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    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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Bannatyne gym will not cancel my gym membership despite my contract going past it's 12 month end date


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Hi everyone, I've been told some of you maybe able to help me in my current situation.

 

Once a month I pay a small fortune to Bannatyne gym which I no longer use or want to use as I have cheaper methods of getting fit.

I wish to cancel this contract and according to the contract, I signed the minimum term would end on the 10th of August this year.

 

The problem is, that Bannatyne has frozen my membership without my permission and has pushed forward the end date to December.

 

According to my understanding of the terms and conditions of the contract

https://www.bannatyne.co.uk/uploaded/membership t&c's (12 months) - 15 july 2020 refresh (1).pdf,

they have outline no right to extend the end date of the contract.

It seems they only have a right to cancel the contract early.

 

My thinking is that although I have only made 8 payments due to the freeze (without authorization from me), the contract terms define the minimum term by date rather than by payments.

 

I may be completely wrong, and if that is the case I would like to apologize for wasting everyone's time in advance.

But I have been trying (to no end) to cancel my membership for a while now and it is causing me a lot of stress.

They even threaten using bailiffs against me if I do not pay the fee up until December.

 

It took me a very long time to speak to a human which is not based at my local gym

I finally have and they have advised me that there is nothing they can do.

 

I have asked to speak to someone with the authority to cancel my membership and I'm expecting a callback.

 

This seems the most likely to work although there is still a chance that they do not cancel my membership despite the fact that I have laid out why they cannot extend my contract without my permission.

 

 

Thanks Everyone

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  • dx100uk changed the title to Bannatyne gym will not cancel my gym membership despite my contract going past it's 12 month end date

there are 100's of like threads here

all you simply do is inform them pref in WRITTING 

that you wish to cancel

then you allow ONE more DD to be taken then cancel the DD.

 

gym debts do not appear on credit files

gym debts most certainly (like ANY consumer debt) cannot ever have bailiffs involved as:

gyms don't ever do court and bailiff can only EVER be involved if you LOSE a court claim 

 

i will guess you are confusing a DCA with a bailiff

so read the red bits below.

 

if you have already told them you wish to cancel, and more than ONE dd has been taken since

pers i'd do a DD guarantee reclaim to your bank to get any excess payments back

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi 123man and welcome to CAG

 

Along with David Lloyd gyms, Bannatynes try to demand a 3 month notice period but we always advice CAGgers to challenge this.

 

As DX suggests, write to them by letter offering to pay 1 final month's fee for the notice period, after which you'll pay nothing more. Offer open for 14 days and, if they fail to accept the offer in writing in that time, you'll pay nothing.

 

Look around on older threads for one of my drafts.

We could do with some help from you

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Hey Slick,

 

Thanks for the advice, I didnt make it clear but I have ready gave them the notice (through email though), and paid up till the contract minimum term end date. But they have still refused to cancel the membership. 

 

I will just ignore any request for payments from then moving forward. (I think I even paid once month after the end term). Btw, I initially gave them notice a while ago but they are the ones denying the cancellation and continuing to harass me to re instated my direct debit.

 

What I left out was that I informed them I would like to cancel my membership and after they refused multiple times I cancelled my direct debit.

 

I will just ignore them from now on.

Like you said, it isnt proper credit and they cannot force me to pay.

 

By the way, it was someone calling from my local gym who said that the debt will go through to bailiffs.

 

Thanks for your help

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Hi 123man,

 

When replying on-thread, just use the Reply to this topic button instead of re-quoting, thanks.

 

Can you tell us when you first gave notice to cancel (just for my interest), thanks.

 

You say above you asked to speak to someone with the authority to cancel my membership and I'm expecting a callback. Don't hold your breath but, if they do call you back, tell them you now require any reply in writing only.

 

Ignore demands but keep us posted.

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

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Hi Slick, 

 

I originally sent the cancellation form by email on the 23rd of August. After them basically saying "it's not possible to cancel" and numerous email between me and the local gym I cancelled the direct debit ang gave them notice of this on the 31st of August.

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Hi 123Man,

 

Make no further contact with the local gym - it's a waste of time and they will never help you.

 

If anyone calls you about this, tell them "In writing only" and hang up.

 

Let us know who contacts you next, and what they say.

 

In the meantime just write to B's Head Office and tell them shortly and simply :-

 

I joined for 12 months and paid for this while I could use the gym. 

 

The DD mandate is cancelled and I will not be making further payments.

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

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Hi Slick,

 

Thanks for the advice you have been so useful, I will give a donation to the site once I am paid - it's great!

 

The problem with writing to them and requesting written information is that I have moved house during my membership  (very close, so was unable to cancel gym for that reason) and I don't really want them to know my address.

 

Is the purpose of writing a letter to stop them harassing for payment? As their is no way they could legally collect this money from me and I wish to keep my address hidden, I wonder if one more email stating what you have outlined above to head office, customer services and the local gym could be the way to go? Or maybe I should just ignore them outright giving my address circumstances.

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You should never hide from debt

even if it is a gym one thats totally unenforceable

 

not sure where you got that idea from

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi 123Man,

 

As a general rule, always make sure any (supposed) creditor knows your current address. That way, you always know what they're up to. Otherwise you can end up with a back door CCJ that you knew nothing about because they used your old address so you never defended it.

 

The reason for writing to them is to let them know you're not intimidated by demands and will not pay what they're demanding. Put a draft letter here for us to look over first if you want.

 

They (or their DCA) will continue to make demands for gym fees and admin fees - this does NOT make such demands valid or enforceable.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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