Jump to content


  • Tweets

  • Posts

    • I'll take a look in the loft - bear in mind it's 10-12 years ago, and we've had an extension built up there recently so hopefully I can find the folders they're in! 
    • Okay. Very scientific – but I think you have zero chance of getting if you take it to court. I think you will have to show actual loss and the court will think that you are trying to make a money grab. There could be a chance if you play very carefully to get 900 quid instead of the service – but that would be the maximum. If you bring a County Court action then I'm certain that you will win but the entire dispute will have done to a question of how much you are entitled to receive by way of compensation. It's up to you. If you want to see for £1900 then we will help you. However, you have to pay a claim fee based on the £1900 claim and then hearing fee based on the same amount if you go to trial. If I am right that you are awarded less then any costs you might be awarded will be based on the amount wanted to you – and not the value of your claim. I think you should be a bit more careful and realistic about what you want to claim – but it's up to you.
    • My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA.  I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPCM to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and it is unfair to misguide motorists. I await your  response which I understand will usually be within a week.
    • It probably deletes after a certain time. What a shame you did not check at the time. However I have no doubt that there was a PCN envelope under your windscreen wiper  as shown quite clearly on one of the photographs. . It would seem strange that it was placed there empty hence the reason I stated a second Notice was issued [though not necessarily sent. As I said in that letter to IPC that was not what the complaint was about and probably  IPC will ask about that at the same time if they accept you  going direct to IPC for the other matter. It is immaterial how many original PCNs were issued or not issued. You are able to show the two that you have from their sar one of which coincides with the one you received in the post and that is the one that does not agree with the date times of PoFA. Thus breaching not only the Act, but also the IPC  Code of Conduct and the ability of UKPCM to obtain data from the DVLA. So leave that part of the letter as good to go. However as it is as Dave [Thank you Dave!} pointed out that it is UKPCM and not UKPCI have amended the letter and posted it below.
    • Just under half of young savers put away at least 20% of their monthly income, compared to just 12% of 45- to 54-year-olds.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Your Rights as a Consumer - A basic introduction


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6227 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Please rate Barracads's CAGCast - 1 - 3(3=Great)  

36 Caggers have voted

  1. 1. Please rate Barracads's CAGCast - 1 - 3(3=Great)

    • *
      1
    • **
      4
    • ***
      31


Recommended Posts

Your Rights as a Consumer - A basic introduction

 

Podcast contents:

 

  • Basic requirements
  • Faulty items
  • Refunds
  • Repair and replacement
  • Unsafe goods

Please make your comments, post your responses or ask your questions in this thread.

 

Listen to the podcast and vote:-

 

www.consumeractiongroup.co.uk/podcast/barracad01.mp3

  • Haha 1

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

Link to post
Share on other sites

Excellent Podcast! very professional. Well done!

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

Link to post
Share on other sites

Very good. Clear, well structured and very informative.

 

The background music / voice balance wasn't quite perfect though, consider having the music volume set a tiny bit lower in the future.

 

Still a well earned *** from me though!

If you found this post useful, please click on the "scales" icon in the bottom left of my post and say so!

 

The opinions of this post are those of monkey_uk and do not constitute sound legal advice. I am not a lawyer.

--

 

Halifax Unlawful Bank Charges: S.A.R - (Subject Access Request) Sent 28/02/07 - CC Statement's rcv'd 18/04/07 Bank a/c statements rcv'd 19/04/07

 

 

 

First Direct Unlawful Bank Charges: Settled in Full 12/05/06 | £2235.50

Link to post
Share on other sites

Well done, Barracad. I like the idea of the background music - it helps thing along and you don't feel as though you're being lectured on a one-to-one basis.

 

You seem a quietly-spoken bloke, though, and as BB indicated, the backing occasionally swamps you. If you're able to re-mix with a slightly lower backing level, then that might be worth a try.

 

But we can all do someone's job better than they can, can't we ? That is, until we find ourselves in their shoes.

 

These podcasts are excellent, and I'm sure they will benefit lots of people who aren't too good with the keyboard, etc.

 

Well done, mate - and keep 'em coming you guys !!

Link to post
Share on other sites

I think if (when) I do another I'll lower the music some more - it was actually going to be louder than that then I changed it right at the last minute. Also, I'll try and speak a little slower - only realised after I'd finished editing that it sounded too quick in places.

 

Thanks for your positive comments and construcive criticism - this is the first time I've ever done anything like this so all feedback greatly appreciated.

 

 

-------------------------------------------------------------------

christmasrallycag_468x60.gif

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

Link to post
Share on other sites

I think if (when) I do another I'll lower the music some more - it was actually going to be louder than that then I changed it right at the last minute. Also, I'll try and speak a little slower - only realised after I'd finished editing that it sounded too quick in places.

 

Thanks for your positive comments and construcive criticism - this is the first time I've ever done anything like this so all feedback greatly appreciated.

 

-------------------------------------------------------------------

christmasrallycag_468x60.gif

I didn't realise this is the first time you've done this, mate. Blimey - that is brilliant. If I'd realised that, I wouldn't have torn it to pieces !!

 

There's no way I could have got it as good as that until at least the 100th take !!

 

But yes, you've got to post it up for us lot to savage, in order to get the "Old Grey Whistle Test" carried out.

 

As regards doing any more of these - "If" is not an option - "When" is the only correct answer !!

 

And soon !

Link to post
Share on other sites

Interesting, and informative. A useful reminder for those who may not be aware of their rights. Content was very good, production was average. May be copyright issues if the music is not royalty-free or an original work. It is generally the case that unless you've paid for an appropriate licence to do so, including music in a podcast IIRC constitutes offering a copy for download.

 

I don't know what you did as regards the music, but when I put together trailers, etc. I get the level of the voice right first, then adjust the volume of the backing music accordingly before doing the final mix. It also seemed you were speaking a little quietly into the microphone - in future, turn the mic level down, and your voice box up :)

 

I was torn between 2/3 and 3/3, and went for 2 to make the result look less boring. Good job otherwise.

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

Link to post
Share on other sites

Guest Battleaxe

Brilliant.. I found the sound level good, I could understand everything, found the background music fine.

For a first time well done.

 

You gave the facts and the contacts, no waffling. Short, sharp and sweet.

Link to post
Share on other sites

Interesting, and informative. A useful reminder for those who may not be aware of their rights. Content was very good, production was average. May be copyright issues if the music is not royalty-free or an original work. It is generally the case that unless you've paid for an appropriate licence to do so, including music in a podcast IIRC constitutes offering a copy for download.

 

I don't know what you did as regards the music, but when I put together trailers, etc. I get the level of the voice right first, then adjust the volume of the backing music accordingly before doing the final mix. It also seemed you were speaking a little quietly into the microphone - in future, turn the mic level down, and your voice box up :)

 

I was torn between 2/3 and 3/3, and went for 2 to make the result look less boring. Good job otherwise.

 

Thanks for your comments.

 

As I said earlier it's the first time I've ever done anything like this or had any experiences of either recording my own voice or editing audio. I tried playing about with a couple of mics and different sound levels and went for the one which I thought sounded the best.

 

I edited the vocal part alone and got that into something which I thought sounded half decent, but then thought it sounded a little boring so I googled for some royalty free music which I purchased for a small fee and I personally feel it improved the overall podcast somewhat.

 

I'm glad the production was 'average' as I would have expected my first attempt to be below average.

 

I'm very pleased with all your comments so far and will be taking everything in for next time, so keep your tips and tricks coming. :-)

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

Link to post
Share on other sites

[...] I googled for some royalty free music which I purchased for a small fee and I personally feel it improved the overall podcast somewhat.

 

Good, good. It's bad enough that the banks would want to shut us down, no need to give anyone else any excuses. At some point, I'll put together some guidelines for people thinking of doing a sound recording.

 

Definitely a good first offering from you. :)

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

Link to post
Share on other sites

well done Barracad, for someone who's never done any recording before you did brilliant.

It takes a bit to get used to mic levels etc. but you gave it a go and it sounded great.

I'm going to give it a go, my ex and I used to be in a band together and he still has our 8 track in his , so when I decide what I'd like to cover I'll use some of our own music ( a mellow track, as we were rockers ! ) as a backing track and I'll ask you what you think.

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

Link to post
Share on other sites

well done Barracad, for someone who's never done any recording before you did brilliant.

It takes a bit to get used to mic levels etc. but you gave it a go and it sounded great.

I'm going to give it a go, my ex and I used to be in a band together and he still has our 8 track in his , so when I decide what I'd like to cover I'll use some of our own music ( a mellow track, as we were rockers ! ) as a backing track and I'll ask you what you think.

Brilliant, Freebird - Yeah - do one.

 

And then some.

Link to post
Share on other sites

right I've got an idea sorted but what format would it have to be in to upload it on to here...I can record on to 2 tracks on the porta studio, my vocal track and 1 backing track, but we would mix that on to cassette, so what does it need to be on for the software on here? as you can see I have no technical knowledge what so ever..so where do I go from here ?

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

Link to post
Share on other sites

right I've got an idea sorted but what format would it have to be in to upload it on to here...I can record on to 2 tracks on the porta studio, my vocal track and 1 backing track, but we would mix that on to cassette, so what does it need to be on for the software on here? as you can see I have no technical knowledge what so ever..so where do I go from here ?

 

Hey Freebird - you took the bait !!

 

Barracad's is an MP3 file (at 128 kbps) - if that means anything to you analogue rockers !! If you can mix down to a stereo (not dual mono, if possible) reel-to-reel on the portastudio ( I dunno what you guys use these days - it was TEAC or Revox A-77's in my day !!). I would then recommend you D.I. straight from the 1/4" into your PC., if the cassette you mention is standard audio cassette.

 

I assume here that this is your procedure for recording audio cassettes for sale/distribution at gigs. If your cassette output quality is better than that, then go with it.

 

This is the difficult bit, I think, between old Lynyrd Skynyrd rockers and the new MP3 boom-box generation (bless 'em) !! If you have some audio software (eg., High Criteria's Total Recorder) that allows this, then you're away, otherwise I'm not sure if you can do it. You need a program that takes the audio input from your PC's sound card (usually mic or line input), and converts it to a PC format (eg. MP3, WMA, WAV, etc). Total recorder does this, but you may have your own. If not, then PM me. If you have got one, then you're there. Save it as an MP3 file, then upload it.

 

As an aside, if you have a mod overlooking your project, then you might want to save it as a WAV file. This is an uncompressed file (as opposed to MP3), but can be uploaded to the CAG Ivory Tower for "further processing."

 

Either way - PM me - I used to play pub rock in a previous life - and boy do I miss it.

 

Regarding backing music - note Meagain's posts. You might like to shove some LS down at the back, but you may have to compromise, there. Also, you might find that Meagain has further input on this, anyway, in which case, I'd go with him - he's still doin' it. I handed my empty glass back over the bar 16 years ago !!! :cool:

 

Bless you, matey - go for it. Be a trouper again !! :)

Link to post
Share on other sites

lol..the last time I rocked live was 1993.......did a bit of charity stuff and continued to send tapes to A&R's but most of them were A&Rsoles and only signed up chart stuff..we compromised several times and did some county rock stuff for locl radio and charity but our heart was in our own material.

I have my PC in mine and the porta studio is still in my "ex's....so DI is out of the question!

Here's me with a phone that, dials out, receives incoming calls and sends texts....little black number, suits me fine but I'm laughed at by the kids who, bluetooth-MP3-and I Pod like mad.........that might as well be double dutch to me........

 

Right back to the drawing board..if Use a mic directly in to the PC and just play a low volume track of one of my songs on my CD player next to my PC that should do it, I think.....I know it's not the same but I've done it for my answerphone message in the past and it's worked.

 

I don't do written instructions too well as I'm dyslexic and it took me 27 hours to put this flat pack PC desk together from Ikea!!!!!!! I gave up on the bloody guide and guessed it..too many pieces all looking alike...too many holes..not enough screws and plugs.......

 

any "simple" instructions or ideas, guys would be most welcome

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

Link to post
Share on other sites

lol..the last time I rocked live was 1993.......did a bit of charity stuff and continued to send tapes to A&R's but most of them were A&Rsoles and only signed up chart stuff..we compromised several times and did some county rock stuff for locl radio and charity but our heart was in our own material.

I have my PC in mine and the porta studio is still in my "ex's....so DI is out of the question!

Here's me with a phone that, dials out, receives incoming calls and sends texts....little black number, suits me fine but I'm laughed at by the kids who, bluetooth-MP3-and I Pod like mad.........that might as well be double dutch to me........

 

Right back to the drawing board..if Use a mic directly in to the PC and just play a low volume track of one of my songs on my CD player next to my PC that should do it, I think.....I know it's not the same but I've done it for my answerphone message in the past and it's worked.

 

I don't do written instructions too well as I'm dyslexic and it took me 27 hours to put this flat pack PC desk together from Ikea!!!!!!! I gave up on the bloody guide and guessed it..too many pieces all looking alike...too many holes..not enough screws and plugs.......

 

any "simple" instructions or ideas, guys would be most welcome

 

Know what you mean FB

 

- if it weren't for my 16-yr old kid,

 

I'd be likewise.

 

I've (reluctantly) learned a bit from her,

 

at least !!

 

Sorry -didn't realise dyslexia.

 

It must make my stuff look like utter cr@p !!

 

If it's any consolation,

 

the instructions for ANY flatback

 

are utter cr@p !!

 

 

If you can master your podcast

 

on the porta studio,

 

then put it on cassette,

 

as a stereo mix,

 

I think this would be better

 

than doing it on your PC,

 

with the mic & cassette player.

 

 

 

OK for answer phones, that,

 

but might be not quite for podcast.

 

 

Maybe you can then PM a mod

 

and send the cassette to a PO Box

 

or for collection at a PO.,

 

and they could put it on the forum

 

as an MP3.

 

 

Or send to me,

 

and I'd be honoured to do it.

 

I think you're a good guy

 

- but you'd have to trust me !!

 

Check mods first, though.

 

 

Hope my attempt at making

 

my post easier to read isn't insulting !!!

 

 

Don't know enough about dyslexia

 

(apart from the usual jokes)

 

- so please forgive if

 

it seems too condescending !!

 

Bill. :)

 

PS Yeah - OK., Glenn - my stuff doesn't just LOOK like utter cr@p !!!

Link to post
Share on other sites

hey Bill no sweat, I take my time reading everything twice or three times till it makes sense..I also have to check what I'm sending out as the typos are laughable. I have the text on my own PC quite large so that helps out too. It's only mild dyslexia and it's worse when I'm tired or run down, so night time posting can be tough but you kind of adjust and get on with it. It's a strange thing really and sometimes what I type with my fingers, isn't what appears on the screen, can't explain it really..it's a "brain" thing.. to complicated for me !

Right I'll get a recording done and take it from there....I'm almost sure that I can download an MP3 file converter too.

Thanks for your offer to sort the cassette. When it's done I'll come back on and take it from there.

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

Link to post
Share on other sites

Yeah, good, mate -

 

Do the master first.

 

Not sure if Nero Wave Editor

 

will do the MP3 for you.

 

If not, don't spend any cash

 

as there are plenty out there.

 

You can probably use a

 

freebie trial version.

 

Hopefully, your cassette Line Out

 

will connect to Line or Mic In

 

on the PC.

 

Then you're nearly there !!

 

Go for it matey

 

- do your thing.

 

- and enjoy the smell

 

of the crowd once again !!:D

Link to post
Share on other sites

If it makes a difference, you can copy the CD to your computer (no legal issues if it is an original piece), record the voice track separately and use some editing software such as Audacity (quite easy to use, the documentation is good) to do the mix itself. My experience is that music playing in the background is difficult to pick up on a mic if the speakers are too far away.

 

I'll put up some info for potential 'casters in the near future.

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

Link to post
Share on other sites

Further to Meagain's help there, Freebird -

Yes, you could copy (record) your music track to computer,

then record your vox track as an entirely separate item.

Try and get the timing of the two approx. correct.

Hopefully, you could then mix them yourself on the PC,or send these 2 tracks out to anybody whocan do it for you.

 

Or to a mod, maybe.

 

:D

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...