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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Proserve ANPR PCN - Felixstowe Docks


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Good friend of mine just sent me an email after he got a ticket from this lot demanding £250 while doing a delivery at Felixstowe Docks

 

It seems this cowboy outfit are not members of the BPA etc or any Accredited Trade Association 

 

This i believe was subject to a judicial review with DVLA releasing keeper detail

 

What is the current status with not being a member of a trade body and DVLA  as well as dealing with these crooks?

 

Is this statement correct?

 

Companies which are not accredited by either the British Parking Association (BPA) or the International Parking Community (IPC) can’t take you to court by getting your details from the DVLA

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Not exactly. Anyone can take anyone else to court. Winning at court when they do on the other hand 😀

The problem that these clowns are going to have is that Felixstowe, like pretty much every other docks, has it's own bylaws.

 

whilst you certainly could be given a "penalty charge" which would be enforceable in Magistrates Court, some cowboy outfit sending off an invoice for £250 and hoping that you roll over and pay up without asking too many questions, is an entirely different matter.

I've not read these, but have a good old read. I dare say that parking on the dockyard is covered in there somewhere. 👍

Felixstowe Docks - General_Bye_Laws.pdf

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Yes, anyone can (for a reasonable cause) on payment of a fee to the DVLA. £5 if memory serves.

What they can't do is ignore the bylaws.

They'll try it on of course (read any VCS - No Stopping thread (different singer, same song)) in the hopes that someone will pay them.

 

But a nice reply to them quoting the bylaws and the relevant acts of parliament *should* at least let them know that you're not going to have the wool pulled over your eyes.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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https://www.gov.uk/request-information-from-dvla

Private car parking management companies that give out parking tickets or trespass charge notices can only request information from DVLA if they’re members of the British Parking Association or the International Parking Community.

 

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Indeed, but they'll claim that they're a Security Company and not a Private Parking Company. They'll find a way around it, and DVLA are complicit by not really doing any checks.

If you have a goose that lays golden eggs, the last thing you want to do is ring its neck.

 

Have a look at this and have a good read 👍

https://www.consumeractiongroup.co.uk/search/?q=proserve&quick=1&type=forums_topic&nodes=65

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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You're preaching to the choir whitelist.

This post may be of a particular interest 

 

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They have a very shaky case if they tried court, if he had legitimate business as in was delivering, a Permit to park isn't applicable to delivery drivers, posties and milkmen etc. been said in court by Judges before that. fill in the questions on the sticky DX  posted then ignore until a Letter before Claim.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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pers i thought peppio had more sense  ...byelaws! which no ppc can ever enforce rule.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Proserve ANPR PCN - Felixstowe Docks

as they target commercial vehicles it isnt usually necessary to get the keeper details, they just demand money from the company that has their logo plastered on the side of the lorry.

There is also different law surrounding their demands as the POFA doesnt apply and it isnt a consumer contract. You will unfortunately need to do a lot of reading up about these people as they ahve had mixed success in the courts so a bit of a lottery as to what bits of previous cases to use as being relevant.

 

However, the signage is on your side as ity mentions removal of vehicles, which means that unless the byelaws specifically allow it (and then the cost of removal doesnt necessarily ahve to be borne by the vehicle owner) then it is  unlawful and possibly illegal so that makes the whole contract void as it is a criminal compact

 

Proserve have a very complicated arrangement with the landowner and that means they have to pay the landowner for every trespass and then claim the money back form the vehicle driver/owner. in practicve they dont pay a peny in advance (can you imagine how long they would be inbusiness if they ahd to fork out hundreds of thousands a week with little prospect of recovering those advances?)

 

they also stop vehicles entering the docks if the company that owns it refuses to pay or has beaten them in court before despite not having any powers to do so. A vindictive, dishonest outfit.

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What is interesting is the sign they use as it is  all over the place in that is says you have either committed an offence of Trespass or entered into a contract. So which is it? if a contract the POFA applies along with getting details from DVLA, or if trespass you have to quantify any loss sustained

 

Take it Ex turpi causa non oritur actio will also apply to this mob?

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Think that sign will tie any solicitor in knots  on an either all attempt at a catch all POC, by trying to conflate criminal law with Civil,.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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see the previous reports on this bunch.

 

I have explained they have a complicated agreement with landlord so damages for trespass would apply if it was actually true.

 

As they only go after lorries the POFA doesnt apply, the charging for removal is a difficult one as i dont know what the byelaws say and they would have to show that the vehicle is preventing lawful access to others otherwise just a notice applied to the vehicle would be the most they could do for someone waiting to unload.

 

However, the signage is as clear as mud and by including both sets of conditions they have really killed any chance of getting anywhere with a claim and that is why they resort to preventing access the next time you visit.

 

As their contract is peculiar suing their masters would be the way to resolve this but as that is fraught with danger as a commercial venture rather than a simple small claim of an aggrieved consumer

 

I have found an old case, Merriveen v Proserve and there is another that was spat out by HHJ Moloney, he of the Beavis case fame so Proserve's case must be garbage.

 

That decision was based mainly on the signage so there you have it. 

Ransomes Park v Anderson appears to be the required reading along with what happened afterwards

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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