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    • hi all, i will list my curmcumstance first then list the details of the penalty charge - we are 2 diabled people being affected by the cost of living crisis and are skint etc. i am disabled with mobility issues(arthritis in knees and ankles and gout) and cant operate car pedals anymore so i let a friend up the road use my car in exchange for her driving me about. its a good arrangement as i get a 'chauffer' and she gets the use of car. the car is parked in her drive which is better as i was refused a disabled space (even on appeal) and too much congestion to park the car outside my house. my friend is vulnerable as she has suffered depression and suicidal thoughts since the loss of her mother a few years back, she is dyslexic, she is a carer for one of her sons that is disabled due to mental illness and mobility. she lives in a council house and cannot work. we went to iceland ..attracted by the 10items for £10 offer - we've never been there before. a large artic lorry was parked accross the car park blocking the view of one of the parking signs and blocking the disabled bays where the pay&display machine is. by the time she helped me out of the car and then went to see if it was pay&display then came back to me at the car she said she thinks it was pay even for disabled, so we looked for change in the car which we didnt have (she normally goes asda which dont need to pay for parking)so then we said we'd either go get change or go to asda...so then by the time it took her to help me back in and get out the car park took 15 minutes...5 minutes overstay past the 10minutes grace. the letter from excel parking came through and i sent it back giving her name as driver (before i saw on here that you shouldnt name the driver) then i appealed explaining what happened (lorry blocking etc) and even said we were being descriminated (advised by citizen advice)as we are disabled and 15minutes is not long enough for a crippled disabled man and a woman with dyslexia to read and understandd the sign and get out, then back in the car and look for change then get out the car park in 15minutes. i even explained she was a vulnerable person on anti-depressants and even sent a photo of medication and said if you need a doctors note then let me know....the appeal was rejected. i've emailed iceland over 50 times and they just wont tell excel to cancel this charge - they are ignorant and ive even asked them why they have a webpage saying 'iceland combatting the cost of living crisis' pretending to help their customers and they wont comment...they'd rather put more stress and anxiety on an already suicidal vulnerable person just to get money out of them..so their 'help' during this crisis is a lie as it wont even extend to disabled customers. she has now received 2 letters from DCBL saying she owes £170 for 5minutes of overstay. the last one is a final demand. as she cant read or write very well ive sent a recorded letter to DCBL (as advised by citizen advice) asking not to attend the property due to a vulnerable woman inside the property as it will only exasperate the situation, they have ignored it and basically said we dont care, you still owe. could anyone please advise - we are not very good with letters or these situations and are slow on the uptake.   1 The date of infringement? 28th dec 2023   2 Have you yet appealed to the parking company yet? [Y/N?] yes   If you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]cant do that - will have to get my son to do it when he visits   Has there been a response? yes   Please AS A PDF FILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]cant do that - will have to get my son to do it when he visits   If you haven't appealed yet - .........DONT ! seek advice on your topic first.   Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] yes   What date is on it? 15th january 2024   Did the NTK provide photographic evidence? yes   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'scant do that - will have to get my son to do it when he visits   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] not on the front - maybe on the back but cannot find the letter now   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] yes   5 Who is the parking company? excel   6. Where exactly [Carpark name and town] did you park? gravesend in iceland    
    • Hi Dave, I had no updates on this PCN since my last post in July 2019.  I received no further communications from the parking company.  I changed my address in May 2022. Thanks, I will send a letter to Excel parking to inform about the change in the address. 
    • I have a BMW Advanced Car Eye 3 Pro - I think it's 50/50  In any case, none of the documents / photos sent in the SAR showed a ticket on the car. 
    • I've seen on your other thread that you say you moved in 2022. It is essential you tell the parking company about your new address. Every couple of months or so we get someone here who moves, doesn't tell the other party they're in dispute with, court papers turn up at the old address, the Cagger doesn't know anything about this and doesn't defend, they lose by default - and end up with a backdoor CCJ. So get a quick letter off to Excel - Dear Simple Simon, Re: PCN no.XXXXX will you please note that I no longer live at XXXXX and that my new address is XXXXX. Yours, XXXXX Invest in a 2nd class stamp and get a free Certificate of Posting from the post office.
    • Yeah thanks guys - I'm just going to ignore them now.  Can't be ar$ed digging around in the loft!  Can I still send them a notice not to send people to our door?   I know we did 10 years ago but not sure if that's still a "thing"!
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Misused a freedom card, received a letter from TFL


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A friend got caught when she used my parent’s freedom card to touch out the tube station last Tuesday, and received a letter from TFL on Thursday.

On the day got caught the plain staff took her bank card and called someone to confirm the information, luckily she gave the real name and address, but so curious about who did the staff called , and how can they confirm the detail with a bank card, do they have the right to access the personal bank detail?

Actually she is not that kind of bad character person, very humble and kind, she is terrified, so am I. I have some questions about this, Hope some one can help me.

1. I didn’t receive any phone call or email or letter from TFL yet, will TFL contact me or prosecute me ?as the freedom card is my parent’s ,My parent applied it with my email address, but she has already left UK.

2. In the letter they spell my friend’s first name wrongly, Does this mean they can’t prosecute her without correct name? If they could still prosecute my friend , should my friend correct it in the response or still use the one TFL used? And my friend give a lunar calendar  date of birth when the stuff asked but it is different from the one on the her ID, should she correct it in the response or use the same one she gave to the staff and curious about why they want Date of birth?

3. Should she ask for help from a solicitor in this stage about how to reply to TFL, does it work?

she would like to pay the fine, but doesn’t want to have a criminal record.


Thank you for any help from  you guys.

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  • dx100uk changed the title to Misused a freedom card, received a letter from TFL

are you saying the person that accidently used the pass is no longer in this country?

 

either you 1st language is not english and your description of things is due to you naturally not being able to explain things in plain english or your translation program is rather poor.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No,my parent is no longer in UK, who is the real holder of the freedom pass card.

 

 Yes, I write it by myself, English is not my 1st language. Let me try to make it more clear.

 

Any body knows how to edit  my 1st topic context please?

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just retype it in a new post here if you wish

 

how many times have you used the pass?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Not me, my friend borrowed my parents for her parent to use, as my parent has left UK, I gave it to her. Because her parent is over 65 too, I thought it is OK. But after her parent left, she sometimes used her own, sometimes the freedom pass, maybe more than 10 times in total.

 

By the way, I will retype in a new thread for clear view of others.

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no dont start a new thread no need.

 

back to your 1st post

a solicitor wont help

just cost money 

 

she needs to write a begging/pleading letter an sent it to the email address on the letter

 

if you use our enhanced google searchbox.

type in freedom pass

 

have a look at examples of the structure of letters used

and construct one for her to send

 

post it up here 1st if you like for checking/ideas.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you for your reply.

 

My Main concern is whether TFl will contact me or fine me or prosecute me for giving the pass to others if my friend never mentioned me to the staff?

 

But they have got my parent’s freedom pass, they can find my address and Email address in the pass if they read it by the machine, because I applied for my parent with my email when he lived with me.

 

And could they prosecute my friend if they spell the wrong first name?( but Just one extra letter) And she gave a different DOB to the staff when she got caught, And should she correct the name when she reply to TFL?

 

 

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they wont be interested in you.

 

the name issue means nothing

she MUST be honest and upfront with them but not tell them anything they dont already know.

 

you NEED to read several like threads as advised.

 

as the pass is not directly related by family to her, it will be obvious she was the only one that used the pass so it will be difficult for her to avoid now not being levied for the free fares she got , esp as they will look at her pattern of journeys across all the cards she uses.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you so much for your advice.

 

May I confirm that you mean she need to correct the name and DOB to TFL, am I right?

 

You mentioned they will look at her pattern of journey across all the card she uses, but they didn't ask for any other detail of other card of her, can they find out? Because some of the oyster cards are anonymous.

 

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she must be honest.

dont forget they took her bank card details.

 

if other travel cards are not in her name but anon, then obviously they cant see detailed use on those.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Do you think she should mention her annual travel card she used before pandemic or the Oyster card she used after pandemic  to seek for OOC and reduce the punishment, or stick to the principle of do not tell more unless they have already known?

Edited by dx100uk
unnecessary previous post quote removed
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It would help her case to state since the incident she has purchased the oyster card and it now paying going fwd yes of course.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

not since the incident,the oyster card was bought before ,and used all the time 

Does anybody know who successfully got OOC or something even better from TFL? when I check the cases on this forum, most haven't given the outcome.

I only found one , pregant single teacher, and the inspector hasnt got her pass.

by the way,  Should my friend say something to explain the incident ? or just say sorry ,not to mention the detail of the incident?

Edited by dx100uk
unnecessary previous post quote removed
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That's a problem here, people take the advice quite happily but don't often come back to tell us how it went. I hope you will update the thread.

 

I may have missed it but I can't see the wording of what you/your friend did wrong, from TfL's letter. It would help us to know that, perhaps you could type it out please.

 

HB

Illegitimi non carborundum

 

 

 

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Bet the letter just says an incident at xxx and wanting her side of the story .

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

in the letter ,Nothing special, just  said you are reported to TFL for  an offence on the TFL Public Transport net work. legal proceeding maybe taken against you .

 

1.you can accept committing an offence , providing any exceptional reason Why TFL should not proceed with a prosecution,

2.you can deny , say why with evidence,

3. if this is in relation to a ticket irregularity, then if you were unable to produce a pass because you did not have it with you or if your pass was withdrawn because  you were unable to produce a vaild photocard to accompany it ,please enclose a photocopy of the pass/PHOTO CARD with your reply.

 

accutally , I dont know what's the meanning of the third one.

 

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There are plenty of letters here that dont admit multiple uses but also dont say it only one use..

 

clever wording is the answer

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Guys, one more question please!


Do you guys think whether she should attach some oyster top up receipts, annual ticket she used before, or bank cards usage for Transport?

 

I know that also would give more information of travel pattern , so don’t know which is bigger?

 

Advantage or disadvantage to give them?

Edited by dx100uk
unnecessary previous post quote removed
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It was only last tuesday. 

At this stage not worth it.

Reply see where they go.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Guys,

May I ask is there any confirmation or automatically reply from TFL for receiving the response email to them? 
my friend has sent to the email address they provided in the letter, but no confirmation or automatically reply which can confirm they have received.

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No 

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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