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    • Its okay - It happens. And this is why DCAs  user every trick in the book to try and make you crack.  Now its time to come back.    Im not sure how to proceed if Im honest if they have issued a Letter Of Claim.  Only as You could complain to Oakbrook and they still proceed with Legal Proceedings, but I dont know if that would help or hinder the legal proceedings if they began down that avenue.  I know a FOS complaint wouldnt stop Legal Action and probably run along side it.  But I guess a judge would view a disputed balance with the original creditor as cause for concern whether the DCA's claim is valid?    A bit of a muddle.     
    • That is superb. To answer your question - Dear Mr Dhaliwal Change the sentence - As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us ... To - As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us contrary to the Equality Act 2010. Iceland have always been useless, not only in your case but in others, but I think if they realise they are breaking the law it will encourage them to act. I also think the letter is overlong and you could lose the paragraph - I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge - as the main points are made elsewhere.  
    • Hands up in the fact that i have probably F***** *P!!
    • Car Finance Awards celebrates best of the industryView the full article
    • I want to add my 2 cents here...  The purchase of this debt, Perch Group dont absolve themselves of liabilities from the Original Creditor. They should be responsible for dealing with this complaint in response to an Irresponsible Lending dispute.  If the balance is disputed as such in that way - Then they should be referring to the Original Creditor where applicable.    Also if your complaint was written in a way where a template wasnt used or it was rewritten to a similar effect where it wasnt recognisable - Then you probably would have stood a better opportunity at it not getting rebuffed.  To be honest those - Perch and TM Legal are a waste of Oxygen and will say anything to get you to pay.    Ditto on the template. Where did you find it?  Please keep in mind we have to unravel what you have done till now and help build a formal response.     
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Barclays and Microfiche


muckley72
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I'm a new member on here and have just started the ball rolling with Barclays.

I've sent the SAR letter with a £10 cheque and had the £10 cheque sent back with the standard letter but also says about them storing information from 1999 to 2000 on Microfiche.

 

I've seen loads of threads about Microfiche and Barclaycard but none about Barclays.

 

Has anyone had any letter back from Barclays saying statements are stored on Microfiche and what have they done about getting those actual statements apart from reporting them to the IC.

 

Thanks

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Hi Muckley,

 

With the SAR you may only request your data for the previous 6 years. They arent oblieged to provide data any earlier than that.

 

And yes, we have all had the microfish letter. Its bogus. the Information Commissioner has ordered Barclays to provide all info requested by peeps SAR requests. If you havent had all your last 6 years data, first off, make a complaint to the IC's office. Google Information Commissioner or have a gander on here. the address is somewhere!

 

Have a read of this.

 

http://www.consumeractiongroup.co.uk/forum/barclays-bank/50152-barclaycard-microfiche-they-wrong.html

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Silly me! Thanks for the info noomill060.

 

After looking again at the letter I have realised that due to reports to the IC it seems we are getting somewhere.

 

If I am claiming for 6 years that takes me from the year 2000 to 2006, they say that data previous to that (i.e 1999-2000) is stored on Microfiche - therefore they are giving me 6 years statements anyway! Doh!

 

Hope it's a smooth ride!

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