Sickeness policy, who is at fault? Advice please!

[dx100uk]

how long have you been here?

how many times have you already been told how to do this in all your threads...?

 

and upside down too.

good work!!

 

I've removed them all

please put them all into ONE MULTIPAGE PDF?

 

the upload

[NGEddie]

I have finally managed to do it, for some reason the file kept not saving so I have to do it in two stages.

 

Hopefully this is correct as wasn't easy!

 

Cheers

 

 

E

key features.pdf

[NGEddie]

I keep getting error message something like font<: please do not>

 

 

then it goes off the screen when trying to upload the remaining pages

[NGEddie]

Ok managed it now! This section mentions career break, which I done twice, in case if useful

 

 

As always, many thanks for your help

 

 

E!

P 6 onwards.pdf

[honeybee13]

Hi Eddie, well done with the upload.

 

Would it be possible to have pages 1-5 of the policy please?

 

HB

[NGEddie]

Hi HB

 

 

Pages 1-5 should be on post #27 just above a few

 

 

Many thanks

 

 

E

[honeybee13]

Thank you, I'd missed that.

 

The document is the Key Features one that you were given when you bought the policy, you should have a policy document as well?

 

HB

[honeybee13]

Hi Eddie, are you having any luck finding the policy document?

 

The key features stuff is more of a sales document, the way to argue your claim is to use conditions from the policy itself.

 

HB

[NGEddie]

Hi HB!

 

 

I have had some beyond words rubbish stuff going on in my life at the moment hence the delay, sorry!

 

 

Just recently I have received a renewal letter from them, I think I just need to cancel this as its £50.00 a month down the drain! What reason should I give? as I didn't want it to cause issues when I do the claim, if I can!

 

 

Many thanks

 

 

E

[NGEddie]

Hi HB and all

 

I have finally located more documents such as policy schedule, recommendation letter and the application form and what appears to be terms and conditions. So are these the important documents you need to see?

 

Many thanks

 

E

[NGEddie]

Hi again

 

I have listened the recordings now,

I tell him I only received 20 days sick pay so the advisor does say the policy wont pay out at the same time as your employer on the first ever call.

 

 

Not sure if important but on the next three he just says.

..shall pay out after 30 days,

and currently I cannot find anything in their terms paperwork saying it wont pay at same time as employer?

 

As said before I changed jobs a few times since but the 30 day deferral wasn't amended.

 

Cheers

 

 

E!

 

 

As prevoyusly