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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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The journey from Birmingham airport usually costs about £18-£20 . It was even that on Boxing day.

 

last night we landed near midnight and used Uber- the quote I accepted was £18-20 but when the charge came through it was £25 . Clearly the taxi driver had his sat nave set up for the longest journey as instead of straight up the A45 we went M42 , M6, A47, then picked up the ring road.

 

So I complained to be told tough it is within out range - it was not in the range of the quote

 

Question is, for £25 can I put a complaint into the credit card company?

 

I would have happily paid the £20 but now we will go back to our regular taxi firm and stuff uber

 

I wanted to share the bad service with anyone who cares to read it.

 

Incidentally i did another enquiry as soon as we got in and it was quoting £15-£18

Any opinion I give is from personal experience .

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Nope. AS you paid for the length of journey he took you on. If anything, youd need to file a complaint with uber and seek recompense through them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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IF YOUR APP IS DISPLAYING FARES

By selecting the vehicle option icon you prefer, you agree to be charged the displayed fare when you arrive at your destination. Tap the black REQUEST button to accept the fare and request a ride.

 

Trip fares are based on factors that include estimated time and distance to your destination. Fees and surcharges are also included. The fare you are actually charged may increase if your trip takes longer than expected. Extra stops on a trip, changing the destination, or making a driver wait several minutes at your pickup location can also add to your fare.

 

Fares displayed in your app vary based on current demand for rides near your pickup location. Your app may notify you that fares are higher than usual. You can wait a few minutes and check fares again. If demand has decreased or more drivers are available, fares may go down.

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It depends. My grandfather was a London cabbie.

Going from Heathrow to North North London was notorious for complaints : the M25 (if not 'bunged up'!) was faster but longer, while the North Circular was less mileage but slower....

His solution : ask if they had a preferred route, and if not, set out the options and ask which they elected to choose.

 

It also depends on where you are headed.

One of the (rough) "equivalence" points (at least, according to TomTom!) is Saltley Gate Service Station in Saltley.

25 mins and 9.4 miles via the A45, 21 mins and 14.3 miles via the M6.

 

At 10p/ minute, £1/ Mile, the M6 route is £4.50 more, but it depends how important the quicker journey is for the passenger.

Of course, if your destination is much closer to the M6, or closer to the A45 then YMMV (literally!)

 

Headed to the Barton Arms for a decent pint & some Thai food?

(Well, maybe not at midnight, but it does for an example ....)

18 mins, 13.6 miles via the M6, 26 mins, 11.2 miles via the A45 : £1.60 more for the M6 but 8 mins quicker...

 

What mileage (and estimated journey time) is there for the 2 routes to your destination? Is the M6 route quicker (even if longer!)?

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Hi

 

 

After sending screen shots of the estimates from here to the airport and the airport to the here , and not taking no for an answer, Uber have come up trumps and done a partial refund which i am more than happy with.

 

I would agree with Bazza , the best way would have been to ask if I had a preferred route but to an extent I feel taxi drivers should know the area and the best way- if they know there is a problem explain if possible why the route is different

 

If you use AA maps the route via spaghetti is 2 mins quicker but substantially longer however what made it worse was that Spaghetti was shut so had to come off at J5 M6 and then up into Brum via A47 , left towards the Blues ground (Bordesley Circus) then pick up the ring road towards pershore Rd

 

Clearly that is only of use to people who know Brum like Bazza

 

Thing was, I have been to the airport countless times both driving and taxi and the fastest route, at any time of day is via A45 - problem with Uber is that drivers who do not know the area come into the airport

 

It was a shame as it just put a downer on a wonderful holiday in Split , Croatia amongst the blistering heat. We had used Uber in Split and it had worked perfectly

Any opinion I give is from personal experience .

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