Jump to content


  • Tweets

  • Posts

    • Lowell has recently bought over one of my old debts and in chasing me for payment have sent details of the debt to my ex-wife via email. Let me first start by saying i do owe the debt and I don't dispute it; whether it is unenforceable I don't know and this post/thread isn't to find that out. Lowell bought this debt earlier in the year for an account I ran between 2021 and this year before falling behind with payments and the debt eventually being sold off despite my attempts to deal with the original creditor. Lowell have sent me ONE letter in respect of the debt before reaching out via email to my ex-wife, giving information about the original creditor and the amount owed. I'm very concerned that Lowell have adopted this approach as I thought contacting a friend or relative about a debt was outlawed by FCA, but to find they have done this has left me shocked and a little embarrassed. I'm also concerned that they have potentially breached GDPR by sharing details with a third party without my consent. While there's little personal data given aside from the creditor and amount, I am mentioned by first initial and surname in the email sent to my ex-wife. I've never used this email account, have never had access to it and it has no connection to the original creditor so I have no idea why Lowell would use it to try to reach me. I've made a complaint to Lowell both about the communication being sent to a third party and potential GDPR breach, but should I be doing anything else?
    • thread title updated. so a sold debt. who are the solicitors? TM legal? why didn't ovo do this themselves as they do but chose to sell the debt on for 10p=£1? funny debt you state you reived a letter of claim, why did you not reply too it.? also is there is no indication of the date this bill comes from on the claimform? how do you know its from 2022? what other previous paperwork have you received? please scan page 1 of the claimform and bothsides of ALL previous letters upto one mass pdf read upload carefully. .................. pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website https://www.consumeractiongroup.co.uk/topic/466952-lowelloverdales-claimform-old-cap1-debt/?do=findComment&comment=5260464 .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Thank you again. I'm hoping it will come out in the wash and will endeavour to check my online account. I'm a bit unsettled by not hearing from Booking.com but the host is sounding helpful at the moment. HB
    • I've just remembered that a friend of mine had bookings cancelled on Booking.com about a month ago - and the good news is that all worked out in the wash. I'm at work now but will scribble properly in a couple of hours with the full tale.
    • Thank you Dave. I've had nothing from Booking.com, just a message via the site from the host. I know I need to check my bank account, just trying to resolve some technical issues. HB  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Brandon Hire/travis perkins personal guaruntee SD claim help please


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4011 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi There

 

Can anyone assist.

 

On 3rd March 2005 a lady, who hired in plant at our company, filled in and asked me to sign a credit application form with Brandon Hire.

 

On a typically busy day, this document was signed under a clear heading marked; E. Agreement. In smaller print it said please read and sign below and below that, in tiny print was a paragraph describing a personal gaurantee.

 

This was signed in a hurry without being read, and I had no idea that I had signed a gaurantee.

 

The companies traded in 2005 to a value of £250 and all sums were paid and there was no further trading until, Jan 2011.

 

Many years had passed our company moved location by 70 miles and all this was forgotten.

 

In Jan 2011 a senior key accounts manager from Brandon Hire attended our office and came with a substantial document marked Tender Submission.

 

This document described every aspect of trade between the companies including dispute resolution and there was no mention of Historic or new

gaurantees.

 

Our company ceased trading in December 2011.

 

On 2nd March 2012. I received a demand for tens of thousands of pounds from Brandon Hire based on the document signed in 2005.

 

I was completely shocked. The gaurantee was obtained by slight of hand and is not dated, it has no end date and is limitless in value

and may be valid?

 

Also Brandon Hire, some time after 2005 on their credit application forms, item E, changed the word Agreement to the word Gaurantee but refuse to reveal why?

 

Please help?

Link to post
Share on other sites

I went through the same situation with TP last year. My company stopped trading and they came after me personally for o/s debt based on a 'Personal Guarantee' signed many years before. I refused that I personally owed the debt nor would I pay it, TP took me to a Bankruptcy hearing and it was dismissed by the Judge.

 

You are not the only one to be gobsmacked to learn you have apparently signed a PG without your knowledge.

 

At any point in the documentation you signed is there a separate paragraph clearly identified and titled 'Personal Guarantee'?

Does the documentation explain that it's intent is to obtain a PG and that you may wish to seek legal advice before signing?

Did any representative of this company conduct their duty of care by clearly informing you of the intended nature of the document?

From the point you signed the document what was the credit limit, was it unlimited immediately?

When Brandon Hire changed the wording of their document did they contact you to advice you of this and did they ask you to update your account and sign their new documentation?

Why did you have to sign the document, did they specifically detail that only an Owner/Director/Personal Secretary could sign the paperwork?

Did they contact you after receiving your signed document to clarify that it had not been fully completed i.e. not dated?

 

A bit confused though, you say you traded in 2005 and all outstanding monies were paid at the time and didn't you trade again until 2011? Who racked up tens of thousands of debt between 2005 and 2011?

 

Try not to get too stressed, I did and the Bankruptcy got kicked out. I could have saved myself a lot of sleepless nights!

 

p.s Could you post the actual wording of what you say described the Personal Guarantee?

Link to post
Share on other sites

Thank you or your prompt response and I would add the following,

 

The document I signed in 2005, does not have a seperate paragraph marked 'Personal Gaurantee'.

 

The document does not explain, its intent to obtain a PG, and does not suggest that I should seek seperate legal advice.

 

Brandon or their servants, did not explain the nature or the intent of the Credit application form, to me.

 

We were not advised of a credit limit.

 

When Brandon Hire changed this form, from 'Agreement' to 'Gaurantee'. They did not contact me and the original form signed in 2005 has not been up-dated.

 

A Manager of Brandon Hire met our lady who hires in Plant. That Lady asked me to sign the credit application form after she had filled in the rest of the form.

 

Brandon did not contact me to say that the form had not been dated, but a fax header confirms the date in 2005.

 

In 2005 there was trading of £ 250 all of which was paid.

 

There was no trading at all between 2005 and Jan 2011.

 

In 2011 our accounts lady gave the new trading, a new account number . But Brandon used the same account number from 2011.

 

By 2011 I was almost retired, but in 2011 Brandon pushed for all the companies business and that was in tens of thousands of pounds between Feb2011 and December 2011.

 

I hope all this helps

 

Best Regards.

Link to post
Share on other sites

Not sure what position you're in but, I was prepared to fight TP to the wire. Their argument was that I had signed a PG and therefore owed the money in full, plus interest and court fees etc, mine was that the document was void and I owed them nothing.

 

In your shoes, I would put it to them that:

 

The relevant document does not clearly indicate a 'Personal Guarantee', 'Credit Guarantee' or any kind of Guarantee, the wording is unclear and at no point whatsoever did you intend to sign any documentation that could be construed as such.

 

Regarding their responsibility in this, no representative explained the intended nature of the document and did not ascertain whether you were aware of any implications and did not indicate that you may wish to seek legal advice before signing, dictated that you must sign the document, did not establish your ability/assets that you could pay the money back personally before giving you the paperwork to sign and gave an unlimited account on this basis.

 

THEN, they undertake a decision to pursue you regarding your signature on a 2005 document that they have acknowledged is ambiguious as they have since changed the title/wording of their previously flawed document, yet they failed to protect themselves by having an up to date document signed, or establishing any assets as protection when you started trading with them again 6 YEARS LATER in 2011, while also ensuring you were fully aware of any new contract entered or existing contract in place.

 

I can appreciate you must be pretty upset, I know I was. I would had had no problem if I had known they intended to obtain a PG from me at the time of signing, but to realise you have apparently signed such without being aware is overwhelming. TP were very aggressive and had me in Court within weeks. As I was livid, my case pretty much summed up as follows;

 

Under the basisof “undue influence”, “misrepresentation”, “mistake” and/or “duress” encompassed under the Unfair Contract TermsAct 1977, the signature was obtained fraudulently in 2007, TP themselves were responsible for financial neglect, and to pursue debt based on this document with knowledge of the above constitutes Criminal Fraud.

 

I spoke with 4 solicitors,

all of which believed TP easily had the advantage.

 

 

Before I went into the courtroom,

the TP solicitor called me aside and said based on my defence they were going to have the Bankruptcy case dismissed by the Judge.

 

 

When he stated this to the Judge she said 'Duh, really?!' and dismissed it.

 

 

I felt that they had deliberately been dishonest about obtaining my signature for a PG by just acting like it was a simple form to complete before they would consider whether a Trade Account could be opened with them.

 

 

can't say how things would turn out for you, but really wish you the best of luck with it all.

Link to post
Share on other sites

  • dx100uk changed the title to Brandon Hire/travis perkins personal guaruntee SD claim help please
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...