect sex discrimination?

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On 02/06/2023 at 10:26, Nicky Boy said:

Sorry if I'm missing something here, but with all the sick periods being due to pregnancy / ante natal reasons, shouldn't the employer be reminded about their obligations about indirect sex discrimination?

Only if they were breaching them. They aren't.

 

WWW.DAVIDSONMORRIS.COM

Special rules apply when managing Pregnancy Related Sickness Absence. This guide summarises the key points for HR and managers.

 

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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