Contacting HMRC after a Stroke

[Philx]

Had a stroke couple of years ago. Made a decent recovery my Achilles heel is negotiating sites. I’ve spent all morning looking for help for people with issues like mine . There doesn’t appear to be a helpline. I need to speak to a human. I’ve only got some basic questions. Anyone got a decent phone number.

I’ve been talking to other companies with success but the site to me seems impenetrable.

[unclebulgaria67]

Depends on what the subject matter is.

 

Self assessment contact number 0300 200 3310

 

Income tax 0300 200 3300

 

Tax credits 0345 300 3900

[Philx]

Thanks for reply but the problem is I can clearly explain my issue tax rebate. But I need to explain the issue verbally. They even have a list of phone numbers to help people in my position . But it does not include the option to actually speak to someone.

 

over the last month I have successfully negotiated with OVO , Sky no catches It took a while . 
The only way was able to achieve it was through conversation.

im doing really well but I get neurone pathway confused with forms and the like. 

I phoned Stepchange and Payplan and were hugely patronising and would only help if I followed their exact template. .

Trouble is if you have a brain issue people assume you’re retarded.

 

My expert treatment includes rerouting the neurone pathways and even grow new ones sounds nuts I know but he used to work for NATO.

lot of my family are military 

[unclebulgaria67]

Can be difficult to speak to any company or organisation on the telephone, as they are not user friendly.  The way they are set up appears to be designed to reduce number of phone calls they receive.

 

But it does appear that 0300 200 3300 is the correct number to call.

 

There is a webchat option on the extra support team page of the HMRC website, so you may be able to ask for HMRC to contact you via this.

 

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Extra Support Team - GOV.UK

WWW.GOV.UK

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Ask HMRC for help if you need extra support because of your condition or circumstances, including if you have difficulty using the telephone or need information in another format

 

[Philx]

Thank you

[Philx]

10 hours ago, Philx said:

Thank you

Tried that number. On hold for about 15 mins then get cut off . 5 times around every 15 mins.