reclaiming lots of old ppi?

[exasperated]

Hi DX

I have SAR them they stated they do not hold records that far back

Thanks

[dx100uk]

Rubbish!!

They do

Whos the bank

[exasperated]

Hi DX

Was midland bank now HSBC, they have given me the proper run around, address doesnt match name, take passport into local branch, take proof of new address in branch, take proof of old address. Then after all that state they cannot go back to the 1990's unless I prove payments were made

Thanks

Exasp

[dx100uk]

well again you can because you have a mortgage that drew against that account..so finger out HSBC.

we know 99% of midland data does exist

they just cant be bothered to find it.

[exasperated]

Ok DX

They made me send a further chq £10 to a company named CIGNA who look after the data for midland mortgages whom returned my £10 saying they had no records.

I did SAR HSBC originally and they did not send anything only an account from First Plus I had years ago. Any suggestions what to actually say to 'finger them out' please

Thanks

[dx100uk]

or switch it around again

 

who were the underwriters for the policies on your mortgage?

[exasperated]

It was Brittanic Assurance DX

[exasperated]

Its names four different policies, life, critical illness, disability and payment protection.

[dx100uk]

Sar them

[exasperated]

Hello

Had a response from two companies.

 

First RBS have said following the form they sent me which I returned they have NOT upheld my complaint.

 

Second more importantly following sending BOS a SAR two small amounts for £100 and £184 were found dating back to 09/2000.

Despite requesting a refund for the past several months they too have now sent me the same forms.

Not sure what I put wrong on these forms do we have to fill them in ?

 

I should add that the SAR request to BOS clearly showed the date and the amount of PPI.

I photocopied these and returned then with an accompanying letter asking for a refund as I had not requested these to be toploaded on my loan.

Despite this as stated earlier they have asked me to complete the forms.

Edited November 17, 2018 by dx100uk
merge

[dx100uk]

have you been using royal mail and sending these people a copy of the FOS questionnaire on the FCA PPI website as you always should on any PPI reclaim?

having ofcourse already attained the info by an sar return?

[exasperated]

Hi Dx

every letter sent was via Royal Mail recorded delivery.

 

No I haven’t but rather than return these forms I will download the FOS questionnaire from the FCS website and return that instead of the form.

 

Thanks

 

I’ll let you know what happens.

Edited November 17, 2018 by dx100uk
quote

[dx100uk]

so you've not dent SAR's?? get on with those as well.

else how the BEEP are you ever gong to know anything you get back is the correct value.....