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    • Hello, welcome to CAG. I imagine the letter that the security guards talked about will be a letter from a company or lawyers who specialise in trying to extract money from shoplifters. I think Sainsbury's use DWF solicitors, otherwise it could be a company like RLP. It won't be a 'fine', only the police can do that. Look at this as a parallel 'justice' system that doesn't involve the plice. If you read around the forum for other cases of shoplifting, you'll get the idea of how this all works. If you think your behaviour has become compulsive, we suggest having a chat with your GP who should get you help for this. Best, HB
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    • Hi all…. i was wondering if someone could help me. I am ashamed I have been caught shoplifting from Sainsbury’s by two undercover security guards who I suspect have been following me for a week now… I have been impulsively shoplifting due to what I think could have become an addiction of some kind. I am ashamed of what I had been doing and I do believe being caught has been for the greater good. i was taken to a room and asked to empty my bag, the guards were slightly rude but I complied with them politely as I know they are just doing their job and I am in the wrong. They retrieved my address, name, birthdate and took a photo of me, they asked me how many times I had shoplifted and I said twice and I didn’t want to be foolish and say just once. They issued me a letter of ban from the store and if I was caught in the store again the police would be called. They told me I would be paying 2x what I had stolen today as the goods had been damage which I am guessing is stole around £65 worth roughly. I did offer to pay for the items I had stolen on the day but they declined. They did not call the police but let me leave after claiming I was a lucky person. They told me to expect a letter in the post and that I “would be smart not to ignore it”  what should I be expecting in the post from them? I am aware from reading a lot online about security costs.. people mentioned to ignore these costs however as I had damaged the labelling on the goods should I still comply and pay the fines ?  kind regards awful shoplifter
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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doodlepip -v- halifax


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Last week, had a day off work and GMTV a chap was giving details of claiming back bank charges. Found this site through website to get more details and yesterday i called Halifax head office to speak to someone about claiming back my bank charges for the past 6 years!!

Lovely on the phone (definitely had that question before!!) they took my £10 and are sending out bank statements, told to highlight them and then gave me the address to send them to.

Panicking slightly, this seems too easy and Ive never had much look with this type of issue. Is it really as simple as sending over the template letters ?:confused:

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Ok, so I have phoned today just to check that they are definitely on the case of sending statements out. Told that they should be with me within the next couple of days. Will keep you updated, and thanks for answering, I think I need some moral support, but did chuckle when reading other messages - knowing others are as paranoid as me and that I will be the one they make an example out of!!

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2nd December, received all the bank statements through the post, added up to ove £5,000 and didnt know whether to laugh or cry!! Redundancy situation over a year ago!!!

Sent originals with highlighted bank charges, (took copies) by recorded post Monday 4th and now await response!!

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Well done for getting started but I think you can only claim £5000 on first claim. It is possible to claim for older charges and when that is settled persue the newer ones. That way if they apply any extra charges it can be included in the schedule when you eventually go to court. Read FAQs/threads while you are waiting for response. You will get lots of support and advice here.

 

 

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  • 1 month later...

Hi, I havent been on for a while, but I thought I would update you, and let you all know my good news. Over Christmas I put in my moneyclaim online, after of course sending out the normal letters. Followed all advice on the website and copy and pasted the claim letters etc. Court claim emailed and accepted and being issued to bank on 2nd Jan. Halifax acknowledged on the 8th, so was given another 28 days to defend. Today I received a letter from the bank giving all my bank charges, interest and £250 court costs (over £5,000 to claim.) Should be in my bank within the next 7 to 10 days. STILL IN SHOCK, but thanks very much for all information on the website, and my opinion for anyone wary of putting in these claims, should be to just go for it!!!

Thank you very very much once again,

Just took from 30th November to 17 January start to finish including awaiting bank statements.

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Well done,

its nice to hear another sucsess story today.

 

Hope you have a great time spending it :D

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