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    • Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
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    • Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
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Marstons clamped my car on HP re ignored parking fine ...help!!


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Hi guys...

we had a parking fine from 2016 that we stupidly forgot about.

 

We knew it went to baillifs but we're told it would get sent back to the council after a few tries.

We lucked out as he seen my partner getting out of the car and clamped it as soon as he came in the house.

 

With their fees we owe £611 and the car has 9k left to pay off.

The car was clamped on Monday and my partner has had to get a taxi to work as he starts at 4am and travels 40 mins.

 

We were told to send a complaint to marstons along with our HP agreement which we have done.

 

Where do we stand on getting the car unclamped?

 

e cant afford the taxis for my partner each day.

 

We really need that car back on the road.

 

Edited to say;

I have contacted the issuing council to see if they can help (bristol) and I am awaiting a reply.

 

Thanks in advance.

Edited by roxyd89
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Unfortunately this is a problem when attempting to wait out a warrant.

 

The correct course of action would have been to address the problem when you first heard about it.

 

That being said.

 

Have you contacted Marston's and asked them what they intend to do since you sent them the documents

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Hi.. I have not done that as yet,

i was told to have no further contact until they contact me.

 

I will send them an email tonight.

 

Is there a certain amount of time they leave a clamp on?

 

Can they even take the car?

 

Many thanks.

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Hi guys...

We had a parking fine from 2016 that we stupidly forgot about.

 

We knew it went to baillifs but we're told it would get sent back to the council after a few tries.

 

I was told to have no further contact until they contact me.

 

 

Where did you get advice from that the penalty charge would supposedly get sent back to the council?

 

Also, who advised you to have no further contact (supposedly with the enforcement agent or company)?

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It was a debt advice group on Facebook.

 

Is this not the case?

 

I was told that after a certain amount of time, it gets sent back.

 

I was also told that I should have no contact at all with the enforcement agent at all.

 

I was advised to send a complaint email to the company with proof of finance.

 

What do you suggest I do?

 

Thanks.

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we can guess where that useless info came from then.

 

its a fine it never goes away!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Well I have no idea which is why I'm asking for advice.

 

I know it won't go away and I know it needs to be paid.

 

What I want to know is will I be able to sort it out with the council without the hefty fees?

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nope all bailiff fees are enforceable and it should be settled through the bailiff under a payment arrangement.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It was a debt advice group on Facebook.

 

Is this not the case?

 

I was told that after a certain amount of time, it gets sent back.

 

I was also told that I should have no contact at all with the enforcement agent at all.

 

I am surprised to hear that any of the FB Groups offer such inaccurate advice any longer. You need to be very carefully when posting on any of those groups because bailiffs and their employers are members of all the 'Beat the Bailiff' group and view posts on a daily basis and it is easy to identify posters as almost everyone uses their real name !!

 

The position with vehicles that are subject to Hire Purchase is not altogether clear. One case has been before the court and although the decision went in favour of the finance company, it needs to be remembered that it was only a lower court decision and there are a number of enforcement companies that consider the decision to be flawed.

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What I want to know is will I be able to sort it out with the council without the hefty fees?

 

Almost certainly the council will not allow you to pay the debt without the fees. Almost without exception, all councils abide by Item 11 of the Taking Control of Goods: National Standards 2014 which states as follows:

 

Item 11

Creditors agreeing the suspension of a warrant or making direct payment arrangements with debtors must give appropriate notification to and should pay appropriate fees due to the enforcement agent for the work they have undertaken.

 

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/353396/taking-control-of-goods-national-standards.pdf

 

The fees charged are statutory fees. The compliance fee is £75 and will be charged to you when the Notice of Enforcement is sent. There is a strict period of time stated on that notice by when a payment arrangement can be set up. Once that time limit has expired, the warrant is passed to an individual enforcement agent and the charge when he visits is an additional £235.

 

PS: How many tickets do you have outstanding?

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