H.b.o.s £5 Per Statement Charge?

[taylorbmw]

Having Recently Won My Claim Through The Summary Action Route I Was On A Roll. Phoned Up The H.b.o.s To Get 6 Years Of My Credit Card Statements. person On The End Of The Phone Says There Is A £5 Charge For The First 6 Monts Statements Then A £5 Per Monthly Statement Charge After That. So 6 Years Statements Would Cost 1x£5 Plus 66 Months At £5 Each Total Of £365. Is This The Banks Fightin Back, Surely It Cant Be Right. Any Help Or Ideas Welcome.

[mcuth]

Having Recently Won My Claim Through The Summary Action Route I Was On A Roll. Phoned Up The H.b.o.s To Get 6 Years Of My Credit Card Statements. Person On The End Of The Phone Says There Is A £5 Charge For The First 6 Monts Statements Then A £5 Per Monthly Statement Charge After That. So 6 Years Statements Would Cost 1x£5 Plus 66 Months At £5 Each Total Of £365. Is This The Banks Fightin Back, Surely It Cant Be Right. Any Help Or Ideas Welcome.

 

Firstly, I'd suggest you edit the word in your post that I've replaced in red above

 

Secondly, no it's not right - issue a Data Protection Act S.A.R - (Subject Access Request) and it'll cost you a tenner. Click here for the info on this in the FAQs, and here for the template letter.

 

Cheers

 

Michael

[taylorbmw]

thanks for that. will do. this seems to be the banks latest scheme though, hope everyone is realising fhere is another way round it.

[natheyabdn]

thanks for that. will do. this seems to be the banks latest scheme though, hope everyone is realising fhere is another way round it.

 

 

Just to clarify - they would actually only charge a maximum of £10 - its states in the T&C's

 

 

Nathe

[taylorbmw]

who states that, what terms and conditions, chap on the phone said they have changed the charges

[mcuth]

thanks for that. will do. this seems to be the banks latest scheme though, hope everyone is realising fhere is another way round it.

 

Well it's not really new - they've always maintained this, and they've always charged for copy statements. However, the DPA SAR is the way to go because this will give you "manual intervention" stuff too (if it exists ).

 

Really, folks should be realising that the DPA SAR is the way to go, because it's always been detailed in the FAQs & the step-by-step instructions

 

Cheers

 

Michael

[taylorbmw]

i just phoned up the bank and asked for 6 years of statements,was told it would cost £10. perfect. that was about july though. s.a.r request beeing posted tonight. thanks for your help though